Cari Hotel Indah di Chatan

"The hotel is wonderful with helpful and polite staff. The lobby is stocked with disposable combs, razors, creams, toothbrushes, etc., and there's also free ice cream and juices after 2 p.m. We had a stunning view of the beach from the balcony and a clean room. Breakfast was buffet-style, with plenty of fish, Blue Seal ice cream, and much more, we loved it all. We'd love to come back again."

"房間乾淨 寬敞有 煮食爐 雪櫃洗衣機 碗碟要500yen租 房間如果 多一張凳坐下便好 不過 check in 非常混亂 因為事先沒有收到電郵 平台亦冇教要配合點做 因為冇counter 好彩有 職員喺裏面幫手 cp值都算高"

"The reason to go to this hotel is because it is extremely convenient and has a great view. We came here last year, but it was cheaper last year. We were surprised to learn that the car parking is now something you have to pay, which wasn't the case last year. Seems like a very cheap decision on their part considering the hotel is already pretty expensive. Also be prepared, the room will not be the newest or cleanest. It had a bit of mold on the wall around the AC unit, and the walls needed to be repainted and fixed on some parts."

"Solo trip but the staff and the public place is super nice highly recommended ppl here and u can also get a free ice cream each day"

"Room is new clean and spacious. Have laundry room where u can do your laundry. Service is superb. Walking distance to american village. Breakfast spread is good but does not change much between the days."

"Had a great time when I stayed here. Hotel included a lot of amenities (including personal washer and dryer). Also, the location was walking distance from the American Village and other convenient spots (Family Mart, McDonald's, etc.). I would rebook this place if I stayed at Chatan again."

"The room was nice and the service was great. The ocean view was beautiful, but unfortunately my room was on a lower floor so the view wasn’t as perfect as I hoped. The beach is just a 2-minute walk from the hotel, which was really convenient. This photo was taken from the beach right in front of the hotel"

"This is a great option if you want to stay right in the heart of American Village. The hotel is brand new, which really shows in the condition of the rooms and facilities. The amenities were excellent - having a washer/dryer with 2 complimentary detergent packets daily was incredibly convenient, especially for a longer stay. The in-room fridge and microwave also made it easy to prepare simple meals instead of eating out all the time. The room itself felt more like an apartment, with a spacious living area, a balcony, and an amazing view overlooking American Village. Location-wise, it’s perfect if your main focus is exploring American Village. However, beyond that, the area gets pretty quiet late at night once most of the village closes. In hindsight, I probably would have stayed further north as a base for visiting Okinawa’s northern attractions. Unfortunately, the service experience was disappointing, especially after hours. During check-in, security refused to let me temporarily park in the open spaces while unloading luggage, claiming it would encourage everyone else to demand parking there. Considering the inconvenience of retrieving the car from the automated lift parking just to unload bags, the response felt unreasonable, so I ended up parking curbside instead. Things got worse later that night when I accidentally left my key card in the room. I buzzed reception for assistance, but the staff member simply kept gesturing for me to tap my card to enter and refused to come help open the door despite me clearly explaining the situation. There was also no security staff present at the parking area to operate the automated parking lift when I returned, so I parked in the surface lot instead - only to be scolded by security the next morning during check-out. Overall, the hotel itself and the facilities are excellent, but the inconsistent and unhelpful service significantly affected the experience."