Hotel di Shildon

the service was great and it was clean, and very much nearer from the station

More like a club 18-30 experience. The hotel was fantastic, food excellent and staff went way, way beyond. However, the main function of a hotel is to have somewhere to sleep. The hotel had two weddings on the night of my stay and between 12:45 and 14:30 I was unable to sleep for the screaming, laughing, partying that was going on throughout the corridors. I never heard any staff trying to resolve the situation, just plenty of noise. I had to pay £20 surcharge for my dogs to stay and they were not allowed In the restaurant - which is very reasonable, but have to say that they were better behaved that the other animals who were not required to pay any surcharge or not required to follow any basic behavioural rules. On checkout, I was not even asked if I had a pleasant stay. I assume the staff did not want confirmation of their mismanagement. If this is the sort of establishment used but Trip.com, then I can only say first impressions go a long way and I will stick to other hotel brokers in future.

Was not my first choice but booked this hotel for my graduation at Durham University since all other hotels are fully booked. The hotel is relatively old but clean and has all the amenities needed (including an iron and the ironing board). Nice and friendly staff at the reception, who kindly assisted with the printing of some documents. Good location because it is within walking distance from the Durham Cathedral and the campus

When I booked the Royal County Durham. It clearly showed a photo of a swimming pool and spa. So you can imagine my reaction when I was informed there's been no pool for quite a long time . When I feel I've been feel missold this hotel, at the end of the day false selling.

The Queens Head is a lovely little BnB/Pub my partner and I both slept incredibly well, the room was spotless and the facilities were well maintained. The pub it’s self was lively with a friendly atmosphere, incredibly attentive staff and the breakfast was to die for. I could not recommend the eggs Benedict more. I would 100% stay here again and recommend it to my friends.

A lovely hotel with historic interior close to the centre of beautiful Durham, we will be back and would recommend

Offering 12th Century character and 21st Century convenience in Darlington, Best Western Walworth Castle Hotel is set in 18 acres of lawns and woodlands... just three miles from the A1(M). This really is the ideal venue to get away and relax. Whether you are on the lookout for luxury or simply seeking style! Local attractions are easy to get to, and we do our utmost to make attendees of conferences or team building events feel at home here. With a unique blend of flavors and features, we have an award winning restaurant that complements the tastefully designed bedrooms - including a feature four poster suite! Our secluded, grand property is extremely popular for wedding receptions, and we can make your special day more memorable by the minute with exceptional service from the moment you arrive And of course, the pictures will be perfect! Enjoy your stay.

One of the friendliness hotel inns ever ! we stay often at this hotel as my husbands family live close by. The staff here can’t do enough for you and it’s nice to be recognised each visit gives it a personal touch nothing is to much trouble such a warm abs friendly atmosphere every time we go .Hotel is kept immaculate shops close by on site to a perfect location ! Food is always delicious Thanks again for a lovely stay xx

Had a lovely night very clean staff helpful

Booked this as an overnight stop on our way to Oban. Firstly ignore some of the poor reviews .The place is old but is full of history.Our room was comfortable warm with plenty of hot water.Tea facilities in the room were good with a great selection of teas and coffees.we ate in the bar food and beer were very good but a bit pricey.The breakfast in the morning was great a good selection and very good quality served with a smile.will be back again as we use the A66 regularly