Hotel Osaka dengan Spa

********** I booked 4 night (6/7-10/7) through Trip.com under the name of Chung chi ming with all payment made.  On the date of check in, my wife paid ¥1800 tax by Standard Chartered CX credit card.   However, upon receipt of monthly statement of credit card, I found that there was an unauthorised and unknown charge of ¥4300 without our notice or approval.  I was told that the ¥4300 was arisen from coffee consumption in the hotel but I didn't consume any. Bearing in mind that the credit card transaction was made without any notification or approval. It was unauthorised access to my credit card account and might be liable to criminal offence. I am going to write my comment to your hotel. Please sort out this matter or I will approach my bank or even police department to seek assistance. Its all about matter of principle. Eventually tthe the hotel found out that it was caused by system error which was the outstanding bill of previous guest. The loophole was that the hotel could charge guest at anytime without any notification or prior approval which posed a risk to customers. Very poor management and I need to dusclose this malpractice through various media platforms. I should also blame the negligence of bank card centre.

I’d recommend this to a solo traveler or someone just going to the Osaka convention center for a quick seminar. But for people with a lot of luggages, the room was too small to even open 2 luggages at the same time. By the time we are checked in there, we did not have coffee available. We only saw packets of tea, I did call the front desk and asked about it and told me it was out of order or something. With the care kit, there were no cotton available. Only buds. I didn’t bother to ask anymore since I still got some from the previous hotel we stayed in Kyoto. The location is convenient as it has a connecting exit straight from the train station. They also have a shuttle fee from osaka station to the hotel and vice versa. It starts from 7:30am which we were not able to use since we had an early flight. Nonetheless, it’s near the Osaka loop line to the airport. Overall, this is still a good hotel but for people with fewer items

We got a great deal with Trip and stayed on the Club floor for 2 nights. The hotel entrance was a bit hard to find when you are walking through the mall. Checked in at the Club floor and it was very efficient. Room was very spacious and very clean. Club floor experience was excellent with breakfast, afternoon tea and evening cocktails. We had particularly good experience with the afternoon cocktails as they made lots of different ones for us that was not the standard menu.

2021年11月24日から始まった「大阪いらっしゃいキャンペーン2021」を利用して12月1日に「シティプラザ大阪」に泊まりました。 チェックイン時に受理した3000円のクーポンの券面を見ると有効期限が12月2日になっていました。前日に「モントレラ・スール」で受け取ったクーポンの場合は12月8日でしたから、12月1日から店側の準備不足に対する措置が無くなったわけです。 部屋は広くて綺麗でした。部屋の天井は高くて圧迫感がありません。 トイレ・洗面・バスタブ一体形の浴室は広く、バスタブは大きめでした。 部屋の窓ガラスが驚くほどきれいでした。 抽斗がないのはちょっと不便でした。 金庫もハンドタオルありません。無料のミネラルウオーターもありません。 常備灯が点灯しなかったり、目覚ましアラームの時間設定が出来なかったり、パジャマの腰紐が切れたり、おやと思うことがありました。 スパは予想以上に立派でした。内湯は2段風呂・寝風呂・水風呂・高温サウナ・ミストサウナ、外湯は岩風呂・瓢箪型の壺湯、ホテルと同じ館内でこれだけ種類の多い風呂は初めてです。しかも天然温泉です。 前日宿泊した「モントレラ・スール」に比べると、料金はやや高め、設備はワンランク下という印象でした。

Context & Disclaimer: I'm a very objective travel reviewer as someone who has a fair share of business and leisure stays. I leave reviews to help hotels improve their standards and also to help my fellow travellers make the best travel decisions for themselves. I've stayed at luxury to mid-range properties around the world including recent stays at the Prince Gallery Tokyo, Ritz-Carlton Tokyo, Ritz-Carlton Toronto, JW Marriott Hong Kong. This review also follows a recent stay at the Prince Gallery Tokyo where the standards were exceptionally high. I haven't reviewed them yet but will do so shortly. Japan is known for its warm hospitality and careful attention to detail. At high-end hotels, they go over the top particularly to make your experience a unique one, so when you're paying $700+/night for the Ritz you expect high standards. Especially when every luxury hotelier in Tokyo has said the RC Osaka was just recently awarded its 5* My guest journey starts off rocky and torpedoes downhill. Check-In 1 - it's been raining in Osaka all day and we walked into the hotel from the outside. No one to greet us or take our luggage. Not a single person to be found. 2 - I'm soaking wet and struggling to find the check-in lobby. I must've seen 3 staff members look at me and not offer help or ask if I need any assistance. 3 - I finally find the check-in lobby where it's a giant zoo and RC staff directing traffic like its 5pm at Shibuya crossing. An absolute loud mess. I'm still soaking wet with my glasses and both pieces of luggage, and a staff member asks me if I'm checking in or checking out. What??? 0 attention to detail right there. Anyway, she directs me to wait in line. 4 - At the RC Tokyo & Prince Gallery Tokyo and any luxury hotel that operates like one (e.g., Four Seasons), takes your luggage and ask for your name. By the time you make it to check-in, they greet you by name and help you get settled in. If you book a room on the club floor, they ask if you'd like to check-in there privately. Yes I booked a Club Room, and so I waited about 10 minutes dripping wet before asking someone if I could please check-in via the Club Lounge. 5 - We're making our way to the Club Lounge, with the attendant dragging our luggage along the way which makes lots of noise. 6 - Finally check-in with no problems. The Room 7 - I understand that this is a Victorian-style property and some of the room and structure might be dated. But I can't believe that the bathtub is something from a Residence Inn or Courtyard Marriott. The shower is equally not up to par with the RC brand. 8 - Toiletries. I'm not sure if this is RC making a push for sustainability, but soap, shampoo, and conditioner are given to guests in large bottle format, again like at a Residence Inn or Courtyard Marriott, instead of small individual bottles. Not a big deal, but just not up to par with other luxury hotels or RC standards across Japan. What if someone spit in there? Back to the lounge

