Hotel berhampiran Norfinch Shopping Centre, Toronto

I had a great time staying there. Service, accommodation and food was good. Free airport shuttle service back and forth. Nearby restaurant and coffee shop available within walking distance. Overall excellent.

Toilet not flushing properly. Corrected after I raised the problem with staff. Toilet paper roll holder loose. Corrected after I raised the problem with staff. Elevators often very slow. One time it was on service and cleaner asked us to take another elevator. This hotel is slipping due to benign neglect. I only stay there because of location.

Friendly staff at front desk, smooth check-in. There’s everything you need in the sparkly clean room even though i stayed the smallest room. Laundry is available. Location is excellent. There is a 24-hour convenience store cross the main street. The neighborhood is lovely. Really enjoyed the stay. Will consider comeback next time.

This is essentially a budget hotel with a great location. I was given an odd room, so maybe that's why it was a bit small. The hallway smelled a bit weird, and the shower drained in a strange way. But it had a TV and coffee and it got the job done!

I’m all for standardization, as long as it’s premium & this place was great. Spacious, clean, well-lit room and bathroom. Helpful staff and service. Good breakfast. Location is walkable from the downtown area (650m). Plenty of restaurants on a walking distance. Spacious and well equipped fitness area. Overall our stay was pleasant.

Stayed for one night before my flight. Good location, close to the airport and lots of restaurants within a reasonable walking distance. Rooms are well equipped, although the air conditioning was a disappointment. There is a control on the wall, which is misleading because the air conditioner is a separate unit. However, the air conditioner shuts off when the area near it reaches the temperature setting, while the room will be warmer. Setting the air conditioner at the coldest setting created a reasonable temperature but I would be concerned on a very hot day. I found the service to be generally polite, although not always helpful in accommodating requests. I asked for a quiet room with a bathtub. While I got the bathtub, the room faced the road, which was noisy at times. I had called the hotel a few days in advance so it should not have been an issue to accommodate both requests. I arranged the shuttle to the airport the day before required, but when inquiring about it, to make sure I didn't miss it, one of the front desk attendants (white woman with a Slavic name if I remember correctly) was quite rude. Apparently she doesn't understand the worry about getting to the airport on time since the shuttle only runs every 40 minutes so it would be an issue to miss it. The common facilities are good. The lobby lounge and breakfast area are nice and there is a beautiful courtyard in the centre of the hotel. The pool area was nice and there is a sauna, although note that it is on a timer so you need to get there early to let it warm up. The pool and sauna close at 10pm, which I thought was early as an 11pm closing would be helpful. The menu of the restaurant looked good, prices reasonable and a decent selection of beer for discerning drinkers. Breakfast was good but for the price, they should provide some vegetables for a salad. Overall, a reasonable stay and I would give the hotel another opportunity. I would pass on the breakfast though next time, provided there is time in the morning, as there is a Denny's nearby

全新的酒店，完全超出了多倫多的風格，非常chic,stylish,復古的金屬元素，混搭的很潮。配色大膽時尚。新的酒店在很多細節都很仔細，超級好評！

The check in was quick and came with two complementary waters. The design of the lobby was nice and the room was very spacious and well furnished, especially for its location in the busier areas of the city. I liked how there was a full body mirror in the room and in many places other in the hotel. There are a good amount of restaurants and transportation options nearby so it was very easy to navigate as a tourist. Unfortunately the door/walls had bad noise insulation so I kept mistaking the sound of doors/keys for people trying to enter my room which made me feel quite uneasy and paranoid. This is the only reason took a star off each category of this rating.

We were happy of the place and the location. We were supposed to give 5 star. But an incident happened when we left. I requested for a cab to bring us to Billy Bishop airport and a lady assisted us well. We were informed that the cab is already outside, we placed all our stuffs in the cab and we sat inside ready to leave. But another guy also requested for a cab right after us. A very accommodating and friendly staff (Indian) helped us bring our luggages outside. (He was really kind, assisted us regardless of our nationality.) But when we were about to leave the guy (White, could be America ) who also asked for a cab webt outside assuming that our cab was his. The front desk (Chinese) asked the other staff (Indian) to ask us out of the cab, the Indian guy explained that we asked for a cab first but the Chinese guy didn't bother to listen. All he wants was for us to get out of the cab, didn't even apologize.

Stayed 2 nights to catch a baseball game! Cons - view was a empty parking garage, a bit noisy from hallway, just could hear doors closing loudly but our floor was still nice and quiet, and the make-up mirror was broken (so these were the only real cons) Pros - We loved it, Location is Fantastic, so close to Union Station 5 minute walk, close to Rogers Stadium, CN Tower, Aquarium & Harbourfront, we went for breakfast at the St Lawrence Market, a 20 second walk and then we also had a lovely 15 minute walk to the Distillery District. Staff were sooo friendly and accommodating! We only had one meal in the Cafe/Bistro, but it was great (Breakfast) and staff were sooo nice! Beds were comfy!!! Hotel and rooms were super clean! It really was a great place to stay, we will def stay there again!