Hotel berhampiran VERSACE, Vienna

The location it’s good but the there is now water and tools for bathroom

Jazz In The City Hotel 28 February - 2 March 2023 Room 500 5 stars for its cleanliness and service! Location: We took the Vienna Airport Cab from the airport to the hotel. We paid Euro 37 (one way). It was very convenient. It took about 30 minutes. The driver drove carefully and was on time to fetch us at the airport. The hotel is accessible to the underground and shopping area. Reception: Excellent and very helpful! We were able to check in early and the room was already ready when we arrived. Room: Modern, fresh and very clean indeed! The bedsheets, pillow covers, towels and bed were all immaculately clean and dust free. It has all the amenities that you need. Our room was located in a quiet area. Bathroom/Toilet: Very clean indeed! Breakfast: Excellent breakfast! You can order sunny side up or omelette which is freshly cooked. Very clean and fresh breakfast area. Check out: Fast and effective! Recommendation: Why not paint the ceiling of the room white and paint the water pipes black? It will give a smooth, clean and fresh feel. Overall recommendation: Highly recommended:

Hotel is next to the Vienna main station, many restaurants are inside the station so the location is good. But you can hear the noise next to your room easily. Still recommend it

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

It was truly a pleasant stay. We enjoyed it very much! The only concern was for sofa bed. I asked to prepare it for sleep, but once we came back it wasn’t really prepared. Also we found a wet towel once we came back after sightseeing.

We stayed for 5 nights. The check in is automatic because there is no 24 hours reception. You don't need any card to get into the room, you just click the code. Regarding cleanliness, it was ok when we arrived. However, they only cleaned 2 days. We had to take wc paper from the public toilet downstairs. According to the room info leaflet, breakfast was supposed to be 8,50€ but finally it was 10,50€ because they said that it was not updated. It was very simple, I missed scrambled eggs, sausages, bacon, etc. It is strategically situated because you can take the underground easily and it only takes you 15 minutes to get to the city center.

First time for me in a Hostel and these guys made sure my experience was memorable. They were very welcoming and always smiling. The rooms were very clean, beds very comfortable. The lounge area had a lot of chill spots, a pool table, a fussball table. At the bar I asked the bartender to make me a cocktail that was not on the menu and he was more than happy to do so. I really appreciated that! The metro station is right downstairs, and you have 5 stations to get to the city center, which is really helpful because in the center of the city are all the tourist attractions except Schonbrun. They have breakfast every morning and you can choose to pay 7 euros to eat. Or not. Not the best breakfast I've had but it does the job. Also, another con would be that there is no other piece of furniture in the room other then the beds. I found myself needing a chair or a small table lots of times. Overall an awesome stay! Would totally recommend! I will definitely come back!

I had a very nice welcome. I was allowed to bring my bike to the room. The room was really spacious and very nice breakfast buffet! Coffee machines were inefficient though :( I appreciated the quite area. Different kind of public transportation is still very close :)

Since the hotel is next to the railway station and the main road, it is extremely noisy, and extremely hot and when you open the window for ventilation, you cannot sleep from the noise and dust. Even with the windows closed, the building is constantly vibrating alarmingly due to the trains and vehicles passing at full speed every minute. The biggest problem is that there is no staff at the reception after 22:00 in the evening, they leave a phone that you can call if there is a problem between 22:00 at night and 07:00 in the morning, one of the lines does not work and they never answer the other. When you arrive on the first day, if your flight is delayed or if you are coming on a night flight, you will stay at the door, or let's say your key does not work, you can stay on the street when you arrive late. Because of this situation, you often have to rush back to the hotel. Since the hotel reception is usually empty, either they generally sit in the room inside or at the back, it cannot be seen if someone else enters or leaves the hotel. All this creates a serious security problem. The hotel's air conditioners are closed, and there is a fan that is not even branded and never cools, although the rooms are large, it was incredibly hot in September. There is a metro construction right in front of the hotel, there may be work even at 03:00 at night and the objects in the room vibrate as if there is an earthquake. Water is not sold in the hotel and there is no market nearby. I cannot say that the breakfast is sufficient.

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.