Hotel berhampiran SIAM WAKE CLUB, Phuket

There were no one at the place when I came, just a sheet of paper with a phone number on it and something in Thai. Had to call 3 different numbers (the one in the booking, the one on the entrance and the one on the paper sheet), then in maybe 15 minutes a guy came and checked me in. The location is nice but a bit deserted. The room has a balcony facing a stream, looks nice when the sun is rising. Google Maps says the nearby building is a bakery, but it wasn't working. Not a lot of places around to eat, but there's a 7-11 on the main road.

I did like the place and the stay. Lived in one of the bungalows on the premises. There's a pool available to use. Just across the road there's a local cafe, then one more further up the road, which is a seafood place, and then there's Ruby Cafe which is really nice - great food and desserts. A great place to spend a night or two.

Great hotel for a short stay. The staff are really friendly and welcoming. A big thank you to the manager* who gave us a lift to the airport when our taxi didn’t show up. We had the suite with a pool view which was spread over two floors. It was clean and spacious. Our room was next to the common area, which was noisy at times in the evening with family with kids gathered. Breakfast wasn’t much but there is a cafe next door or the use of the kitchen. The beach is about a 20 minute walk where you can find lots of restaurants. The hotel is near some busy roads so be careful with crossing. Overall a nice stay at a hotel close to the airport.

Very nice place, Cosy and clean. We just booked it for 1 night, very friendly staff at reception , checked in immediately, there is a shuttle bus to bring you to your building. 4 min from the airport. Thank you;)

This hotel does not meet service standards of a Le Meridien hotel. Food quality is far below average for a Phuket resort. The staff are friendly and trying hard but severely under trained. We have visited and stayed at over 5 hotels in Phuket and 10 in Thailand over the past three years. This hotel was by a long way the lowest quality, despite being in the higher cost bracket. A few observations: Buffet food is poor with stale breads, limited selection, limited options (even of Thai food), and low quality cuts of meat. Service stations are understaffed, for example I had to find and then wait for a chef to find a lighter to prepare some stir fried vegetables at evening buffet in the ”J's” restaurant. The food would be overpriced if good, at this quality it is highly disappointing. Restaurant staff are undertrained, and do not complete basic jobs e.g. laying cutlery, cleaning away after guests have left the restaurant, checking on drinks refills. Incorrect bills were presented including charging for bottles instead of glasses of wine. On two occasions we noticed food dropped onto the floor remaining there with ants / insects for the whole of our stay over 1 hour and not being cleaned. The pool area has limited seating and hotel patrons wake early to 'reserve' with towels they have kept from the day before. If you wish to sit by the pool I suggest you wake at 7am to reserve your space. The rooms are updated, clean and well maintained. But there is limited hot water which is very variable. The beach is clean, beautiful and the sea is as good as you will find in Phuket. Unfortunately we stayed through the New Year break and the staff did not remove the tables and chairs from the party for nearly a whole day. Maybe excusable, but the plates of food left to rot on the beach for 12+ hours was for sure not acceptable. I'm including a photo of the toaster as an example of the training / management gaps in this property. For three days there was disgusting melted cheese inside the toaster. I pointed out each morning to the staff but they did not take action. Leaving the property was a good example of the gaps here. I asked for a taxi to be booked (it was not offered), and waited for 10 minutes. After 10 minutes I checked with concierge to be told that they had ”told someone else”. As with many of the gaps in this property there is no chain of command, and staff are not clear on their roles. Finally and not 100% relevant to this review, but we attended the New Year beach party. It was a very funny farce. The MC/DJ appeared to be extremely drunk throughout the night, it rained for 30 minutes - there was no plan for rain - guests sat under their napkins - the buffet food became wet and sodden. The food itself was very poor indeed. The entertainment was two dancers and a miming cabaret act, plus the fire show that happens on every week in the hotel. For $200USD per head, I would not recommend attending an event at this hotel under any circ

Wanted to watch the AFL when in the area and didn't want to try get into the busy areas of Cherngtalay. De Sports Bar I have driven past many times at Tour De Phuket Hotel but not stopped. This is a great Sports Bar! I am really happy we did enjoyed lunch and the footy. Clean, plenty of TVs, friendly staff and a good variety of drinks on tap, bottled and spirits. Good all day menu, we had pizza and Salmon Lunch and was very good, fresh, fast and good size. Recommend

Pros: Good value for money, staff were great, rooftop pool was awesome, spacious rooms with everything you need, dog friendly. Cons: bit far away from beaches and some attractions but close to Phuket old town.

Хороший отель, близкое расположение к пляжу, ночному рынку и знаменитой улице Бангла Роуд, рядом много обменников, если пройтись можно всегда найти выгодный курс. Так же рядом супермаркеты и обычные лавки с фруктами. Залог можно оставить, как в местной валюте, так и в долларах, евро и рублях (5000 руб.) Персонал на ресепшне не очень общительный, по-русски не говорит, только на английском. Брали номер + завтрак, завтраки однотипные день от дня, но всегда есть яичница и фрукты, за что большой плюс. Есть приятный бассейн, если в самую жару не хочется идти на пляж. Номер на попался простенький, но уютный. Фен, чайник, сейф есть. Уборка была каждый день, с мытьём полов. Только один раз нам не поставили воду. В целом все ок.

Location: looks like it’s close to a mall and a few coffee shops but the reality is the sidewalks around the hotel aren’t pedestrian friendly. It feels like walking in US… just slightly better. Plus Grab doesn’t work very well in Phuket so be prepared to walk more than you imagine Staff: friendly and helpful. The lady working during the day was a smart one as she knew how things worked outside Room: big enough for one person, it’s clean. They provide shampoo and shower gel, so you need to bring your own hair conditioner, toothbrush and toothpaste Gym: was ok for me, just basic Pool: didn’t use it but it looks alright

Receptionist was friendly and welcoming. Buffet breakfast had a variety, i enjoyed very much. Location is great, next to local market, walkable distance to airport bus terminal and city. Thank you very much.