Cari Hotel 5-Star di Florence

Welcoming and serving I count not discrimination it was amazing beautiful wonderful and more location was close to every shopping restaurant I really enjoyed staying with St. Regis Florence.

The La Gemma is a wonderful place to stay in Florence. Staff was very helpful & gave us a nice upgrade when we checked in for our second stay there. They also put a bottle of chilled champagne in our room to celebrate my birthday. Also enjoyed the lovely spa & rooftop outdoor lounge area with amazing views of the city. Will definitely stay there again.

An excellent 5 star in a fabulous locatio. Service is warm and professional and the room was exceptionally well appointed. Breakfast room with excellent service and a very good choice.

This is the best hotel we stayed in Italy, with amazing attention to details, including room facilities where you will be amazed by the set up of the bathtub, the concierge, Cosmo, who can book you any restaurant in the city and grant you VIP treatment in The Mall Firenza, the doorman’s hospitality is also amazing, plus it is in the center of of city where all the hot spots are in walking distance. We will definitely come back!

Nice location good service, i’ve been there for my honeymoon was a wonderful experience.

Perfect location, 10 mins walk from the train station, the hotel is in an upscale area and everything is within walkable distance! Fully air conditioned, spacious and clean room, friendly staff! It was a pleasant stay, will definitely stay there again!

very good location basically close to all attractions in florence. extremely friendly and hospitable staffs. room was also very clean and decent.

四季的整體肯定是高評價。今天我想點評一點特色的部分。第一，這裡是一家老酒店，用了不少很鮮艷的綠色、藍色做裝飾，很有品味；第二，酒店一層設定了兩家極高品質的衣服店，其中一家是LORO PIANA的提供商，頂！第三，酒店的前台服務特別突出的活躍，服務優於客房。第四，酒店裡的米其林餐廳相當有活力，據經理介紹，每月換一套新的菜單。有些菜很值得細品。第五，給房間送了小小瓶玉米🌽自己當場製作爆米花，絕對的驚喜和温暖。

The hotel design is very traditional and beautiful. Room is very clean and very comfortable with design ! Breakfast was superb in terms of Europe standard. Staffs are super friendly and helpful during the stay and we hope we will stay at this hotel soon.

I booked total 14 days for a same room, I just request make up room services 2 times only, that why my room face tissue and toilet tissue use finished, so I ask for more 2 boxes face tissue and 2 rolls toilet tissue, but a male room service staff don’t give and say need exchange one box face tissues for one roll toilet tissue and then I walk in complain this case with reception female staff, finally she give me back 2 rolls toilet tissue, but her attitude so bad sit say me wrong use words describe toilet tissue only, may I ask all room customer if case like this make sense or not? Original I gave them full mark comment for this hotel, now I trade back my original comment and give them lower mark comment first until after 2 days when I leave this hotel and they do back good attitude and improve for their service and then I will give back them good comments! I am very easy handle person just say actually things only!