Hotel berhampiran High Park Trackless Train, Toronto

Got to the hotel a little after 9 am as my flight got in earlier than expected. It was raining and cold. Was wondering if they'd have a room that early to give me and yes they did😁😃😄I was checked in immediately and given a room on the 29th floor. Lovely room with a view of CN TOWER. Nothing was lacking. Room was fully equipped with all the amenities needed for a comfortable stay. All the staff I encountered during my 4 night's stay was very pleasant and helpful. I am looking forward to my next trip to Toronto in August and I will be rebook this hotel for sure. I would definitely recommend staying here. Thanks to everyone there who made my stay there a memorable one.

Location is very good, very close to metro station. There is a SHOPPER, a Loblaws and a Mcdonald's with 3 mins walk. One station to Eaton Center (15 min walking distance). Front desk staff are nice. 优点：位置相当好，在市中心，交通很方便，距离地铁站不到5分钟路程。旁边有Shopper(里面有ATM，有邮局), Loblaws两大超市，还有一家麦当劳。走路去Eaton Center大约15分钟（沿途有无数餐厅，奶茶店，海底捞等等），1个地铁站。去哪里都很方便。前台服务生态度很好~ 房间空间很大，书桌、电视柜和餐柜都很大。虽然是大床房不过衣柜里提供多一床被子。楼下除了酒店包餐的自助餐厅，也有自己点餐的cafe。很容易就能叫到Uber，到机场大概不到50元加币。 缺点：房间里没有kettle煮水器。由于在市中心，清晨和晚上附近有时候会有一些homeless或流浪汉。

This is essentially a budget hotel with a great location. I was given an odd room, so maybe that's why it was a bit small. The hallway smelled a bit weird, and the shower drained in a strange way. But it had a TV and coffee and it got the job done!

We were happy of the place and the location. We were supposed to give 5 star. But an incident happened when we left. I requested for a cab to bring us to Billy Bishop airport and a lady assisted us well. We were informed that the cab is already outside, we placed all our stuffs in the cab and we sat inside ready to leave. But another guy also requested for a cab right after us. A very accommodating and friendly staff (Indian) helped us bring our luggages outside. (He was really kind, assisted us regardless of our nationality.) But when we were about to leave the guy (White, could be America ) who also asked for a cab webt outside assuming that our cab was his. The front desk (Chinese) asked the other staff (Indian) to ask us out of the cab, the Indian guy explained that we asked for a cab first but the Chinese guy didn't bother to listen. All he wants was for us to get out of the cab, didn't even apologize.

I’m all for standardization, as long as it’s premium & this place was great. Spacious, clean, well-lit room and bathroom. Helpful staff and service. Good breakfast. Location is walkable from the downtown area (650m). Plenty of restaurants on a walking distance. Spacious and well equipped fitness area. Overall our stay was pleasant.

Stayed 2 nights to catch a baseball game! Cons - view was a empty parking garage, a bit noisy from hallway, just could hear doors closing loudly but our floor was still nice and quiet, and the make-up mirror was broken (so these were the only real cons) Pros - We loved it, Location is Fantastic, so close to Union Station 5 minute walk, close to Rogers Stadium, CN Tower, Aquarium & Harbourfront, we went for breakfast at the St Lawrence Market, a 20 second walk and then we also had a lovely 15 minute walk to the Distillery District. Staff were sooo friendly and accommodating! We only had one meal in the Cafe/Bistro, but it was great (Breakfast) and staff were sooo nice! Beds were comfy!!! Hotel and rooms were super clean! It really was a great place to stay, we will def stay there again!

出行很方便，周圍餐飲很便利，環境很不錯

My sister stayed here for a night during Caribana weekend. She said it was really nice, everything was new and clean.

Stayed for one night before my flight. Good location, close to the airport and lots of restaurants within a reasonable walking distance. Rooms are well equipped, although the air conditioning was a disappointment. There is a control on the wall, which is misleading because the air conditioner is a separate unit. However, the air conditioner shuts off when the area near it reaches the temperature setting, while the room will be warmer. Setting the air conditioner at the coldest setting created a reasonable temperature but I would be concerned on a very hot day. I found the service to be generally polite, although not always helpful in accommodating requests. I asked for a quiet room with a bathtub. While I got the bathtub, the room faced the road, which was noisy at times. I had called the hotel a few days in advance so it should not have been an issue to accommodate both requests. I arranged the shuttle to the airport the day before required, but when inquiring about it, to make sure I didn't miss it, one of the front desk attendants (white woman with a Slavic name if I remember correctly) was quite rude. Apparently she doesn't understand the worry about getting to the airport on time since the shuttle only runs every 40 minutes so it would be an issue to miss it. The common facilities are good. The lobby lounge and breakfast area are nice and there is a beautiful courtyard in the centre of the hotel. The pool area was nice and there is a sauna, although note that it is on a timer so you need to get there early to let it warm up. The pool and sauna close at 10pm, which I thought was early as an 11pm closing would be helpful. The menu of the restaurant looked good, prices reasonable and a decent selection of beer for discerning drinkers. Breakfast was good but for the price, they should provide some vegetables for a salad. Overall, a reasonable stay and I would give the hotel another opportunity. I would pass on the breakfast though next time, provided there is time in the morning, as there is a Denny's nearby

Toilet not flushing properly. Corrected after I raised the problem with staff. Toilet paper roll holder loose. Corrected after I raised the problem with staff. Elevators often very slow. One time it was on service and cleaner asked us to take another elevator. This hotel is slipping due to benign neglect. I only stay there because of location.