Cari Hotel Indah di Ito

"A very beautiful Onsen hotel with choices of outdoor and indoor Onsen. As hotel guests, we have access to the Akawaza Day Spa in the adjoining building. Further, they grant hotel guests free access to 3 different facilities nearby. They are Pleasure Arena which is great for children with trampolines and the likes. Graz Earth Field where there is a hot spring facility, great food and free drinks and you can relax in the GRAX lounge to play darts, billiards, air hockey and table tennis.  The owner of these facilities are very receptive to comments and feedbacks. I supposed because this facility was just opened end April 2026 and teething problems are bound to crop up as with anything new. Highly recommended to stay as friends, couples or families."

"Great view from hotel. Complementary wine is great. Only shortfall is distance from Jogasaki Kaigan station - quite a climb to reach the hotel. The Japanese dinner and buffet breakfast are fantastic."

"Location was convenient, very near the train/bus station. Concierge staff was able to converse in basic english which made it way easier for us and they were all very nice. The room was so spacious and the view from our room was amazing!!! It was actually peaceful to just sit and stare out of the window. The toilet was spacious enough too. We did not use the onsens avail in the hotel but they also had a family onsen room that was free for use for anyone as long as its available and it works just like a private onsen, but free! I absolutely loved our room and would definitely recommend & also hope to return someday 💕"

"I originally planned to leave a 5-star review because the hotel itself has a very nice, cozy atmosphere. However, I ended up extremely disappointed due to something being stolen during housekeeping service. I travel frequently and stay in hotels often, so I’m usually very careful. This time, I didn’t bring many valuables with me, so I didn’t lock my suitcase when I went out. I had bought a few items from a drugstore and left them in the room. When I came back, one of the three packages was missing. I assume they didn’t take everything to avoid suspicion. I’m usually very cautious about housekeeping and potential loss of belongings, which is why I selected the “do not disturb / no cleaning” option. However, this hotel requires daily cleaning of the in-room hot spring bath. Since I booked a top-floor room with a private onsen, the front desk informed me that staff would still enter the room to clean it. I never expected that even opened, low-value cosmetics would be taken. The missing items were worth over $60. While it’s not a huge amount, it still feels very upsetting. The hotel itself is fine, but please be very careful with your belongings if you stay here. If you leave the room, make sure to take your valuables with you. The safe in the room is extremely small and cannot hold much. Overall, this experience was very disappointing."

"🚄交通：我是從京都乘坐新幹線，提前一天在京都站1層的人工櫃檯購票。告訴工作人員想要買大概幾點的票就可以。京都去伊東需要先到熱海換乘，再去伊東，所以車票是兩張。我買的是指定席位，否則可能全程站着哦❗️換乘是需要乘坐電梯，找不到的時候把票給工作人員看一下就可以。 🏨出了伊東站🚖打車到達酒店，給司機看下酒店日文名字就可以 ‼️划重點，一定記得保存打車小票🧾酒店前台會給報銷打車費噢💵 🏨酒店入住的全是日本人，感覺是很受本地人歡迎的酒店。不過會有專門講英文的工作人員👩💼 進門先問喝點什麼，從酒到軟飲都可以選擇，而且都是🆓 可以說進門幾乎不會再花什麼額外費用，酒店費用包括兩個人的兩頓晚餐和兩頓早餐，免費的酒水種類繁多。餐食也類似於懷石料理，精緻小份，不用擔心有負擔。♨️房間內有可以看到海景的私湯，酒店9層還有公共的湯泉。 伊東人真的很少，晚上的馬路幾乎看不到什麼人，因為沿海所以吃海鮮和潛水🤿都非常不錯！夜晚聽着海浪聲入睡，所有的煩惱都被海風吹散，衹能說是非常治癒了💆🏻♀️"

"It’s a traditional style onsen hotel, the decoration is a bit too old compared to the photos of the official website though I think it has been renovated. The onsen was okay and didn’t look clean because of the old renovation. The toilet inside the room had a bad smell."

"The hotel is located close to the Ito downtown, we were driving so it wasn't an issue. There are plenty of parking at the hotel. The ryokan is well maintained, it doesn't feel old, the onsen are properly modernized and clean. The room is HUGE which, with many functional areas, it was very pleasant room. There is also a private onsen as well for family or couples for a small fee. The private onsen has a good traditional style to it and it was open-air . There are also a chair for old people and toys for kids, so it's well thought out. Many people seems to like to have their dinner at the private eating room on first floor, so we did the same. They had one service person per 2-3 rooms maybe so we were well serviced, and the guy was very nice. I remember meeting him for dinner, and he realized we can only speak English, so the next morning when we met him again for breakfast, it looks like he made note in his notebook so he can properly introduce the dishes to us in English. I could feel the dedication so thank you to the man."

"Nice small Onsen Hotel in a calm city. A good choice if you want to get a feeling of traditional japanse stay. Staff speaks little English but everything was well organised so not an issue at all. Would recommend to at less book once the dinner option in hotel even that the city has surprisingly many restaurants options. 10 minutes walk from station. The hotel is at a quite street but isloation of rooms is average as you can hear your neighbours. Nice Onsen especially on 4 floor. Overall a good choice with the nice staff"