Hotel di Rio de Mouro

Hotel novo, muito limpo, fiquei admirado por ter só 2 *. Atendimento excelente. Pequeno almoço muito bom. Excelente localização , entre Lisboa e Cascais. Quarto excelente com boas áreas é um excelente chuveiro coisa que eu aprecio. Ideal para passagem em negócios, uma ou duas noites.

Friendly with customers and there own colleagues which was good to see we would stay again when we come back sometime this year for a baptism pool was nice and cold it’s like the uk weather but too cold for a swim but it would have been amazing if it was a little hotter

This is a very mixed review. The hotel is beautiful overall and steeped in history. The public areas are very nice and there are lots of interesting corners to relax in. The breakfasts are excellent and the staff very pleasant. However, we booked a superior room which cost nearly 250 euros per night, and we did not enjoy a superior experience. The balcony terrace area was lovely, overlooking the forest, but despite there being plenty of room there were just two upright chairs out there. A table and sun loungers would have made it so much better and more comfortable. The room itself was small and dark, and the bathroom in dire need of renovation. There was a large crack in the basin and black marks in the bath, and everything just very tired. Because of this, it didn't feel very clean. The beds were uncomfortable with very bouncy mattresses, so we did not sleep well. We expected a lot more from such an expensive stay and the label 'superior room'. This was not a five-star experience.

We booked for an overnight stay to see the EDPjazz concert in Cascais. My partner booked it and specified that she needed a low floor as she suffers from vertigo. On arrival we were told we were on the 4 th floor. Oops. Not a good start. The receptionist was very helpful and we said we would leave our case and go for lunch. The replacement room was on the ground floor facing the pool . Unfortunately the smelly rubbish bin with all the cigarettes ash was right in upside the window. The pluses . We had a working fridge ( unfortunately it made a generator noise all night) but the room was clean and beds comfortable. Air con and tv in room. Breakfast was good. Better than some 4 star hotels we have stays in . Would we stay again for a short break, probably yes. Car parking in the street by the hotel was free as some roads in the area were not. Very friendly staff.

Excellent hotel . We stayed for 3 nights, and we loved it. They upgraded our room to an ocean view, and the room was stunning. The staff were very friendly . The swimming pool and spa are really good, just mind you need to book it in advance otherwise it could get overcrowded so there is nothing to worry about as everything is well organised. It's a 2 minutes walk from estoril train station and a 30 mims walk to cascais .

We had a great time during our 5 night stay at the Vila Gale Sintra. I’ll start with the pros of the resort. The property itself is beautiful. The pools, the scenery around the hotel are amazing. The family room layout was great for us. It was essentially what appeared to be what used to be two rooms combined into one. The large balcony was great for sitting out at night. The sunset was spectacular from our room. The kids activities were great as my kids got to enjoy the carousel, playground and trampoline park. Be aware though that they only open these at certain times throughout the day. The breakfast was great and had a ton of selections. There were a few cons, the first was the buffet dinner. It was quite expensive at 29 euros per person and the options werent great. They only really had one meat and one fish that they were cooking and there was a line to wait in if you wanted it. We only ate dinner there the first night. The room was partially refurbished. The carpet looked older and the sliding door within the room kept coming off the tracks. And the bathroom was a little odd in that the vanity was open to the rest of the room. So if someone needed to use the lights for it they would light potentially wake up the person in the room if they were sleeping. Then the WiFi, while it worked well for the most part, kept having to reconnect to the network. This happened on both my phone and iPad several times each day while I was there. The location of the hotel has its pluses and minuses. It is a quiet resort away from the city of Sintra. And it’s also located in a place that makes it easy to get to the beach and Colares. But there isn’t anything else right around the hotel so you need to rent a car or take an Uber to get around. We took and Uber and it did work pretty well. Nothing is within walking distance and the nearest bus stop is a 20-30 minute walk away.

Me and my partner booked the hotel for 6 nights. I had to lengthen our stay which was no problem with the hotel staff and they were very helpful and kind. Our room didn’t have the greatest view as it was directly across a Toyota dealership however we weren’t overly bothered about it. The room was very clean and so was the toilet, they provide a small fridge and a cupboard with a safe to place belongings. Our bed was very comfortable and served us well. They also offered free drinks downstairs in the hot drinks machines. They offended parking for cars and optional room cleaning service daily. The hotel is roughly 5 minutes driving away from the airport. Overall we had a great stay at the hotel ! The only problem we encountered which is the reason for 4 stars is that our toilet shower had an annoying problem with the temperature, it would go from warm to really cold and then proceed to really hot. Apart from that we had a great stay and we would recommend the hotel!

Lovely and close to the airport, a late check-in, staff were delightful, she even came to my room to help me with the wndow, the handle was broken so it would not close properly. Toilet, seat was loose... Nice room, but a bit of road noise with open window. Breakfast was great and at €9.50 very reasonable, good selection and even a fresh orange squeezing machine. If you have an early morning flight, seriously consider this place. No stress about 10am checkout 👍

After reading the negative reviews, I decided it was worth reporting on our stay here. We were attending Web Summit at the Altice Arena and chose the VIP Executive Art's (sic) because it was a short walk from one end of the venue. Our room faced the street and was pretty spacious and comfortable, with no noise issues whatsoever; our only complaint was that the mini-fridge didn't work. We enjoyed the breakfast included with our rate, which was quite tasty and offered dozens of items, including interesting ones such as coconut brioche. The staff and elevators were fine, and we ate at two restaurants in the next block and enjoyed them both. And getting back to the airport by walking to Oriente station was very easy. Side note: I'm a comics fan and was startled and pleased that our room had a view of the giant superhero mural outside the hotel. If you're visiting Lisbon as a tourist, you'd do better to stay in a quainter and more atmospheric part of town. But for our needs, we were pleased with the experience we got at this hotel.

I went there from 14 until 16 of January and I had an amazing experience. This hotel is so good, calm, comfortable, perfect for a good couple moments, has a good food, cleaning, location from Sintra City with so many castles and medieval era places to know. And what I have to say about the staff? OMG! Everybody is wonderful hosts! I just have to say THANK YOU SO MUCH for all! Keep going this way I really wanna to come back as soon is possible :)