Hotel berhampiran Crawford - Jones Memorial Park, Toronto

The staff are lovely at the hotel and extremely helpful. The room was clean and basic. It is right on a flight path, but the noise is not noticeable at night. Parking is covered so problematic if you drive a larger vehicle such as a pick-up truck. No other options nearby to park. The restaurant is good and their staff helpful but has limited choices. This makes it difficult for those who have food restrictions. The Internet is slow, and TV is a little baffling regarding figuring out channels but that could be me not figuring it out properly. It is a pleasant hotel with courteous staff. Very responsive to communications as well.

Trying my hand at international travel again, I decided to use this hotel as my staging ground. The front desk printed out my vaccination documents free or charge, and the room was large and very clean. The bar was packed with interesting people and service was good, but the burger was only mediocre. The shuttle was efficient. Good value overall!

Upon arrival was told our 2 bedroom suite was unavailable due to renovations but the front desk attendant was very accommodating and quickly got us into 2 separate rooms of equivalent bed space. Overall loved the cleanliness, and quiet of the building and halls itself. Next time we will look to stay definitely stay longer than 1 night- we will be back before summer is over! Thanks again to the wonderful staff here--you guys are all great.

I see there hasn't been any recent datapoint on TripAdvisor about this hotel so here's my take. The hotel looked and felt great - the remodelling (from a Super 8, mind you) was executed perfectly, everything was brought up to the Four Points standard, worked as intended, and looked fresh and neat. The team was also great and eager to help/chat whenever. I also loved the fresh fruits on offer at the front desk at breakfast time - which brings me to my biggest complaint about my stay - the fact that the restaurant was closed. This was not obviously available on the hotel's website, nor was there a warning during the booking process like there normally would be on Marriott's app. It hit me as a huge surprise and left me scrambling on the spot for alternative plans as I had a few breakfast meetings with guests planned during the week. I fully expected a Four Points to have an operating restaurant or a reasonable alternate, or bottom line let the guests know prior to arrival, instead of simply not trying, blaming covid, and insisting on “but sir you will get 500 points as your welcome gift”. I really hope the restaurant does open its door soon, but before that happens, I will not be coming back. btw I never received my “make a green choice” points either, even though I confirmed that they will get added at check-out =/

Stayed for one night before my flight. Good location, close to the airport and lots of restaurants within a reasonable walking distance. Rooms are well equipped, although the air conditioning was a disappointment. There is a control on the wall, which is misleading because the air conditioner is a separate unit. However, the air conditioner shuts off when the area near it reaches the temperature setting, while the room will be warmer. Setting the air conditioner at the coldest setting created a reasonable temperature but I would be concerned on a very hot day. I found the service to be generally polite, although not always helpful in accommodating requests. I asked for a quiet room with a bathtub. While I got the bathtub, the room faced the road, which was noisy at times. I had called the hotel a few days in advance so it should not have been an issue to accommodate both requests. I arranged the shuttle to the airport the day before required, but when inquiring about it, to make sure I didn't miss it, one of the front desk attendants (white woman with a Slavic name if I remember correctly) was quite rude. Apparently she doesn't understand the worry about getting to the airport on time since the shuttle only runs every 40 minutes so it would be an issue to miss it. The common facilities are good. The lobby lounge and breakfast area are nice and there is a beautiful courtyard in the centre of the hotel. The pool area was nice and there is a sauna, although note that it is on a timer so you need to get there early to let it warm up. The pool and sauna close at 10pm, which I thought was early as an 11pm closing would be helpful. The menu of the restaurant looked good, prices reasonable and a decent selection of beer for discerning drinkers. Breakfast was good but for the price, they should provide some vegetables for a salad. Overall, a reasonable stay and I would give the hotel another opportunity. I would pass on the breakfast though next time, provided there is time in the morning, as there is a Denny's nearby

Location is good. just 2-3 mins walk to College Station. Breakfast is nice at the restaurant in lobby floor. It’s also easy to find restaurants in Yonge Street, just 6-15 mins walk to North or South or take TTC to other place. You could book a Niagara Falls & pick-up at the hotel.

