Hotel berhampiran Villa Market - Boat Lagoon Phuket, Phuket

Pleasant and helpful staff make up for the lack of shower curtain in bathroom and no sandals provided for guests. Rooms need daily spraying of insecticide as rainy season breeds mosquitoes. Room did not have a telephone. But its proximity to Big C supermarket, Central Festival and Lotus’s shopping centre ensures tourist will never get hungry.

I like the hotel which is not too far from tourist areas, convenient for foods which are walking distance. However, the wifi is not stable, it keep broken off, and need to reconnect. The speed is not up to my expectation.

It was my second stay. Upon check-in staffs at reception said there is a problem with water pipe it must take time for a day to fix. So they transferred us to another hotel where is pretty far from the center and convenience stores. For their apology, they gave us complimentary, free shuttle service from here to another hotel and to Central Foresta according to schedule add on free shuttle service from here to Rassada Pier In short, service was so good I just want hotel to improve about the problem that happened it shouldn’t happened again!!

Stayed for 8 nights in this hotel with my wife. Excellent hotel overall. Very clean indeed, staff very helpful and nothing is too much trouble. They open doors for you as you enter reception, take you bags to your room, help sort car / moped hire etc, The room was very clean and well appointed. Bath and beach towels are provided and they change these as frequently a you need. They also provide all the usual essentials including shower gel, shampoo, toilet paper, bottled water every day. Kettle, hob, large sink and basic utensils, glasses, cups etc were all provided. Also an iron and ironing board as well as a clothes drying stand. The big kitchen sink is easily bug enough to do clothes washing in. Room service was excellent each day. Balcony size on normal rooms was slightly small, especially as was shared with two large air conditioning units (all balconies appear the same) so this made the balcony cramped, noisy and hot when air conditioning was on. Breakfast was provided in the adjoining restaurant. This was excellent offering fresh hot and cold food, eggs made to your liking (fried, scrambled, omelettes, etc), bacon, sausages, fruit, bread, croissants, etc etc. Seemed to have everything included plentiful supply of juices, coffee, tea, etc. Most things self-service but the staff were on hand to help and to clear used dished. The location of the hotel means it is a 15 minute to the beach and 15 minutes to the main restaurant area known as Boat Avenue. Fortunately the hotel runs a shuttle bus service twice an hour to both locations and back until 9.10pm. Would be nice if slightly later coming back from Boat Avenue, but taxis and tuk-tuks were on hand although these aren't the cheapest. The main local beach is Bang Tao beach. This is lovely. Very clean (as everywhere seems to be here), soft white sand, gentle shelving into the water with no stones or rocks. Shame about sea lice the bite / sting in the water but they are everywhere in this part of the world depending on time of year and they are a very minor irritation. Also good availability of sun-beds as well as beverages from the beach shacks. Lots of fresh water showers and there is parking next to the beach as well as toilets. Boat Avenue has plenty of nice restaurants - see my other reviews if you want to see where we went and what we thoughts. Lots to choose from. Most restaurants seem to slow down food service after 9.30pm and this is not a clubby resort. Was just right for us though as there were plenty of bars and some with live music (check out The Mexican bar and restaurant). Wine is not cheap here and starts around £30 a bottle - although some could be found around £25. We stuck to beer with dinner. There is also a handy large supermarket selling everything you could need and is right by taxi station and open until 10pm. Final top tip about this area is to visit on a Friday night if you can as the street market is great with street food and live music. Easy to hire cars and

Hotel nice and clean. Full equipped in the spacious room. There are swimming pool, shuttle boat, play room for kid and relaxing places. Shuttle boat can access to the beach.

I'm pretty used to travelling and staying in hotels, having high expectations. I knew this wouldn't be luxury because of the price. When you island hop, luxury isn't always something you crave. However this hotel was excellent for our needs. Clean, comfortable, good beds, powerful shower, excellent air con, but more than that, the staff were exceptional! Made our stay so much fun, nothing was too much for them to do for you! Fun, kind, very helpful and humble. Can't wait to go back and see them all again, I left feeling like I was leaving family. Please go an experience this hotel if you're in Phuket!

Great location ... clean room ..only need to take note that there are 2 wings ... 2 different building for the Afterglow Room and Sunkissed Room ... so whenever u book transport there .. make sure to highlight to the driver ... The access to the shopping mall for the Sunkissed lobby is still not open ... but there are free transfer...

Our stay was very short as we just needed a place close to the airport but we were not disappointed. The hotel is very close to the airport, and they have a free shuttle that run within specific times. They also have a free shuttle to the beach and shuttles to get you around the property.

Very convenient location, 10 mins walk to airport, only thing need to improve is the coffee on the breakfast

Ibis Kata is located nearby Kata beach. The hotel has been around for a while, providing many bedrooms and lots of activities. The hotel itself is abit dated. Reception always get busy. Swimming pool area and breakfast area is pretty decent. There's also a shuttle van from hotel to kata beach and back (5 times a day). Although it is walkable distance too (have to walk around club med area). The telephone in our room is not working during the stay though. And also one of the elevator is out of service during the time as well. Anything else is decent and quite good. The bar lobby area is good for mingle with friends and families. There is also a taxi service from hotel to the airport, you can simply book in advance with the reception team. It is 1000.00 Thai Baht. Special shout out to K. Rujiret (Asst. Front Office Manager) and the crew for being so friendly and going extra miles to help each customer's request.