Hotel berhampiran marimex ltd, Sofia

Adrien was very helpful for dinner and at the bar. It is a shame to report that at the bar, on another quiet day, a young lady was too busy giggling with another lady staff & could not be bothered to help me & lied about not speaking English & pointed to the reception when I knew what I needed was at the bar. Very bad attitude!! I found this out as I reported this to the very helpful receptionist who helped me a few times. - Another tip: 2 French couples stayed there & were appalled with the room cleaning service. Maybe French quick translation for the hotel amenities could be useful?? On a happier note, you have a great choice for your breakfast buffets. This was matched with very efficient, helpful lovely smiling waitresses Maria & Evelyn, who I came across before starting my day.

the room was satisfactory at a whole, esp with the little balcony attached for a small laundry zone, electric water kettle for making hot tea, a small refrigerator for use, a big plastic bucket in bathroom and hair dryer provided. The lightings are bright enough. TV also offered a few channels. if a microwave or a small oven could be provided by the hotel for customers reheating their takeaway food or bread, alongside with a mini size folderable tea table, they would definitely earn an extra score by all customers.

Великолепный отель. Хорошие завтраки. Персонал очень вежливый! Спасибо ребятам за прием! Чистые номера, персонал очень следит за этим. Номера уютные и приятные, приятно расслабиться после командировки. Расположение отеля великолепное - самое сердце столицы! Это лучший отель в Софии. Если в Софию - только сюда!

We had an amazing stay at this hotel. First, it’s totally new so everything is perfect and clean. Then, the rooms are really big, for the second night we got studio, and it’s like an apartment with bedroom and living room and a big couch. So you feel really relaxed and it’s nice spending time there. Also, the hotel probably has a great cook because the breakfast was outstanding - not a big choice but everything is extremely tasty. Also try fish soup for dinner, we loved it so much that we ended up coming back for it the second day. There are just two downsides (for me, you might not care) - the hotel has a cute patio where you can sit and have coffee, but the problem is, the patio is projected the way that makes voices really loud, and all windows overlook the patio - it makes it impossible to sleep when someone is talking there, and someone is talking there almost all the time. This made me wake up at 7 and go out at 12 at night asking people to be quieter. But if you are fine closing the windows that solves the problem (we just don’t like conditioners and sleep with open windows). And also the mattresses are very hard, but that’s a matter of taste. Other than that, amazing place. Not exactly in the center but it’s about 15-20 minutes walking, and in June the street was full of linden trees with amazing smell.

Really great little place - clean, modern, central, nice staff, free tea / coffee and snacks - a really great choice for basing yourself in Sofia for a few days. There is a bakery a couple of doors down and a convenience store across the road. Serdika Metro is about 15 min stroll away.

Sveta Sofia is a traditional hotel in a quiet pedestrianised street in the city centre. All staff are very friendly, courteous and helpful. The receptionists speak excellent English. Rooms are big and include a settee and coffee table as well as fridge and coffee making facilities. There is constant hot water and great water pressure. The hotel is very clean,including the breakfast room. Rooms are cleaned every day, towels and sheets are spotless. Its true there is no bar or outside space but it is so near lovely roadside cafes you really dont miss out. The breakfast is varied and plenty of it - self service but you can get an espresso made by the restaurant manager. Because the hotel is in a pedestrionised street, there is zero traffic noise. In fact there is very little noise as the bars are not in this street. It also feels safe here which I think is important. I highly recommend Sveta Sofia if you are thinking about visiting this lovely city.

Everything was great, thanks

I'll start with the positive points first: - I'll start with the positive points first - The minibar and the drinks at the bar are cheap Now the negative points they are effecting mostly the rooms: - The carpet is dirty and the rooms stink. Most probably they never changed the carpet since the hotel was build - The air conditioning was installed later. The hose to dispose the water from the air conditioner goes through a hose into the bathroom and ends above the bathroom floor. this means that the bathroom is always flooded when the air conditioning is on. this is definitely not acceptable. - The room cannot be darkened because the fabric of the curtains is very very thin and translucent. As soon as the sun rises it is not possible to sleep. In my case it was around 05:30AM when the sun came up. This point bothered me the most because I didn't get enough sleep on my business trip. I have visited the hotel Hemus regularly since 2017 when I have not been able to get a room elsewhere. in 2019 they had done major renovations, but I still don't understand what exactly was improved. the points just mentioned above have not been resolved. only the tv was exchanged for a flat screen and the bracket for the old tube tv was removed. Maybe this was the reason of renovation. I hope that someone from the hotel will read this as a general overhaul is urgently needed. Especially with the carpet and the curtains. There's no point in choosing a hotel to relax after a long meeting day and can't even sleep because of the windows that can't be darkened or the smell of the carpet that has never been replaced.

The hotel is good, the Staff is friendly and helpful. The rooms are clean, and the breakfast is good. Overall it is a good hotel but... On the first night, I noticed that the shower soap Bottle was empty - I told the staff and they said they would fill it up. On the second night when I took a shower, it was still empty... this is something they should check every day when they clean the room. Also, there are renovations in the hotel so they provide the guests with earplugs. However, the earplugs I had in my room were opened and used... Again something that they should have checked before I checked in. It's too bad that hotel chains like Hilton miss these small things.