Cari Hotel 5-Star di Florence

Welcoming and serving I count not discrimination it was amazing beautiful wonderful and more location was close to every shopping restaurant I really enjoyed staying with St. Regis Florence.

Best thing about this hotel is centrally located. 3 mins walk to Duomo and other places in no more than 10 minutes. The room was a bit small than I expected. Interior decoration is classy with all high quality luxury materials. Breakfast was quality but not a buffet. Bed was great. Staffs are helpful.

There are cockroaches in the room, the bathroom exhaust fan doesn’t work at all, and we informed the staff on the first day, but they still ignored it. Breakfast is always just two types of vegetables, monotonous, and with a very low cost-to-value ratio compared to the price. The toilet paper often doesn’t flush properly. It’s a hollow hotel that’s all show, pretending to be luxurious.

Our stay in Florence became a truly unforgettable and very special experience, all thanks to this wonderful hotel and exceptional staff. The excellent room, outstanding service, and above all, the warm hospitality you showed in celebrating our family’s special occasion were beyond anything we have ever experienced at any hotel.

Nice location, friendly stuff & helpful, they spent more than half hour exploring the area around and even arranging table for us in a good restaurant nearby the hotel  Loved the room lights behind the bed

The hotel is located in the heart of city. The decoration is stylish. Cleanliness and service are top notch. Highly recommend!

very good location basically close to all attractions in florence. extremely friendly and hospitable staffs. room was also very clean and decent.

四季的整體肯定是高評價。今天我想點評一點特色的部分。第一，這裡是一家老酒店，用了不少很鮮艷的綠色、藍色做裝飾，很有品味；第二，酒店一層設定了兩家極高品質的衣服店，其中一家是LORO PIANA的提供商，頂！第三，酒店的前台服務特別突出的活躍，服務優於客房。第四，酒店裡的米其林餐廳相當有活力，據經理介紹，每月換一套新的菜單。有些菜很值得細品。第五，給房間送了小小瓶玉米🌽自己當場製作爆米花，絕對的驚喜和温暖。

The hotel design is very traditional and beautiful. Room is very clean and very comfortable with design ! Breakfast was superb in terms of Europe standard. Staffs are super friendly and helpful during the stay and we hope we will stay at this hotel soon.

I booked total 14 days for a same room, I just request make up room services 2 times only, that why my room face tissue and toilet tissue use finished, so I ask for more 2 boxes face tissue and 2 rolls toilet tissue, but a male room service staff don’t give and say need exchange one box face tissues for one roll toilet tissue and then I walk in complain this case with reception female staff, finally she give me back 2 rolls toilet tissue, but her attitude so bad sit say me wrong use words describe toilet tissue only, may I ask all room customer if case like this make sense or not? Original I gave them full mark comment for this hotel, now I trade back my original comment and give them lower mark comment first until after 2 days when I leave this hotel and they do back good attitude and improve for their service and then I will give back them good comments! I am very easy handle person just say actually things only!