Cari Hotel 3-Star di Florence

It's not far from the train station, and the location is good. The room was quite clean. There are no staff working here, so check-in is self-service. The signal reception is slow, the procedures are complicated, and it needs to be done online. Because a city fee was required for check-in, they sent me a link via email asking me to enter my personal information. I paid via PayPal using my credit card information. After the trip, I discovered that my credit card had been fraudulently used. This was the only time I used this credit card to pay by entering my information during the entire trip. While it's unclear how my information was leaked, or It may also be leaked through some free WiFi networks. I urge everyone to be careful when making payments. Use more secure payment methods.

We had a very good stay, the room was spacious and very comfortable. The only thing is that it’s not specify on trip.com that the room in not directly a part of the hotel but a room in a building at 4 minutes. The address for the checking is Via delle Ruote, 52, 50129 Firenze FI, Italy (Hotel royal). We could still enjoy all the services as breakfast, pool and luggage storage. I recommend

the hotel is rather old, you will have to carry your luggage up a flight of stairs before even reaching the hotel lobby. the check in process is slow as the counter guy will be busy talking away with his colleague and taking his time while doing your check in (it was the same for every guests) the shower head is very heavy and falls off easily and the towels were dirty. one good thing is that hotel slippers were provided but no new ones when they clean the room. also do note that they do not provide a “do not disturb” sign and will clean your room everyday, they will bang on your door to check if you are still in the room. i was assigned on the first floor and they start cleaning very early in the morning which is very noisy and disruptive, the cleaners will just be talking away. the room has very thin walls and i can literally hear water gushing whenever the person in the room beside flushes. it is also noisy due to the vehicles since it is near the main road.

Good location, very close to the train station & Centro storico. Room size was very good, with a BALCONY! Even though privacy may be a bit compromised but can’t have everything. It had very good natural lighting. The bathroom was also big, bigger than most bathroom in Italian hotels. I could dance & turn around in the shower stall. Check in required a bit of tech-savviness & naturally the internet. Unlocking gate & room required the use of an internet browser/done on a smart phone. There’re plenty of food options around, a bar/cafe/gelateria right down the building. Coffee machine & drinking water available for the taking. There’s a big shared fridge and an in-room fridge. Internet was fast. Plenty of charging ports/power outlets, conveniently placed (including bedside). Maybe one small suggestion: perhaps there’d be a desk. The TV didn’t work but I wouldn’t watch anything in Italian. I could YouTube with the fast internet. Good toiletries & drinking water provided & refreshed daily (some hotels don’t do this). Highly recommended.

On arrival it felt a bit dated. Furniture is vintage, but once you settle in it adds to the charm. Welcome was great and friendly. Breakfast was excellent. Room had a great balcony (4th floor). Bathroom very clean, but shower was small. TV was badly positioned and limited programs due to weak signal. No English news channel. Extremely convenient for station and city sites. I would stay there again.

Excellent customer service and ease of contact and access. Superb value for money and great size. Modern furnishings, comes with kitchen and iron and amazing toiletries. Ample cabinet and wardrobe space together with work table and another dining table. Nice private balcony too. Extra plus points for ability to store and retrieve luggage anytime you like in a secure passcode locked area with surveillance monitoring. Extremely convenient from airport and Rail station

I stayed with my aunt and my friend for 2 nights recently; we had 3 beds in the same room, 1 single and 1 double. The hotel had basic amenities - private bathroom which was a little small for me and a TV in the room. We didn't notice a kettle in the room but to be honest, we weren't really bothered since we had paid for the hotel breakfast. The breakfast had small selection of hot food: eggs and sausages were really good. The coffee machine wasn't working properly but the staff did everything they could to provide espressos for the guests. Speaking of the staff, they were so kind and amazing, The 1st staff we saw was kind enough to mark the local/popular attractions on the map and give us some guidance on what to do and where to go. They also gave us this incentive where we all got free breakfasts for the 2nd day after signing up to the hotel account (or something like that). The only major con about the stay was that our room was located right next to the elevator and it was noisy all morning and late at night so please if you can, ask for a faraway room!

I was there with my wife for 7 days-6 nights. The location is great, we used it as a base for our daily trips by car. The Apartment was ok, the water in the bathroom sink couldnt go throught fast, which was not that nice. The reception in the night shaft was very kind and friendly. The reception in the day shaft was very uncomfortable, he discussed every single word you said and never try to solve your problems in an easy way. As we checked in, the night shaft told us after we have asked that we could get 1 time free cleaning cause we are staying for 7 days. I told the day reception one day before, and the day after we called and asked when they are comming? The answers were like you are asking a politician why he lost in his elections. Welllll we dont knoww, maybe 10, maybe 3pm, we said sir we want to go out, we dont want to do that before we close our door and be sure that no body is comming. Again he started to philosophize every single explanation. Alot of other examples. In general, the employee can be a problem solver, or making it more complicated. Te kind thing was that i asked him to print me two papers, he did (after telling me to go to the website and search for their email during he has a business card in his hands). The breakfast for extra 12 euro per person was not good, unhealthy, and very very simple and cheap. Not even a fresh juice (juice machine full with sugar instead). First day not any kind of egg, we asked why, they said it is sunday we didnt get egg! Only mini croissants, mini butter, jam, toast, bread, little of salad leaves, if you dont catch the first dish of fresh tomato, you will not see it again. I would not pay more than 5 euro for this breakfast. The place itself was very calm, green, big, and beautiful. It is on the top of the mountain, you have a wonderful restaurant nearby, nice area to walk throught. Good connected to the highway (8-10 minutes to the highway). The gym was very old and neglected. The pool was closed as we we were there.

奧利維托宮酒店住宿心得 位於佛羅倫薩的奧利維托宮酒店（Palazzo Oliveto）以其精緻的設計與溫暖的服務，為我的旅程增添了無限美好回憶。酒店坐落於市中心，步行即可抵達聖母百花大教堂與烏菲茲美術館，地理位置極其便利。 進入酒店大堂，便能感受到濃厚的文藝復興氣息，復古的裝飾與現代化設施巧妙融合，展現了義大利式的優雅與品味。客房寬敞明亮，設計簡約卻不失質感，床鋪舒適，窗外即是一片典雅的佛羅倫薩街景，讓人彷彿置身於一幅古典畫作之中。 早餐豐富可口，包含多種當地風味的選擇，服務人員親切細心，讓人備感溫馨。無論是旅遊諮詢還是特殊需求，酒店員工都能迅速響應，提供周到的協助。 奧利維托宮酒店是感受佛羅倫薩魅力的絕佳之選，無論是探索歷史文化，還是享受靜謐時光，這裡都令人流連忘返。

Convinient location. Close to the station and tram stop to go to the airport.