Penginapan Echarm di Shanghai

Location is near Tilanqiao metro (Line 12 Exit 1). No food options near the hotel, the nearest would be the Raffles City North Bund mall. The suite room is a good size. Room is comfortable with a separate living room and bedroom. Bed is firm, the way I like it. They offer firm and soft pillows and I found the perfect height in stacking the 2 firm pillows. Shower area is a little small but water pressure is decent, though it tends to overflow a little at times. All basic toiletries are provided. There's no mini fridge in the room but staff is helpful in storing things for me in their small fridge when necessary. I like that the room flooring is non-carpeted, the bathroom is a little small with a lack of hooks but not an issue since I'm alone. Love the open wardrobe. The laundry room has 3 washers and 2 dryers, as well as a standing steam iron. Works perfectly, taking an hour for wash, 1.5 hrs for drying. They do have a robot sending parcels / deliveries to the room but no smart tech in the room itself. The lobby and occasionally room smells a little of cigarettes though the hotel is supposed to be non-smoking. Staff are friendly and helpful, they are also very responsive on the app and addresses requests quickly.

Very nice hotel and very quiet. You can also get breakfast here , which they didn’t tell me at checkin. This smaller hotel is 1 of 4 in the same expo complex. Be careful you are going to the correct E-Charm hotel, as there are lots of them in Shanghai. Get the address correct for DiDi drivers.

The room is quite spacious and clean. Amenities provided by the hotel is in good quality. The bed and pillow are comfortable. Overall very good stay for my 3 nights stay in Shanghai

酒店新裝修，設施都不錯。服務方面多少有些還在調試的感覺，但可以看出工作人員都很在乎客户的感受和評價。 好評給到前台的一位小姐姐，非常耐心地詢問我對房間的看法，哪裡滿意，哪裡需要加強。 負責房間衞生的小姐姐也特別真誠，特別熱心為客户服務。 前台的兩位男員工的溝通技巧還可以培訓增強一下。 樓上的走廊是厚地毯，有大行李箱的朋友可以考慮要求靠近電梯的房間。