Hotel berhampiran William C. Elliot Memorial, Phoenix

Great place to stay at near ASU. Amazing rooftop bar that is amazing to watch the sunset. Will definitely stay there again next time we are is Phoenix.

When I arrived the person at the front desk could not initially find my reservation even though I had checked in with the app. She stated that I was not in the system and that they were fully booked. I proceeded to show her my confirmation number and email, I also showed her my online banking where I had the charge pending on my account. She said well you are not in the system and looked at the other receptionist and said I'm going on break. The other lady made a call and was given instructions on how to pull it up and it was then resolved after waiting 20 mins. I went to my room which was dated but clean. The room was fairly cold and I wanted to take a shower I turned on the heat to alleviate the chill and the unit started to smoke and the smoke detector sounded. Afraid it would start a fire I turned the unit off and called the front desk because the smell of smoke was filling the room. The front desk said they would send the maintenance person shortly. The maintenance guy came and checked to make sure there was no fire but advised that I should not use the heat until they were able to have it checked in the morning, and since the hotel was fully booked there was nothing he could do at the time. I was disappointed, I had only gotten the room because my flight came in late and I was too tired to safely drive home, I slept in a smoky cold dingy room all night and despite my documented experience I did not receive one courtesy call or email apology not one opportunity to turn this experience around was ever made. SMH I will stay with Hilton from here on out.

The ice machine were all broken. They ended up overchargeing my card. Management was rood and not very helpful. Do not recommend staying there. One of their staff members harassed my girlfriend and made her feel really uncomfortable!

Saya mengesyorkan hotel ini kepada semua orang kakitangan melayan anda seperti yang anda fikirkan untuk dilayan mereka membuatkan saya berasa sangat selesa

Ia sangat baik. Kami suka tempat ini. Adakah percutian hujung minggu untuk saya dan teman wanita saya.

Clean well equipped room nice staff, but park your car around the corner for 25 $ per 24 h. Hotel want double + tip at valet

I wanted to love this place. I was so excited after I booked it, but unfortunately it was not a great stay. I also want to say that all of the employees were very nice and tried to be helpful. I think a lot of the problems lie in the concept. Is it a hotel or is it a bar/venue? We came prepared with a stock of ear plugs and a white noise machine. It didn’t do much good. I expected to be kept up a little later than usual, but I didn’t expect to be woken up early the next morning by loud, thumpy music pumping through the speakers in the courtyard bar/venue music. If you’re loud at night, it would be nice to have it be a little quieter in the morning. In addition, they didn’t seem to soundproof during the renovation. The people above us sounded like a herd of elephants between 3-5 am every night we were there. I’m not sure what they were doing up there, but it was certainly loud. Request a top floor if you decide to brave a stay. Now for something good: The location is spectacular. We were there to see a show at the Van Buren and it was a quick walk to the venue. There were also a ton of great restaurants and bars in walking distance and downtown is very close. ANNND… back to a few more gripes: It was kind of gross. It wasn’t filthy gross, but it didn’t look as if it had been recently remodeled. There was dust everywhere, bits of plastic and paper trash on the floor, and the shower head was in dire need of de-calcification. Why do I have to unscrew the lightbulbs to turn the lights out? Seriously? No switch… If I pay between $250-270 a night for a hotel, I should not have to pay $4 for a cup of coffee in the morning. It’s fine if the restaurant (the only source of coffee in the hotel) doesn’t want to give the hotel guests free coffee, but the hotel should provide coffee for their guests. I mean: you’ve kept me up late, woken me up early, AND you’re charging me $4 to get a cup of coffee (that I have to get dressed to fetch)?!?!?!?!? There should be a law against this sort of thing. While I’m on the subject: Paying the aforementioned price for a hotel should also guarantee that I don’t have to wipe my butt with 80 grit sandpaper. Some decent toilet paper would go a long way. Fellow Travelers: If you think you might want a nightcap, be prepared and put something in the fridge in your room. The bar doesn’t keep to its posted hours and the bartenders I had couldn’t always make a decent cocktail. If you’re a beer and a shot type, you’ll probably be fine. If the bar is closed you can always treat yourself to a $15 can of barely drinkable wine from the restaurant… or a $4 cup of coffee. But hey, did I mention the location?

Loved hotel but my bfvcheated with a paid girl from the street I caught them there was hortibkecwhybso many hooked there otherwise beautiful

“Continental breakfast” was meh

Great hotel. Loved the view and the short walking distance to Diamond arena, will definitely recommend it to anyone attending concerts there.