Hotel di Saltney

We stayed here for my daughters graduation, it was an excellent Choice due to the central location. The buffet breakfast was more than enough to start the day, we didn’t need to upgrade to the full English even though it looked good.

Had an AMAZING time at this hotel, came in and out late, around 1am and the staff were still there to open the gates, had a beautiful breakfast, all you can eat buffet style. The room was spacious, comfortable bed, would highly recommend.

The stay was on my way to Manchester airport. The heater in my first room was not working, but they moved me to another room All was OK with the 2nd room, until I went to use the shower. The head was not working, in as much as it was like using a tap. But overall a great place to stay. I would recommend it, despite the 2 minor issues.

A decent and new-build hotel. At a convenient location, near a Waitrose, the town centre and Chester railway station. Recommended for those who would like to stay at Chester. The only problem is some of the light bulbs is broken. And I would like to say Chester is a great town with many historical buildings.

the service apartment is clean. It is close to the city centre. The rooms are big and comfortable. The kitchen is nice. I am sure that I will book this hotel again and highly recommend to my friends.

Checked in to find the room we booked was not available. Booked a classic double with cot for baby. Only had twin room available with no bed for baby, and 2 single beds for me and my wife this was not the room we booked. Reception was very apologetic but there was nothing they could do. We had no choice but to accept as it was 10pm and no alternative. Hotel itself is very nice and breakfast was pleasant. Staff very polite. Just over shadowed by the room situation on this occasion. Stayed here before and will likely stay again.

Not stayed here before but daughter has. Will stay again but look out for special offers. Swimming pool and gardens excellent. Major drawback was continuous piano music on a loop that we could hear in our bedroom and in palm restaurant. Nearby garden centre excellent. Dogs welcome and it was quiet at night

Sí en alguna ocasión visitas el País de Gales y por algún motivo vas a Wrexham; uno de los mejores Hoteles que podrás encontrar es quizás el Rossett Hall. El personal es maravilloso, muy cordial y siempre atento a tus necesidades. Cuentan con un restaurante adjunto que seguro te va a gustar. Recomiendo al 100% que hagas tu reserva incluyendo el servicio de Desayuno, pues es maravilloso! En cuanto a su ubicación es primordial que tomes taxi desde la estación central e buses, pues, aunque pudes tomar un bus para llegar allí, el recorrido es muy largo ya que el bus hace demasiadas paradas. Sin duda alguna, sí eres un viajero que aprecia el silencio y la tranquilidad, este hotel sin duda es para ti!

The hotel is in an amazing location and the staff were excellent. But, when I booked the room it had a picture of a small double bed. When I arrived, it turned out to be a tiny single bedroom with a single bed in it. The windows didn't open at all, and the bed was way too soft. I didn't sleep at all. I did tell the receptionist at 4.30am, and again at breakfast time. They both apologised, but did nothing about it. I just feel that £102.00 is a lot to pay for no sleep.

We have had a lovely stay, and it would only take a few tweaks to make this hotel better. Good: *It's in the perfect location, we took an uber into the centre of Chester for less than £5. *Breakfast was relaxed with a great selection as a buffet service. *Spacious room with all the amenities you need. *Plenty of free parking. *Beautiful grounds and really quiet at night. *Great value for money Needs Improving: *Cleaning standard is average, black mold around the taps in the bathroom that could be easily resolved. *Bathroom floor was desperate for a good mop *Bed wasn't the comfiest as 2 twins fastened together leaving a gap in the middle. *Staffing levels affecting customer service levels, we decided to order room service, took an age to answer the phone and then said could be collected from reception, kind of goes against the point of room service, so we left it, not great for the hotels add on sales if that happens everytime. *No enough bar staff, we ordered food but it was cold and one meal was not what we ordered but too hungry to wait for it to be replaced, apparently fish finger sandwich is identical to fish and chips anyway according to the waitress! Like I said it won't take much for this hotel to raise it's customer service standards to an excellent level, more staff will fix most of the issues, despite everything mentioned we would probably stay again.