Hotel Four Seasons di Suzhou

Arrived past 2pm the rooms were not ready. So we went for lunch at the hotel noddle place. After lunch, past 3 pm only one room was ready. The room I had was suppose to be non smoking but someone smoked in the room and it lingered in the bed; pillow etc. we couldn’t change it as hotel was fully booked. So I had to suck it up. Maybe the hotel should impose a cleaning and deodorizer fee as a penalty or as a deterrent for people who smoke in a non-smoking rooms. The room heating didn’t keep the room warm. The explanation was the insulation is poor and they gave me a portable heater. The other room had carpet ( mine has floor cold floorboards) and there were no cigarette stench and it was warm. So my advise is to get a room with carpet. Breakfast room was lovely, the breakfast was okay, however you won’t get any staff attention. The saving grace was the Panmen Garden which you should visit both day and night. It was great because it’s not busy as everyone else goes to the Humble administrator garden. So there are ample photo opportunities without swarms of tourist. However the promised Panmen scenic area tour with the hotel is no longer available. The hotel should not list it as an experience you can have when you book and room. Overall it’s a beautiful hotel with unique character due to it history and many dignitaries stay here. Being attached to Panmen garden was a plus. You will need to take a DiDi for Suzhou other attractions. Free Hanfu experience was good as my daughter got to utilized it. We also dined at the 4th floor Italian restaurant which serves very good Italian food. Hotel staff are helpful. Wi-Fi is non existent due to full capacity of the hotel and the bandwidth is just insufficient to support the load and it also depends where your room is situated.

設施：房間裏還是一如既往的温馨 衞生：衞生也是一級棒 環境：臨近聖誕節 聖誕氛圍很好 大堂的聖誕樹真的是很漂亮 服務：重點點名Andy 不僅入住辦理的很快 也很專業 還幫我升級了有按摩椅浴缸的房間 必須點名表揚 以下是酒店的圖片 大家可以參考 非常推薦

The orange hotel was really good and we enjoyed the variety at breakfast. Also nice to see some chocolate Cereal haha!! Location is decent and staff are helpful!

姐妹過來玩，離家不遠找了家酒店，雖然不是繁華地段，進酒店很是大氣，我們訂了個無窗的雅緻房，還以為不怎麼樣，沒想到一進房間很驚訝，沒想到房間空間很大，明亮寬敞舒適，衞生乾淨整潔，還有一間書房可以喝茶聊天打牌什麼的，真是太喜歡了💕

What’s good. Nice view by the window. We’re able to charge our ebikes. What’s bad. Food is not worth the price.

生活本該如此愜意[愉快] 最近蘇州難得放晴，喊上朋友從園區出發去西山呆了一天，沒想到網上隨手訂的民宿好美，很出片，~晚上可以看着投影，朋友一起**，包粽子，聽蘇州評彈，露營吃燒烤......好不愜意。整個節奏都慢下來了，也有了久違的好眠…… 總之建議大家有空可以西山遊玩，快節奏的工作 真的需要一個能讓人慢下來的地方充充電 江浙滬 的朋友們，週末閑暇時光可以沖，太湖邊超多很有氛圍感的酒店包括夕陽絕對不會讓你失望!

蘇州肥陳演唱會，給老公定的酒店，離奧體一點多公里，很方便，去金雞湖和東方之門很近，特別方便，酒店乾淨衞生，前台特別負責，老公手機有問題，從家裡直接寄了一個到酒店，前台服務人員幫忙收好，下次去蘇州看演唱會，還頂這家

The place was basic (as expected) but had everything I needed and the location was perfect. The room has a slight view of the canal, and you step out into the canal sidewalk from the front of the B&B. Perfect spot to explore the area for a couple days. Only difficulty I had was finding the place. The map took me to the side street, but the entrance is from the sidewalk along the canal. Standing in the street marked on the map and facing the canal the entrance is just to your left a bit.

Excellent. Location is good, breakfast is good and the people serving us are very polite and friendly. Toilet is clean and the hotel forbids smoking. But I caught one guy smoking at the lift once at level 5 😔. The street is busy and quite noisy. For light sleeper, I don't recommend this hotel but I will choose this hotel again even though I'm a light sleeper.