Cari Hotel 3-Star di Florence

酒店地點很好，離所有景點都能步行而至。但在限行區內。拉行李的路都是石頭路。套房很大。酒店早餐也很豐盛精緻，品種足夠齊全。會推薦朋友。

The room was very clean and everything was perfectly set up. I was arrived the property at midnight and even midnight they sorted out my entrance code problem which was life saver. Thank you whoever was otherside the phone helping me get into property. Staff was very friendly, location is great but not very close to city centre so there is bus and metro options. Walking distance from Hotel to City centre around 15-20 min.

Lovely property within walking distance of Firenze Santa Maria Novella Station, making it very convenient for travelers. We had requested a room on a higher floor, and the hotel kindly accommodated our request. The staff were extremely courteous and helpful throughout our stay. A special mention to Irene, Sara and Andrea at reception, who were warm, welcoming, and always ready to assist us. Also, heartfelt thanks to Patricia from the breakfast team, whose kindness and hospitality made our mornings even more pleasant. The breakfast spread was excellent, but the real highlight was the breakfast area itself—absolutely stunning. Words cannot fully describe how beautiful and charming that space is. Our room also had access to a lovely shared balcony overlooking the charming courtyard where breakfast is served, which added to the overall experience. On our last day, we had to leave early at 6:30 AM. The staff thoughtfully packed breakfast for us in advance and had it ready before our departure. Patricia also informed us that she would be available from 6:00 AM in case we needed anything, which we truly appreciated. We had a wonderful 4-night stay and would definitely recommend this property to anyone visiting Florence.

We had a very good stay, the room was spacious and very comfortable. The only thing is that it’s not specify on trip.com that the room in not directly a part of the hotel but a room in a building at 4 minutes. The address for the checking is Via delle Ruote, 52, 50129 Firenze FI, Italy (Hotel royal). We could still enjoy all the services as breakfast, pool and luggage storage. I recommend

Highly recommend this hotel. Will stay again if we are in the area. Clean room, helpful staff, exceptional breakfast service. They even hold your bag on the checkout day if you have a few hours before you take your flight/train out the area.

Though it is a little bit old and antique if I can put it lime this, this hotel enjoys a very great location which you just need to walk about 5 minutes from SMN station. The street is full of great Asian food shops and just a couple minutes away from the famous central market. The service is good, and the breakfast is not abundant but is ok for a short stay. The washroom is old, and i cluldn't even be able to use the toilet, cause I need to pull the flush string quite a few times skillfully to make it work. The AC is really good, very useful esp in such a hot day.

Very comfortable stay, we spent there 4 days and were really pleased with service, location and cleanliness. The room was spacious and had nice atmosphere. The garden with balcony is just perfect evening tea. The location is great too, close by bus to all attractions and not noisy at the same time. There is a good supermarket near the hotel as well

I stayed with my aunt and my friend for 2 nights recently; we had 3 beds in the same room, 1 single and 1 double. The hotel had basic amenities - private bathroom which was a little small for me and a TV in the room. We didn't notice a kettle in the room but to be honest, we weren't really bothered since we had paid for the hotel breakfast. The breakfast had small selection of hot food: eggs and sausages were really good. The coffee machine wasn't working properly but the staff did everything they could to provide espressos for the guests. Speaking of the staff, they were so kind and amazing, The 1st staff we saw was kind enough to mark the local/popular attractions on the map and give us some guidance on what to do and where to go. They also gave us this incentive where we all got free breakfasts for the 2nd day after signing up to the hotel account (or something like that). The only major con about the stay was that our room was located right next to the elevator and it was noisy all morning and late at night so please if you can, ask for a faraway room!

I was there with my wife for 7 days-6 nights. The location is great, we used it as a base for our daily trips by car. The Apartment was ok, the water in the bathroom sink couldnt go throught fast, which was not that nice. The reception in the night shaft was very kind and friendly. The reception in the day shaft was very uncomfortable, he discussed every single word you said and never try to solve your problems in an easy way. As we checked in, the night shaft told us after we have asked that we could get 1 time free cleaning cause we are staying for 7 days. I told the day reception one day before, and the day after we called and asked when they are comming? The answers were like you are asking a politician why he lost in his elections. Welllll we dont knoww, maybe 10, maybe 3pm, we said sir we want to go out, we dont want to do that before we close our door and be sure that no body is comming. Again he started to philosophize every single explanation. Alot of other examples. In general, the employee can be a problem solver, or making it more complicated. Te kind thing was that i asked him to print me two papers, he did (after telling me to go to the website and search for their email during he has a business card in his hands). The breakfast for extra 12 euro per person was not good, unhealthy, and very very simple and cheap. Not even a fresh juice (juice machine full with sugar instead). First day not any kind of egg, we asked why, they said it is sunday we didnt get egg! Only mini croissants, mini butter, jam, toast, bread, little of salad leaves, if you dont catch the first dish of fresh tomato, you will not see it again. I would not pay more than 5 euro for this breakfast. The place itself was very calm, green, big, and beautiful. It is on the top of the mountain, you have a wonderful restaurant nearby, nice area to walk throught. Good connected to the highway (8-10 minutes to the highway). The gym was very old and neglected. The pool was closed as we we were there.

The staff were really friendly and helpful! I met the lady with beautiful grey hair who takes care of breakfast and cleaning during my stay. The big problem is she doesn’t understand English, I handed my phone for her to speak via Google translate. She didn’t say anything! A second later she started talking in Italian again. This happened a few times in 3 minutes of facing her. She denied talking on Google translate. So I gave up and walked away…she said “respecta”, I assumed it means “respect”. I kept showing her Google translate in Italian that “whatever you wanna say, you say here since I don’t understand Italian”. The guests should be informed/reminded of “quiet hours”. BUT it gets pretty noisy from the guests… when someone opens the doors, everyone hears it. I could hear my neighbours chatting, sneezing, coughing, and all that. My room is facing the backyard, last night some guests living downstairs were enjoying the backyard at 11 pm. it was loud! Shower was another problem, water didn’t seem to go down the drain properly. The bed was two twins joined together without any proper topper. Thus, the twin beds were moving away from one another at night if you sleep in the middle. This part is common sense, either the hotel puts topper or the guest sleep on one side of the bed. The WiFi was reliable. Breakfast was pretty basic. Make sure to bring good-quality earplugs with you…