Hotel dengan Pengambilan dari hotel di Puerto de la Cruz

If you're a wheelchair user, please make sure to let the hotel know with plenty of notice. I use a wheelchair that doesn't fold and I couldn't get into my room without taking the wheels off as there's a wardrobe immediately as you enter the room. Fortunately, I am able to walk and only use my chair for longer distances.l, but for others, this could be a real issue. We stayed in that room for one night and they were happy enough to swap me into a different room in the morning. That first night was awful. There were concerning dips in the floor and the noise from being next to the ocean was so loud, plus the wind rattles the windows, it sounded like I was lost at sea. The receptionist was lovely and upgraded us to a family room, no issues, though I hope for the sake of others that there are double rooms available that are more accessible, not just family rooms. The family room was luckily on the other side, so it was totally silent. The breakfasts were quite stale and the milk for the cereal was warm so stuck with the crepes every morning. We did have dinner here one evening but unfortunately, when I got to the dessert stand, there was a cockroach crawling on the food. They were very apologetic and gave both of us a glass of wine as an apology, but then still had to pay full price on the meals. Fortunately, we did bring an extension cord as there weren't many sockets and not all of them even worked. There were no ceiling lights, just plug in lamps, which made it quite dim at night. The pool is barely heated but it takes a few seconds for your body to acclimatise. The mattress is quite firm and I found the pillows were far too high. Also beware that the hotel is on a VERY steep hill. Luckily, I can actually walk quite well in hot weather but I was definitely out of breath when I got from the bottom of the hill to the hotel. The WiFi is awful and I ended up just using my data. The zoo is well worth visiting though and it's a very short distance away. As you come into the hotel, it's got a huge lovely lobby which was lovely to sit in, so it really surprised me how poor everything else was. I have no ill intentions and the staff were lovely but I have to be honest.

Hotel súper confortable. Gente amable. La WiFi va genial, importante para mi porque tengo que trabajar. Estuve en habitación individual. Limpia sencilla y el colchón muy cómodo. No es un hotel de 1 estrella. He estado en hoteles de 3 estrellas mucho mucho peores.

Great hotel there is nothing not to like. We had one of older rooms but cleaned daily ( housekeeping is fantastic). Great views from balcony. We arrived early hours of the morning and the guy on reception was so accommodating and made us feel so welcome. It’s in a great location with bus station at end of the road. Also lago martinaz is so worth a visit and is only a 20 min walk or €5 in taxi. The hotel does food also and has special nights and breakfast daily you can pay for this if self catering like us and is very well priced. If I was to visit here again I would definitely stay in the sky view again. Thank you so much for having us it has been a great holiday for me and my kids.

Awesome views from spacious clean apartment.arrived New Year’s Eve.evening meal was amazing .table beautifully set with hat,mask,garland etc to make the night special.bottle of red wine and bottle of water on table for us.Extremely hard working friendly staff.each evening after a quarter carafe of wine each was brilliant.quiet area but close to small town with public transport.hotel provides transport into Puerto de la Cruz each day too.Only let down was food not being very hot.we would stay there again definitely

Appartement une chambre très confortable, avec balcon et table, table à l'intérieur, tout confort cuisine. Ménage fait presque tous les jours. Très propre, personnel très gentil, y compris à l'accueil. Nous étions à côté du restaurant au rez-de-chaussée, donc un peu de bruit le soir, mais à côté pour profiter des animations. La résidence est bien placée pour se déplacer à pied en ville, voiture garée à l'extérieur à 5 minutes maximum dans les rues adjacentes. le personnel explique d'ailleurs comment s'y rendre... Très satisfaites de notre séjour.

Very decent hotel, deserves 5 stars considering the price-quality ratio. The hotel is clean and modern, with two large pools on the roof, plenty of sunbeds, a bar, shower, and toilet. Unfortunately, the rooftop is only open until 6 PM. The rooms are pleasant, featuring glass-walled bathrooms, balconies with chairs and a table. The downside was the single beds (they tend to separate), but the room is cleaned daily, and towels are regularly changed. Excellent base for exploring, 4 minutes to the bus terminal (buses are not heard), and a few minutes to the beach. Shops, cafes, and restaurants are nearby. On the downside, there is an absolute lack of parking spaces (as on the whole of Tenerife, though). Breakfasts are decent but monotonous, although you can organize them in such a way that during a 5-7 day stay, you can eat something different every day. Overall, I highly recommend it. If I return to Puerto, I will definitely aim for this hotel again.

Super hotel, trip.com had niet de juiste kamer geboekt slechts voor 2 personen terwijl ik 3 had opgegeven maar het Hotel heeft dat voor ons opgelost. Super schoon en mooi hotel, ontbijt is top, diner moet je ding zijn want dat is een buffet maar ook daar is er voor ieder wat wils. Faciliteiten dik voor elkaar, aanrader!!

El hotel situado de manera espectacular, las instalaciones algo anticuadas pero muy muy limpio, sobre todo el baño, la pequeñ piscina es agradable y limpia. Recomendado

Great location but in dire need of some TLC... Hotel pool is not heated so if you have a weak heart keep out of it.. My room was very small a single bed as well and I have attached photos outlining the issues and run down features... Hotel staff were lovely, very friendly and the place was spotless.. I tried breakfast and struggled with the fact it was the same every day except you either got sausages or beans not both.. I love fresh fruit but all that was available was bananas and apples one day they had melon but that was it... No pool bar you had to go outside of the hotel to get any kind of drink and no pool service to save you having to try and dry off to get one.. Very noisy hotel staff were cleaning at 3am this morning sweeping the floors outside of my room and the church bells start at 7am and chime every half an hour.. Would I stay again no and other travellers stung there said they would not return. The street photos was the view from my room!

Food – we were half board and the food was always of good quality and variety. There was catering enough for people with more adventurous tastebuds as well as more beige ones too. The restaurant was lovely itself as was the rest of the hotel, very well maintained and always being cleaned by the staff. At breakfast you can sit on the terrace looking out over the Atlantic which is an incredible way to start the day! We did have an instance of one particularly grumpy waiter though this was an exception not a rule. Room – the room was very big and we had ample space for everything and was very homely. The bed was very big (not overly comfy though it did the job – 7/10), and the sofa/living space was very comfortable. The private balcony was a great feature, and we often left the sliding doors open overnight to let air in and to hear the sound of the Atlantic as white noise. The bathroom was plenty big enough, and the colourful shower was a nice touch! The wardrobe was also more than big enough which was a nice surprise! Cleanliness – everywhere around the hotel was immaculately presented, I believe the hotel was renovated a few years ago but everything just appears to be really well kept and maintained as we always saw staff cleaning and maintaining throughout the day. Genuinely one of the nicest hotels we have ever stayed in and contributed to a wonderful holiday, especially as we did spend a large amount of time in and around the hotel. The area surrounding the hotel was nice too, one of the nearby hotels was a bit louder with music etc in their pool area, though wasn’t really noticeable from the hotel/our room. Vibe – the overall aesthetic of the hotel was a very pleasant and vibrant atmosphere to be in, in the pool area and on the rooftop bar there was always music and lots of comfortable seating with umbrellas to get out of the sun if you want to. A really nice hotel which we would absolutely love to come back to and would definitely look to stay in a Macaronesian Hotel elsewhere in the Canaries if they are all of this standard!