Penginapan Pullman di Shanghai

I’m impressed by the service level of the front desk QiQi and Kenny, and concierge, David and Louis. They are very professional, attentive to my needs and always smiling. It’s my pleasure to stay here at Pullman Shanghai Xuhui and I have booked twice and came back to stay here for the rest of my trip. They are an assets to your company, and thank you for having such great staff!! I will recommend my friends and family to stay at Pullman Shanghai Xuhui! 😊

So close to perfection.... So close. I have been putting off staying at this hotel for years, and that is a regret. This hotel is amazing. Location, Great. Staff, friendly. Beds, comfortable. 24 hour room service, fantastic. Bidet toilet seat, amazing. For the price, this hotel is a steal. Better service and better rooms than hotels that are double the price. My biggest problem. The bathtub is too small. It looks big, but for a 190cm guy, it's just way way too small. Looks big in pictures... Not in reality. They probably have bigger tubs in different rooms (maybe executive or suites). I will contact them before booking again to make sure tub is big. The pool is great. The Sauna and steam room in the changing rooms are great. I do wish there was a jacuzzi or some hot pool... Either in the gendered changing rooms or by the pool. Recommendations: the bathrobes are small, get some plus sized ones. More coffee in the room, 2 pods aren't enough. More water in rooms, 4 small bottles aren't enough. Allow cooling during winter, I know it's not easy, but many expats don't want 25° rooms. Finally... For room service. EGGS BENEDICT!!!! You already have a good room service breakfast menu... But you need eggs Benedict. I judge hotels room service based on club sandwiches. This club sandwich was mid tier. Not bad, not fantastic. Granted I ordered the late night club sandwich. Maybe there is a difference. But this is the same with all of the other room service food I ordered. Good. Just a few steps away from great. But super happy there is a 24hr menu! Next time I stay I will experiment with regular hours food vs late night. In all. This hotel is amazing! Definitely will stay again. Just hopefully I can get a bigger bathtub next time.

Plus: location is opposite Shanghai railway station, less than 100m from exit 5 stair. Staff at reception is welcoming. Comfy bed, two pillows and a shorten bolster. Curtain can be remotely controlled. Good variety of breakfast items. Many different types of equipment in the gym (almost full set). About 20m swimming pool Minus: No bidet (thought a 5 Stars hotel would have this since it is very common). There is only 1 international channel-CNN, the rest is Chinese. The staff working at the Concierge doesn't give a welcoming aura

Location was excellent. Nice environment. Just beside roll of shops & restaurants. Especially thanks to hotel front office Mr. 小李 and Ms. Lily for helping us with the delivery couriers.