The Osaka Station Hotel, Autograph Collection

For USD475 a night is level of service is quite disappointing. We stayed 4 nights at the hotel with our 2.5 year old toddler. Pros The location is amazing, the train station is right below the hotel, 1 station to the Kids Plaza and easy access to other attractions. So many restaurants options within the building or walking distance. Everything is connected by footbridges, extremely troller friendly. Appreciate the water bottle refill tap at the lobby of the lift lobby and the choice of amenities. Cons Back to the service, English at check-in and operator is limited. The most disappointing is house-keeping. 1) they really only just make the bed each day and clear the bins, no tidying of the room, not even clearing the room service from the day before. Unlike other this level of hotels, housekeeper will do a light tidy up of counter areas. Not for our experience! 2) even we hung up all our towels so they can be reused but each day we find our towels are replaced. Same for the slippers. 3) limited breakfast room service only two ¥9000 sets, and no Japanese options, only western. Over the in-room dining menu is western focus and limited. 4) the bathroom is very open design so not recommended if you are sharing a room with a friend. If one is having a shower, if someone rings the door you won’t be able to open the door as there is no door or dividers. 5) they said mini bar is complimentary on the introduction sheet but turns out is only for the first night If they can provide better service or lower the price I will stay again purely for its location.

dusty floor in guest room also the cleanliness of bathroom wasn’t up to luxury hotel standard, concierge didn’t help bring the baggage to room. check in service was professional, up to forbes standard, amenities were great, especially have their own brand of sake.

這次入住大阪站傲途格精選酒店是一次非常愉快的體驗！酒店地理位置優越，靠近大阪站，出行非常方便，周邊購物、餐飲選擇豐富，特別適合自由行和商務旅客。 酒店設計感十足，充滿現代感與奢華氣息。房間寬敞明亮，設施一應俱全，床鋪非常舒適，能讓人得到充分的休息。浴室的設計細緻入微，乾濕分離，配備了高品質的洗浴用品，非常貼心。 酒店的服務無可挑剔，工作人員專業且友善，無論是辦理入住、解決問題還是提供當地旅遊建議，都表現出極高的服務水平。 總之，這次入住體驗超出了我的預期，大阪站傲途格精選酒店絕對是來大阪旅行或出差的不二之選！下次還會選擇這裏，非常推薦！

非常優秀的酒店，景觀極佳，服務員十分之好👍🏼 出發前我告訴他們我太太過生日，他們就給我們做了一對毛巾天鵝😍

酒店位於大阪梅田Kitte商場上面，門口直通商場！二樓直接走過去大丸百貨，直接走過去Jr大阪站，直接走過去阪急，Lucua，Grand Front，為什麼之前沒人講得清楚呢？！ 酒店的裝修也是天花板級別，高貴豪華，服務人員，那是十萬分的熱情！太感動！ 一個大阪神店！以後過來關西必住！

位置極佳，就在大阪站出站口的商場裏，去大阪周邊的奈良/京都都很方便。酒店附近步行距離有多家商場，好吃好逛