Hotel berhampiran Ladinig Park, Vienna

It is a funny hotel, Actually this is not a hotel - this is more hostel but not good one. I just missed to take a picture from the restaurant and a room or bathroom . Anyway I will never come back to this place. The staff was Ok if they where there. Just don’t go in this “hotel “.

Position excellent situated in city center the stuffs are very nice

Our stay was amazing—the room was fantastic with ample space and top-notch amenities. The hotel's buffet breakfast was a delightful experience, and the staff were genuinely kind. It's worth every penny, and I highly recommend it. Can't wait to come back!

Stayed here for 5 days delivering a training course for an outside company. Hotel is in a great location, underground 5 min walk away, tram stops outside. 10 min walk and you are in the heart of the city. Hotel is very pleasant, nicely decked out with a great ambience. The staff are wonderful, from reception to the bar and restaurant always smiling, very attentive, friendly and professional. Some of the best Hotel staff I have ever encountered, a big plus for the hotel. Food is very good, great quality, presentation and taste. This has been best Hilton I have stayed in, and i have stayed in a few. Thank you for making my trip to Vienna even more memorable.

Мы проживали 6 ночей. Плюсы: - отличное расположение, близко к Бельведеру и Старому городу; - просторный номер; - тихо. Минусы: - чтобы нас заселить пораньше на 2 часа, с нас взяли 50 евро без чека и заселили в номер с видом во внутренний двор (прямо в стены с окнами). Когда мы попросили заменить номер, с нами вызывающе общались и вернули 50 евро. Забыла сказать, что в момент заселения к нам подбежал портье, видимо, тоже надеялся на доп. заработок. Позднее мы заселились в другой номер. За это нам спустя день положили 1 яблоко, 3 трюфеля и бутылку воды, как комплимент, учитывая, что впечатление было уже вторые сутки испорчено - просто удивительно; - на следующий день к нам утром стучали (пока мы не открыли) с предложением завтрака; - на третий день в 9.30 утра нашу дверь открыли и сказали, что уборку тогда начнут позже. Я позвонила ресепшн, мне ответили, что такого? С тех пор постоянно вешали табличку; - в холодильник в номере, где мы хранили продукты, поставили бутылку из мини-бара. Насколько это этично, решать вам; - в один из дней мы вышли до часу дня из номера, табличку повернули на уборку. Вернувшись вечером, увидели, что нашу табличку повернули в обратную сторону и прикрепили еще одну, что не смогли убрать номер, так как нам не нужна была уборка; - однажды сменили одно большое полотенце из двух, чай/кофе положили всего раз за все время; - мусорные бачки в номере без одноразовых пакетов, нам показалось это негигиеничным.

Good enough Hotel for a small break, hotel was located not far from city centre , local transport also available outside the hotel, good 45-60 minute walk to the town centre. Bit disappointed about breakfast service as lack of staff at the breakfast area, every morning we had to ask for things to be topped up as 1 person couldn’t do everything, felt sorry for the guy, hope things will improve . Good overall experience.

Very regular chain hotel, everything very cheap. I think that even 100€ is overpriced for this place No kettle in the room but you could take hot water in the bar downstairs Bed is ok. So for one night it’s ok option if you need just a room to slip in and take a train next day

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

First time for me in a Hostel and these guys made sure my experience was memorable. They were very welcoming and always smiling. The rooms were very clean, beds very comfortable. The lounge area had a lot of chill spots, a pool table, a fussball table. At the bar I asked the bartender to make me a cocktail that was not on the menu and he was more than happy to do so. I really appreciated that! The metro station is right downstairs, and you have 5 stations to get to the city center, which is really helpful because in the center of the city are all the tourist attractions except Schonbrun. They have breakfast every morning and you can choose to pay 7 euros to eat. Or not. Not the best breakfast I've had but it does the job. Also, another con would be that there is no other piece of furniture in the room other then the beds. I found myself needing a chair or a small table lots of times. Overall an awesome stay! Would totally recommend! I will definitely come back!

Overall a great hotel and walking distance from the schonnburn Palace and zoo. The hotel has good service and well equip to rooms including and espresso machine for your daily coffee and tea in room. We food was also good as we only had breakfast. Overall size of the room was okay and it was quite comfortable. Lot of food options in supermarket in walking distance from the hotel. Tram and public transports are also available within walking distance from the hotel. I will definitely recommend this hotel for stay in Vienna. The price is quite value for money. We stayed for five nights in July 2022 and paid around 430 EUR excl Breakfast.