Hotel Mesra keluarga di Vienna

I had a very nice welcome. I was allowed to bring my bike to the room. The room was really spacious and very nice breakfast buffet! Coffee machines were inefficient though :( I appreciated the quite area. Different kind of public transportation is still very close :)

I recently had the pleasure of staying at this hotel, and I must say, it exceeded my expectations. The first thing that struck me was the cleanliness of the rooms. Housekeeping did an exceptional job, ensuring that everything was in order and maintaining a high standard of cleanliness throughout my stay. One standout feature of this hotel was the complimentary mini bar. It was a pleasant surprise to find that not only was it stocked with a variety of beverages and snacks, but also that I had the option to customize the items according to my personal preferences. This level of flexibility and attention to guest satisfaction was truly impressive. The service provided by the hotel staff was another highlight of my stay. They were genuinely warm, accommodating, and always ready to assist with any inquiries or requests I had. Breakfast at the hotel was a delightful experience, especially the Austrian breakfast offered. The variety of dishes, including traditional Austrian favorites, was a treat. The quality of the food was excellent, and the attentive staff ensured that everything was replenished promptly. It was a great way to start each day of my stay.

Stayed here for 5 days delivering a training course for an outside company. Hotel is in a great location, underground 5 min walk away, tram stops outside. 10 min walk and you are in the heart of the city. Hotel is very pleasant, nicely decked out with a great ambience. The staff are wonderful, from reception to the bar and restaurant always smiling, very attentive, friendly and professional. Some of the best Hotel staff I have ever encountered, a big plus for the hotel. Food is very good, great quality, presentation and taste. This has been best Hilton I have stayed in, and i have stayed in a few. Thank you for making my trip to Vienna even more memorable.

Location is great as it is in the heart of the city centre and right next to some amazing, traditional Austrian restaurants (Gasthaus zu den 3 Hacken and Puerstner). There are also cafes and supermarkets nearby.

During our six-night stay at this hotel in July 2023, we had high expectations of a luxurious experience. However, the room quality proved to be far from what we anticipated, and it significantly impacted our vacation. Negative Aspects of the Room: The first impression of the hotel was positive, but as our stay progressed, we encountered numerous issues with the rooms: Malfunctioning reading lamp: One night, we discovered that the reading lamp was not working, and despite reporting the issue, it couldn't be fixed promptly. Non-functional phone hand-set: The phone in our room was unusable, forcing us to call reception through the base set with a speaker, which was inconvenient. Unstable and noisy beds: While the beds were comfortable, they were unfortunately unstable and produced bothersome noises with the slightest movement. Lack of curtains: Instead of curtains, the room had grey metal walls to darken the space, which gave the room a cold ambiance. Absence of carpets: The absence of carpets and the presence of only a grey or white surface added to the room's lack of warmth and comfort. Complicated room design: The design featured a moving door separating the shower from the living area, which never closed entirely, requiring constant adjustments to ensure privacy. Inconvenient towel placement: Towels were placed inside the bath, making it difficult to access them without having to climb inside or open the separation wall at a specific location. Tiny sinks: The sinks were so small that using them often resulted in water spraying back and leaving us wet. Confusing AC usage: Understanding whether the AC was on, off, or just ventilating proved to be challenging, as we had to rely solely on the sound it made. Water supply disruption: We got a notice one day prior, that a complete shutdown of water supply is planned for 3 hours from 10:30-13:30. Random light switches: The room was filled with light switches, and some of them worked unpredictably, controlling whichever light without any discernible logic. Insufficient lighting: Despite all lights being on, the room remained dark, making it uncomfortable for various activities. Despite the room issues, there were some positive aspects of our stay: Reception staff: The staff at the reception was commendable in their efforts to accommodate us. They were kind, attentive, and clearly well-trained in providing good service. They offered us several rooms, but there was nothing they could do as all rooms we saw had more or less the same problems. Breakfast: The breakfast buffet offered a wide variety of options, and most of the time, the breakfast staff provided excellent service. Location: Prime location near Donaukanal and 5 minutes walk from the Schwedenplatz metro station. It is within walking distance to Stephansplatz. The area feels safe and friendly at night. The sum it up I would not recommend a long stay at this hotel because of the rooms' low quality and the cold, dark, complicated