I’m a big fan of the Canopy brand in general, but I have a hard time loving this particular Canopy. It seems like it’s designed more to look great than to be great. For example, the electric controls next to the bed are unnecessarily complicated— there’s about 9 buttons to control different lights and shades and things, and it isn’t easily usable. You have to hunt through all of them and try to remember the difference between the sconce light and the halo. It’s needlessly complex and that makes it harder to use. There is also a motion-activated night light under the bed, so if you get up in the middle of the night, it shines a light for you, which isn’t great if your partner if sleeping or even if you yourself want to try to go back to sleep. The night light is hyper sensitive, so it activates even if you just lay in bed and dangle your leg down. And there’s no way to disable it. If you don’t want lights going off every time you get out of bed, you have to shove a pillow under the bed to block the motion sensor or cover up the light. I love the filtered water/ice stations (one of my favorite parts about canopy hotels!) but the ones I used here seemed a lot more temperamental than others. You have to hold your water bottle at exactly the perfect angle before water will dispense, but since there’s no instructions, you have to poke around til you figure it out. There’s no little shelf in the shower stall, so if you bring your own toiletries, you have to either put them on the shower floor or balance them on top of the wall-mounted toiletry bottles. I also didn’t love that there’s no door on the bathroom and only frosted glass around the toilet cubicle. The bed was great — very comfy — and the blackout shades were an excellent touch. Very convenient location, close to the subway. And the decor is beautiful, very sleek and bright. It just all feels like it was designed without any context of how a guest will actually interact with all these things.

Absolutely perfect stay! When it comes to concerts in Toronto, I DREAD deciding between driving home exhausted and overpaying for a below average hotel. This popped up at the last minute following its renovation and I couldn't believe how reasonable the price was. At the same time last summer, I paid almost double the price for a less impressive hotel in a worse location! I was nervous based on the price, but gave it a shot given the reviews and I was very pleased with the choice. It was conveniently located, with lots of on and off the beaten path activities around it. We walked from Union station, and walked to all of our destinations during our stay, and felt safe the entire time. The hotel itself has a cool vibe, check-in and check-in was smooth, hospitality was very friendly and accommodating, room was extremely clean and amenities were great. We did experience some construction noise in the morning, but honestly-that is to be expected when staying in the city. But that is really the only ”complaint” I could come up with, everything else was PERFECT! This will be my first pick moving forward, hopefully the prices stay fair.

First of all, BAD service attitude. When I checked out, the front desk stuff was playing with phone and ignored me. The cleaning stuff accused us of not cleaning up the bed so that she couldn’t make the bed. I understand, but her attitude is bad. I was offended. In addition, the fire alarm sounded in about 12:30 am! Although it is unavoidable issue, it still affected our rest. Last but not least, I booked for 4 nights. The hotel provided us 2 bottles of water in the first day. Then it would charged us for the water in rest of the days. I was thinking that if I “one day one check”, I would get 8 bottles of water for free. !!!!!

We were happy of the place and the location. We were supposed to give 5 star. But an incident happened when we left. I requested for a cab to bring us to Billy Bishop airport and a lady assisted us well. We were informed that the cab is already outside, we placed all our stuffs in the cab and we sat inside ready to leave. But another guy also requested for a cab right after us. A very accommodating and friendly staff (Indian) helped us bring our luggages outside. (He was really kind, assisted us regardless of our nationality.) But when we were about to leave the guy (White, could be America ) who also asked for a cab webt outside assuming that our cab was his. The front desk (Chinese) asked the other staff (Indian) to ask us out of the cab, the Indian guy explained that we asked for a cab first but the Chinese guy didn't bother to listen. All he wants was for us to get out of the cab, didn't even apologize.