Penginapan Pullman di Shanghai

The room is clean and staff is very nice. They are willing to help us. The location is good as well, it’s right next to the metro and in front of Shanghai Railway Station which is good if you gonna travel to other city as well. This is our third time coming to stay at this hotel already so definitely give 10/10.

I recently stayed at Pullman Shanghai Central and had a truly wonderful experience from start to finish. The reception team stood out right from check-in — everyone was warm, attentive, and professional, making the whole process smooth and welcoming. To my delight, I was even offered a complimentary room upgrade, which was such a lovely surprise and made my stay extra special. The room itself was fantastic — spacious, beautifully designed, and very comfortable, with everything kept spotlessly clean and well-maintained. The location is absolutely ideal too: it’s incredibly convenient, with plenty of great restaurants and shopping malls just a short walk away, making it easy to explore and get around the city. Overall it was a fantastic stay that exceeded expectations. Great service, comfortable accommodation, and an unbeatable location — I would definitely stay here again and highly recommend it to anyone visiting Shanghai!

Location was excellent. Nice environment. Just beside roll of shops & restaurants. Especially thanks to hotel front office Mr. 小李 and Ms. Lily for helping us with the delivery couriers.

Not the best place to stay. Me and my friend travel a lot and visit more than 50 hotels every year. Based on my experience I wouldn’t say it’sworth its money. We stayed at another Pullman hotel before and it was incredible but this one is one of their worst hotels. Definitely not the same level as in other countries. No English speaking staff at the hotel. Web we checked in and got our room we saw it’s was dirty with cigarette ashes next to the window. We had to ask them to clean our room again. Next morning we tried to order breakfast and it took us more than 1 hour to just order and then to wait and realise they didn’t understand what we wanted to order and mixed everything up and even added meat to our dishes where it shouldn’t be and we don’t eat meat. They tried to solve the issue several times but somehow every time they brought our food it was wrong. The whole experience was very stressful. Thanks trip for trying to solve this. Although the hotel couldn’t help, trip offered some refund for this inconvenience. The hotel said they have a gift for us when we come back to collect our suitcases. Funny to find out the gift they offered for this whole inconvenience is a bottle of sparkling water. The location is not the best too, there are so many options of Chinese hotels that can offer much more for less so don’t make your choice only because it’s Pullman as we did.