Ich hätte wirklich gerne überall fünf Sterne gegeben, aber die Ausstattung und die Sauberkeit haben das einfach nicht zugelassen. Es fehlen schlicht die ”Basics” wie ein Fön, ein Kühlschrank, Handwaschlotion am Waschbecken, eine anständig funktionierende Klimaanlage (der Raum war nicht unter 25 Grad zu bekommen). Zudem wurde das Zimmer nicht komplett gereinigt und as Duschgel in der Dusche war nach einem Tag leer und wurde nicht aufgefüllt. Mir tut diese Bewertung wirklich leid, weil die Mitarbeiter an der Rezeption stets bemüht waren mir zu helfen.

Good location but not the best, however not far from the airport. Ask for high floor to get a view

Super good location. Close to some landmarks and transport. Great breakfast. Front desk was overly enthusiastic and helpful with everything. One small issue is that in my room some of the lightbulbs (2) did not work and I would think for a five star hotel they would pay attention to these small details and uphold a higher standard. But otherwise a really great stay and will return again next time.

Melia Vienna Hotel is a symphony of luxury, nestled within the modern and dynamic DC Tower. The hotel stands as a testament to refined elegance, offering guests captivating views of Vienna and allowing them to immerse in a sanctuary of comfort and style. From the very first moment, the welcoming and diligent staff displayed a high level of professionalism and warmth, setting a hospitable tone that persisted throughout my stay. The check-in was efficient and cordial, indicative of the seamless service that is a hallmark of Melia Vienna. The accommodation was a masterpiece of comfort and sophisticated design, with plush bedding and cutting-edge amenities, creating an ambiance of tranquility and luxury. The meticulous cleanliness and upkeep of both the room and the communal areas spoke volumes about the hotel’s commitment to excellence. The gastronomic experience at Melia Vienna was a culinary delight, featuring a plethora of delectable dishes that embody the rich gastronomic heritage of Vienna while integrating flavors from around the world. The presentation was visually appealing, and the ambiance of the dining area was both elegant and relaxing, adding to the enjoyment of every meal. The hotel’s prime location is a boon, offering easy accessibility to the cultural treasures, business districts, and vibrant life of Vienna. The state-of-the-art fitness center and tranquil spa facilities provided the perfect antidote to the hustle and bustle of the city, ensuring a balanced and rejuvenating stay. To sum up, Melia Vienna Hotel is a jewel in Vienna’s hospitality scene, combining unparalleled service, luxurious accommodation, gourmet dining, and a superb location to provide a memorable and enriching experience for all guests seeking the charm and elegance of Vienna.

総じて最高峰のホテル、という一言に尽きます。 広々かつ豪華なロビーにはじまり、奥にはバーにも なっているゆったりとしたソファールームが広がっています。 予定より早く到着しましたが、部屋の準備ができるまでスーツケースを預かってもらい、チェックイン後にはそのままポーターの方から部屋まで届けてもらいました。 また、チェックイン時にはマリオットボンヴォイ会員の登録希望を聞かれ、登録した場合にその場で50€追加で支払うことで、部屋をアップグレードできるとのこと。 ただ、アメニティに関してはかなり簡素で、石鹸やポリッシャー、マウスウォッシャーはありましたが、それら以外の歯ブラシや衛生キット等は置いてありませんでした。 そのほか、翌朝のモーニングではバイキング式ですが メインディッシュは好きなだけ注文でき(これがまたとても美味しい)、ローランペリエやインペリアルホテル独自のシャンパンも飲み放題でした。