Hotel Dengan Wifi di Johor, Malaysia

KSL Hotel in JB offers great value mainly due to its location. Being attached to KSL City Mall means you have everything under one roof — retail shops, F&B, cinema, salon, massage, and a supermarket. It’s especially convenient for families and travellers who want easy access without driving around Johor Bahru. The rooms are generally comfortable, though some units feel older and could use a refresh. Beds are soft, air-conditioning is strong, and Wi-Fi is workable. Cleanliness is acceptable, but during peak seasons like school holidays and weekends, you may notice slower housekeeping service and longer check-in queues because of the high volume of guests. Facilities like the pool, small dinosaur-themed water park, and gym are nice bonuses. Security is decent, and parking is plentiful. Overall, KSL Hotel is great for short stays, shopping trips, and quick weekend getaways if you prioritise convenience and affordability over luxury.

Very convenient location, opposite KSL mall and eateries. Great view of the surrounding from our window on 19 floor. The Spa at level 6 was very clean and peaceful providing excellent massage. Breakfast variety was good. Waiters were very efficient to clear your plates after you finished each course. Will stay there again for our next visit.

i keep choosing capri for its cleanliness and how beautiful the rooms are. but this time i found a dried salmon under the table, maybe they didnt move the table while vacuuming but thats fine to me. also i noticed the aircon is more eco friendly now(?).. like its cold but room temperature cold. those pictures are bfr checking out. will definitely return to see an find whats new

Staff so attentive especially bellman.. room mcm bersih, tp bila baring, bantal dia busuk bau kepam.. kalau 1 je x pe.. semua bantal dia busuk dlm bilik yg aku dpt.. haha.. so a bit x selesa utk tidur.. toilet ok, cuma toilet bowl a bit kotor.. paling best breakfast dia.. kalau nak add cuma RM30 per pax.. food was soooo flavourful.. b’fast buffet dia pun quite byk choice utk RM30 tuh.. cuma xde lah live stall buat telo.. but sedap.. hehe.. building ni attach dgn zon bebas cukai.. sekeliling dia byk je kedai.. so x risau nak cari food luar..

I recently stayed at the DoubleTree by Hilton Johor Bahru with my family, and unfortunately, our experience was far from seamless. Check-in Process: Our experience started off on a less-than-ideal note when we arrived on a Saturday afternoon. Upon reaching the hotel, we found a long queue at the lifts, with only three lifts serving guests. The remaining lifts were dedicated to carpark access, so we had to wait for around 15 minutes before being able to head up to our room. At 2:30pm, we approached the main check-in counter, only to find a significant queue of over 10 groups waiting at each counter. It was evident that the hotel was handling a large volume of guests at the time. We had booked a 2-Bedroom Suite and were eligible for Priority Exclusive Check-in at the Level 29 Executive Lounge, which we thought would be a faster process. Unfortunately, there was only one check-in counter open, and just one staff member attending to all guests. This led to more waiting and left us feeling frustrated, especially given the hotel’s reputation for premium service. Parking Issues: To add to the inconvenience, the hotel’s carpark was completely full when we arrived. We were redirected to a nearby building for parking, which required a 5–10 minute walk back to the hotel. Given that we were traveling with an infant and had a lot of luggage, this was quite inconvenient. After realizing how difficult this was going to be, my family decided to make a detour back to the hotel carpark. We explained the situation to the security guard at the entrance, and thankfully, he allowed us to enter the carpark. He then directed us to wait for a spot to free up, which we did, and eventually found parking. While this solution worked out in the end, it was still a hassle and not something we expected from a hotel of this standard. Luggage Assistance: Another disappointing aspect was that nobody offered to assist us with our luggage upon arrival. With an infant in tow, we were carrying several bags, a stroller, and other necessities. Having no assistance in getting our things inside was inconvenient and felt like a basic expectation from a hotel of this caliber. Service & First Impressions: Service and first impressions are crucial when you arrive at a hotel, especially one with a reputation like DoubleTree. Unfortunately, this is where our experience really faltered. The lack of assistance with luggage, the long waits, and the overall lack of attention to guest needs made us feel more like an afterthought than valued guests. When you’re paying a premium for a hotel experience, these basic services should be a given. Had we known the service level would be this underwhelming, we might have considered a lower-priced option where expectations were more in line with what was actually delivered. Room Availability: Despite arriving at 2:30pm, our room was not ready until 3:45pm, well past the official check-in time of 3pm. As we were traveling with an infant, this delay was especially inconvenient and challenging. It’s disappointing when a reputable hotel can’t meet its advertised check-in time, particularly when you’ve paid a premium for a higher-category room. Room Experience: Once we finally got to the room, we found it spacious and comfortable. The hotel had made a lovely gesture by providing a complimentary birthday cake as requested, which was a thoughtful touch. However, the room did show signs of wear and aging. Some areas appeared to be in need of maintenance, and it didn’t feel as fresh or well-kept as we had expected from a hotel of this caliber. Breakfast & Executive Lounge Staff: One positive highlight of our stay was the excellent service provided by one of the Executive Lounge staff members. I had approached the team to request an adjustment to our breakfast arrangement — as our booking included 2 breakfasts per day for 2 days (a total of 4 breakfasts), but since we were checking out earlier, we hoped to enjoy all breakfasts on the first

