Hotel Romantik di Hefei

It was my first time staying at The Langham Hefei, but I can also say it was my third as I extended my stay twice. The staff's courtesy, warmth and the right level of care started right at the moment I entered the hotel lobby. The wall to wall and floor to ceiling marble can be cold, but The Langham Hefei 's lobby feels warm and welcoming due to the yellow hue of its lighting I believe and its staff. I immediately smelled flowers after I stepped in the lobby, pleasant, not overwhelming. It came from a huge bouquet composed of hundreds of pink lilies, not the pink roses representing The Langham. I prefer lily's smell anyway. The bouquet is by the front desk, so guests could enjoy lilies while waiting for check-in. As a matter of fact, I waited no time. Ada Yang greeted me immediately and checked me in within 2 minutes. I was very glad I moved from the other 5-star hotel which I had been told was the ceiling of the Hefei hotel scene. It took that hotel 10 minutes to check me in. The breakfast experience at The Langham Hefei was also great! The Seasons restaurant is big enough so that the seating was always available whenever I went down, which was not the case at the other hotel. In addition to daily cleaning, House keeping also came in the afternoon to make sure every everything is in good order and ask if additional supplies are needed. After two nights stay, I decided to change my original hotel hopping plan and continued staying at The Langham Hefei. It was again Ada Yang who helped me with the extension. She was warm, professional and efficient as always. Due to my itinerary change, I extended my stay the second time. This time it was Kristen He (XIAO He) who helped me. I experienced the same Langham quality from Xiao He - courtesy, warmth, knowledge and efficiency. She explained to me the responsibilities of each front line role and Langham's efforts to optimize guests' experience.She even went extra miles to ask her manager's permission to give me a complimentary Happy Hour. The Happy Hour is on the 44th floor at The Langham Club where mini buffet and beverage are provided 5:30 - 8:00pm. The staff there, Tracy, Lucy and Anne, were equally exceptional! They were proactive and ready to help. I asked for a Cosmo, but the cranberry juice had run out. Lucy made one with grapefruit juice and it tasted wonderful! Thank you, Ada, Xiao He, Tracy, Lucy, Ann and each every staff I met, you made my stay a memorable one!

在合肥的性價比之選，這次來出差有緣隨手選的民宿沒有踩雷喔。[好的] 温馨的燈光和熱情的客服在外也能感受到家的温暖，首先入住的房間寬敞明亮，設施一應俱全（高清極米投影、洗衣機、冰箱、空調，一次性洗漱用品等），連燒水的水壺都顏值在線，乾濕分離的衞生間也是高大上了，線下微信密碼辦理手續速度快而順暢，無需房卡不會斷電[強] 和客服交代了續房打掃，回來的時候還給我提前開好了空調真的很細心，房間的床墊柔軟適中，非常好睡…從各種裝飾來看簡約而不失品味，真的每一處細節都體現出了酒店的用心。 樓下有很多美食飲品，品種很豐富，位置也是相當不錯，地鐵高鐵都離的很近。

昨天入住非常好，而且你們確實為顧客考慮，尤其帶孩子的顧客，為顧客所想，主動聯繫，安裝床圍欄，顧客提要求，你們第一時間落實。 尤其下車以後，無論是男服務人員還是女服務人員，主動幫我們拿行李，尤其最讓我感動的是，孩子的衣服落了，你們第一時間聯繫我，並提供郵寄服務，你們真的太好了，我以後如果出行，還會選擇你們，並推薦給我的朋友們，祝你們越來越好[強][強][強]