Premier Inn Nottingham West

A Lovely stay with friendly staff and great location! We stayed for two nights and it was great value for money. The staff were very helpful and friendly. ——————————————————————————- Thank you for a lovely stay! Would recommend to others!

Speedy check in with no problems! Room was very clean as was bathroom! Asked for extra pillows which were given to us again no problems! This was a family trip with my husband and 2 children. We dined in the beefeater restaurant for our evening meal food was outstanding and the staff were great. I have no complaints will definitely return!!

Great hotel and friendly staff. Great location with transport links. Also a nice quiet location. Stayed with my children in December. Nothing was too much for the staff on duty. Lewis was particularly friendly and helpful.Will defo stay again! 10/10

Rooms were kept very clean , bedding was comfy and clean. lovely staff that were happy to help with any queries and requests. Great selection of food and drinks at great prices. All in all an excellent gaff with clean rooms , friendly staff !!!

Worst Premier Inn we have stayed in. Arrived 40 minutes before check in time due to worry free traffic and were advised that the room was ready but would still have to pay £10 to check in! Decided to go for food instead of paying the check in fee only to be advised they were not serving food all weekend to people who did not have booking due to supply issues. This meant we had to find somewhere else to eat. It would have been nice to have been notified by Premier Inn of this issue as we could have eaten elsewhere on journey. The customer service of the staff was unhelpful and not at all welcoming.

My wife and I unfortunately stayed on Saturday night after visiting the Christmas market in Nottingham. Having spent all day in the city centre we were very tired and checked in and went straight to our room, at a cost of nearly £150, the room looked very scruffy and only had one bedside table so had to use a chair on one side, as I said we were very tired so decided to watch the TV and retire to bed. The bed was ok and comfortable and the room was warm enough, it was the state of the bathroom that we first noticed, it was truly DISGUSTING, if I had been the manager I would have been embarrassed and ashamed to let anyone stay in this room. I have attached some photos, judge for yourself, would you pay good money for this? Now I understand why you have to pay upfront, they would be out of business if they hoped you were going to pay after staying in this dump. My advice, Do Not Book this place,