I check in on November 13-14 an overnyt stay in the hotel. Its very near to City Square mall its only a walking distance. The room is clean and spacious also minimalist. The toilet is clean too with a nice shower on top. Front desk staff shud welcome customer nicely with a smile. BUT, My unlikely experience was upon our checkout we didnt noticed that my husband forget his Puma Jacket. I only notice more than an hour or so. Luckily upon check out the hotel message me to thanking for choosing them ffor my stay. Since i left my jacket i replied to the message and ask them. They replied few minutes to check. BUT, they confirmed that no jacket left. I truely believed that i really left the jacket at my room. So i messaged them again at nighy telling that i also confirmed that my jacket was in my the room. And maybe the cleaner took my jacket. Off course, who else will take. Only the cleaner who clean when we left. I said if you really confirm no one saw my jacket but I myself confirming that i do left it. So i tell them its ok, never mind. Honesty is the best policy. In the end they message me and say the found it. See, i would like to comment there staff for being dishonest also. When the cleaner saw a left behind they should report to the lobby and call customer that they left something in there room.  So when they really got my jacket. I ask them to send to my 2nd hotel that i checked in just a few meters away. So apparently they did send my jacket. They shud out of good will right. So pls next time. Z hotel! Pls be honest and report if there is any left behind items from the customer and right away message or call them. Thank you!  In the 4th photo is the jacket that they send to my hotel.

The hotel was great, nice view and amenities are good. And super near MidValley mall. Abt 5mins walk. The food was affordable too, we had in room service for breakfast and it was great. However, when we checked into our room, towels and toilet amenities were not provided. Also, the body wash container was empty :( It was such a hassle. We had to call housekeeping but no answer, so ended up calling the front desk for assistance. Thats the only inconvenience we had as we had checked in late and wanted to rest up but basic amenities weren’t available. Hope they could do thorough checked on the room before guest checks in.

My second stay here, nice clean budget hotel with easy paid street parking in Mt Austin. I got the Queen room without the window, its of comfortable size, good bed and pillows and bathroom is of a good size

The room is small but it was clean. The location is near to Komtar and City Square JBCC. They have a cooling and refreshing welcome drink at the lobby when you check in. Staff is very nice, approachable. I had a package delivered to the hotel and they kept it safely with the tag on it sonit wont misplaced. Our breakfast somewhat just nice even the food is a bit less. Only i can say that the staff shud be alert if the food is alrdy finished. To top up them asap as there are still people havent get there breakfast yet. Like the egg omelet, croissants, salad and fruits. Overall the hotel is clean and affordable.

Hotel staff are friendly, the room is big, soft mattress and a few types of pillows are provided. Great breakfast, kitchen staff are friendly too. It’s just opposite City Square shopping mall which is a plus. The carpark is not free as it shares with the residential building. But it is bright and felt safe. The only negative side is the rain shower, difficult to adjust the hot and cold water. The toilet flush is not strong too. Need to press both half and full flush button together to get a stronger flush.