Hotel 4 bintang Teltow yang Popular

Pet- and tourist-unfriendly place. My latest experience very much resembled extortion. I was charged 100 euro for dog’s fur on the bedsheets and 150 euro for dog’s fur on the floor (the hotel representative had to put quite an effort into scraping some with her shoe) and an approx 0,5 mm brown-ish spot on the carpet which they claimed to be “blood” (considering that there was an approx 5 cm black stain on the carpet as of my checkin which hotel apparently didn’t see as something of an issue to me as a guest). I used to like this hotel (despite being placed on several occasions in rooms with obvious sewage issues), until I stayed there with my dog. I presented my dog at the reception at the checkin (that is the receptionist saw the dog). Paid 15 eur per day pet fee and proceeded to the room. No additional rules, policies or verbal requests were presented to me. My dog damaged a pouffe which I informed the hotel about at the checkout and happily paid whatever was asked of me (200 eur). In addition to that I was demanded to pay 100 eur for some fur on bedsheets and 150 eur for some fur on the floor as mentioned above. No oficial price list was presented. No explanation why 15 eur a day pet fee wasn’t covering washing blankets and vacuuming floor was provided, all my questions or logical arguments were ignored. The team of hotel representatives generously offered me a 50 eur discount on cleaning (which I didn’t ask for) only confirming that the amounts weren’t based on any actual price list, because if the hotel really suffered a loss of 250 eur why would they “gift” me 50 eur. I considered it to be an extortion and suggested to call the police. When I came back after 15 min the hotel still hadn’t called the police. As I had an urgent matter and had to leave, I paid the hotel whatever its staff demanded. I think what actually happened is the hotel staff had accidentally or recklessly placed us in a no-pet room (as there was a carpet, unlike in some other rooms. I was placed into that room after finding out the one I was initially given smelt of sewage - repeatedly happened before). And instead of charging their staff, they’ve charged me, so that they can do (if they actually do) for some deep cleaning after an animal to make it suitable again for people with allergies. Staff’s rudeness and ill attitude with me as a client weren’t in line with the hospitality filed’s even moderate standards. Most customers might find this hotel pleasant - which it is, until it is no longer.

Selbst das Komfortdoppelzimmer war sehr spartanisch eingerichtet und klein. Wohl fühlt man sich dort nicht. Sehr negativ war aufgrund der schwülwarmen Witterung die fehlende Klimaanlage in einem Zimmer im dritten Stock zur Südseite hin. An viel Schlaf war deshalb, trotz des freundlicherweise von der Rezeption bereitgestellten Ventilators, nicht zu denken. Da das Zimmer zur Südseite (nach hinten raus) gerichtet war, war es sehr ruhig, was leider nur ein schwacher Trost war. Auf das Frühstück wurde verzichtet, das Parken in der zentral gelegenen Tiefgarage kostete 10 Euro/Nacht.

With a stay at Hammers Landhotel Gmbh in Teltow, you'll be within a 15-minute drive of Babelsberg Film Park and Potsdam Harbour. This hotel is 9.6 mi (15.5 km) from Kurfürstendamm and 10.8 mi (17.4 km) from Zoo Berlin.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Featured amenities include complimentary wired internet access, a computer station, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 20 guestrooms.