The Imperial is a classic 5 🌟 hotel with all the services amenities we expect with this degree of pedigree. Make no mistake this is a classic hotel with mid-century modern, classic and art deco all present within the interior and architecture and if you like modern rooms, hip nightlife or trendy haute cuisine this is not thplace for you. Yet nothing feels old or run down- All the rooms are emaculate and the sheets are changed several times a day with a option to have the staff set your bed up for the evening per request. The hotel resturant, especially Nadman and Kyubei are world renowned and readily avaliable, as is the Old Imperial Bar which is one of the most beatiful bars in Japan. Trends will come and go, but if you want to experience class and timeless luxury, Imperial should be your choice.

Finally, I had the chance to stay in this brand. Maybe the new year, they are super busy. The room is rather small but had it all. The special things about this brand are free noodles and ice lolly. As well as hot spring. However, too many people and guests have no manner of cleaning up (sink,full of hair) after using the facilities. Value for money and good location. You can observe the type of guests in the restaurant -for noodle. How they behave..after that, I won't stay.

Lokasi yang menakjubkan dan hotel ini adalah sempurna dari daftar masuk kepada standard kebersihan. Onsen walaupun kecil ia mempunyai dua tab mandi, sauna, dan dua ofurô. Mereka menghidangkan mi dari jam 21:30 hingga 23:00 secara percuma dan probiotik (Yakut) dari jam 17:00 hingga 10:00. Bilik kecil tetapi cukup untuk sesiapa yang mempunyai bagasi kecil. Harga berpatutan dan lokasi sangat dekat dengan metro.

立地や館内、部屋の清潔感は文句なし。低層から上階迄宿泊しましたがやはりおすすめは１５階。同じ広さでも窓からの景色で解放感は断然異なります。あとはフロントの対応だけが残念です。月３－４回利用してますが毎回「初めてのご利用ですか」と聞かれるのがちょっと不快です。チェックインのタイミングもことなるものの今時データーで確認等できないものなのでしょうか？「え？先週もきましたけど」と思ってしまう。１名のみ覚えて頂いている女性がいます。ベリーショートの彼女は印字受付時は住所と氏名が印字されたものを出してくれます。明日も彼女が受付だといいのにな…。

天然大浴場と体に優しく美味しい朝食で定評のあるドーミーインの施設。3年ほど前に徒歩1分の立地に出来て以来、うちのマンション内で「もう行った?」が合言葉になり、「チェックインからチェックアウトまで昼夜を問わず温泉に入れる」「露天風呂が最高」「あの朝食ならバラエティーに富んでいて毎日でも食べられる」「映画が無料で見放題」等と評判。両親や友達が遊びに来た折に利用させて頂きお世話になっていましたが、コロナ鍋で移動を伴う旅行が中々できない中で、やっと実体験。感染症対策もしっかりとられており、エレベーターや浴室に入る折もカードキーでセキュリティも万全で安心です。大浴場の内湯や露天も天然木や大きな石が多用され、まるで大自然の中に居る様で日常を忘れてリラックス出来ました。健康を考えた朝食バイキングも20種類ほどの小鉢・ビーフシチュー・アサリのお味噌汁・筍ご飯の他、和洋多数のお料理、野菜サラダやカットフルーツなどとても全種類は選びきれず、私も妻も昼食を抜いた事は言うまでもありません。ビジネスなので夕飯はありませんが、ホテルの真向かいにイオンが運営する高級スーパーのコーヨーがあり、お弁当など調達して13階にあるレストランの客用電子レンジで温め、無料のビールとワインを大阪の夜景を見ながらゆったりと過ごせます。接客ですが、フロントの出迎えお見送り、クリーンスタッフの皆様を含めスタッフ全員の笑顔が素晴らしく、高いモチベーションとホスピタリティーを感じました。流石、定評のある共立メンテナンスの施設だけあるなと感心すると共に、我が町内の自慢です。今後は、うちの「離れ」として利用したいと思います。