Hotel Romantik di Los Angeles

The service wasn’t really up to the standards of such a wonderful, high end hotel. We even upgraded our room day of. They ruined our custom cake in transport from the valet to our room, despite the fact we gave them very detailed instructions. They reassured us that they’d be right up. I had to call twice to get them to bring us our luggage (and the cake) and by then a hour had gone by, and the custom decorations had melted off the cake ruining it. There was a lot of confusion on how they would make it up to us as I had to talk to three different people on the day and the day after who all told me different things. In the end, since they didn’t send us a dessert to make up for the cake they ruined and the champagne they promised was instead $150 off at the bar — thank god I called to ask where the wine was otherwise I wouldn’t have known I had the credit and would not have used it. Eventually they comped us the valet, upgrade and what they say was an extra drink we got at the bar that went over the $150 (impossible, we all made sure the math lined up) but the communication was a struggle and I did not felt appreciated as a customer.

The hotel it’s in a great place, and the view from my room was the Hollywood sign, which is super cool. The hotel is in the central location for tourism purposes, didn’t have to waste too much time in traffic. Rooms are a little bit small but very clean and comfortable. The stuff that checked us in was super nice and answered every silly question that we had, and even upgraded us to a higher floor. We decided to have breakfast there, since they gave us the $10 off coupon, but the breakfast was over priced and my friend had to send her eggs back two times until she finally just gave up. The valet parking was very reasonable and did not take a long time every time we needed our car. Overall an excellent stay.

衞生：乾淨 環境：位於市區 設施：頂級的衞浴。隔音一般 服務：每一晚都會有destination fee 用於使用gym room 等酒店設施 但是沒有使用。有代客泊車 每晚30刀 附近也有比較便宜的 不過推着行李箱的話還是九段隔壁走30秒就到的比較方便

房間意外的大，很乾凈，配套的設施很全。早上有免費咖啡，酒吧還能領免費紅酒。 位置也很好，西荷里活相對也安全。下次來還會選擇這裏～ 唯一就是度假村等一系列税費高了些。

Great customer service, very helpful with everything, directions to get around, places to go, to eat. Cesar at the front front desk the best.

Those who are looking for a hotel that goes above and beyond, The Peninsula Beverly Hills is the perfect choice. From the minute we walked into the door, the hotel was 5-star in every single aspect. The rooms are beautiful and handy, from the digital tablet that controls all the settings for your room, the printer under the desk, the radio and television, to the continually replenished plate of fresh tangerines on the table, the floral curtain design, and the unique monogrammed pillows that you get to keep. They are spacious and light, thanks to their floor to ceiling windows. The location is convenient, walking distance to Rodeo Dr and other main streets and shops in Beverly Hills. Not to mention that the hotel offers free drop-offs within Beverly Hills, in either their iconic Rolls-Royce Phantom, Cadillacs or BMW limousines, a fantastic way of getting around! The rooftop area is ideal, and you mustn’t miss out on visiting it during your stay. Due to the size of the hotel, it being smaller than the others in Beverly Hills, The Peninsula feels more exclusive, is less busy and it enables the staff to pay more attention to individual guests. The pool, rooftop, gym and spa are all top-notch facilities. The staff are excellent, the building is beautiful, clean and well maintained, the food at breakfast is all one can ask for and the garden and lobby are full of divine, fragrant flowers. Of all the places to stay in central Beverly Hills, nothing comes close to The Peninsula standard, the epitome of luxury. Final Scores: Location - 10 Cleanliness - 10 Comfort - 9 Facilities - 10 Staff - 10 Value for Money - 10 Total - 10/10

Fabulous place on Sunset Boulevard. Easy walk to Rainbow, Whiskey a Go Go, and Viper Room. 40 min walk to Hollywood walk of fame. 30 min walk to Beverly centre. Great spacious eclectic rooms. Bands or duos on at night Heated pool. Lovely staff. Special thanks to Nick who was always so friendly and helpful.

I loved the area an it was very nice. Quiet as well which was a shocker. So much to do around the area I’ll definitely be back.

Номера на любителя, сделаны под старину со старой мебелью и дверьми, воды в номере нет, зато лежат книги и за библиотеку нужно каждый день платить, а еще wi fi платный и какие-то дополнительные сборы за фитнес, который не нужен, в общем когда выезжали были неприятно удивлены, что с нас сняли за все эти скрытые в начале доп услуги 300$ за 3 ночи. Отель не стоит этих расходов, не рекомендую

My Wife and I stayed in a beautiful bungalow that had been recently renovated. We made use of all 3 hospitality venues - the food and service was very good. There was one experience that stood out from all others - my wife and I are vegan and had asked the Guest Service Manager (Ryan), upon our arrival, for any restaurant suggestions. He recommended a few as we spoke, but then followed up with an email listing 6 outstanding restaurants, many of which we thoroughly enjoyed. He also followed up halfway through our stay to ensure we were pleased with the selections he had offered. Lastly, he spotted us leaving at the end of our stay and spent 10 minutes with us to listen to our experiences and offered his full services for our next trip to Miramar. An overall outstanding experience with superb service.