Hotel berhampiran Stairway of Success, Tokyo

This review will be hard to write, it's a very nice hotel but I also find it hard to recommend to tourists. Room: The Tokyo Tower view room is very pretty at night. The bed is comfy. I don't like having the closet on the opposite end of the sleeping area though, I find that very inconvenient when packing/getting ready. And for a hotel that opened in 2016, that TV is tiny and needs to be larger. The Aesop products are nice, and come in big bottles with pumps (which I prefer over tiny bottles). They also have the coolest slippers! Service: Concierge helped me reserve dinner, and had confirmation letter ready at check-in. Check-in/out was fast and easy. They offer free HH in lounge, I was pleasantly surprised to find live performance! Food offering during HH is pretty basic, but that's ok because I'd rather be eating in the city anyways. Evening turndown service could be enhanced a bit, may need to borrow a page from your colleagues at Grand Hyatt ;) Location: This is the one thing that truly sucks about this place for tourists. Toranomon Hills is a very business-heavy area, a ghost town after 6 p.m. There's no department stores, no shopping, only two convenience stores nearby, barely any dining options after 9 p.m. To do anything you'll need to get on a subway/taxi from hotel. The walk to the subway station is frankly a little longer than I like, but it's indoor underground which is nice for cold and rainy days. Overall, I would recommend a stay here if you're on a work trip and your office is in the area. Or you just have to check this place off your bucket list because of its design or the room with Tokyo Tower view. As a typical tourist in Tokyo who values convenience and accessibility to restaurants and shopping, I probably won't be back. It's a shame because this place has so much potential if it was in a better area, but I guess you can't have it all!

The staff is very friendly and speaks good English. We checked in late midnight and they are very attentive to us. The coffee and drinks in lobby are free for guests and they even have mini complementary breakfast for us to enjoy. It’s near to the metro station and walking distances to the Tokyo tower. Definitely will stay again if travel back to Japan!

Terdapat tuala basah yang tersisa di almari. Semasa saya menelefon, saya dapat menukar bilik dengan segera walaupun sudah tengah malam. Saya rasa perkhidmatannya baik secara keseluruhan, tetapi mungkin ada perbezaan individu dalam kakitangan. (Seperti mana-mana hotel) Seperti yang dijangkakan, kakitangan di lounge akan menjawab pelbagai permintaan dengan senyuman. Saya sentiasa bersyukur.

We stayed at the hotel for four nights in late March. The location is peaceful and within walking distance of Ginza and Shimbashi. It's also convenient to take a few stops to Aqua City. There aren't many restaurants in this area, so it's advisable to do some shopping or grab a meal before heading back to the hotel. The room provided can accommodate more than 3-4 people, but there is an additional charge of 3000 yen per person if you originally booked for two. There is a separate toilet and bathroom, allowing for a more leisurely shower experience. One drawback of the room was the insufficient storage space for clothes, as there weren't enough cabinets or space for hanging. Additionally, the view from the lower floors overlooked the backyard of the building. Overall, I would recommend this hotel if you're seeking a quiet evening after exploring crowded areas.

The room was of decent size compared to smaller rooms I used to get in Shinjuku. It is has a convenience store just right at the hotel and around 15 miniutes walk from the nearest station. Enjoyed my stay overall.

We use this hotel regularly , always the standard is consistent and no complaint . Sometimes the price can be quite high though

Exceptional hotel, with exceptional service. The staff from concierge, to Saryoh club lounge, restaurants and the Spa were amazing. We stayed here for a 15 year anniversary and the staff ensured we celebrated and enjoyed all moments. Shout out to the Tepanyaki chef from Hokkaido who has been with The Capitol Tokyu for over 15 years, from preparing a remarkable and unforgettable meal. The hotel and its staff really make their residents feel extra special. Well done

My stay at Oakwood was excellent. The room is spacious - including the bathroom and with kitchen and washing machine facilities. The room was very clean, including all the kitchenware and bathroom. My stay was extremely comfortable. The location is very close to the Metro station, and a few min walk to the azabu juban area with lots of shops, supermarket and restaurants. I also have to commend that the staff and concierge at the hotel are extremely helpful and responsive, they helped with my various requests promptly. I stayed in 2 different rooms, one of the rooms had the view of Tokyo tower. I will definitely be back!

A real gorgeous hotel with the most spectacular view I have seen. You can lose yourself just looking at the passing ferries and skyline. Very beautiful lounge areas. Lobby a tad small. Reception is impersonal and brisk. But I received great service from the bellboy who can speak Indonesian! What amazing experience. Although there's station outside the hotel but the main subway lines we used often are 10mins walk. Midway there's a beautiful large public park with ducks ponds etc (pay small fee). Walk is a little tiring at end of shopping trips and winter cold though. Overall 9/10.

Within walking distance to Happo-en where I had to be for business. There is a bakery shop opposite the garden and their tarts are superb! Hotel shuttle takes takes to you to the nearest shopping mall with many options for shopping, eating and just walking around to explore.