Hotel di West Conshohocken

I checked in this afternoon and was greeted by Shana and Marlenea who are the two friendliest, happy and helpful people I’ve ever met at a hotel. I tried to pick up a rental car at the Hertz counter at the train station and had 4 employees there try to avoid eye contact with me so they wouldn’t have to help me. Then they told me they had my reservation but no cars were available. I wasn’t in the best mood when I checked into the hotel but these amazing ladies changed my day. I’ll continue to stay here when I’m in town because of them!

We were in town for a hockey tournament so usually the budget is in the $150 per night range, tops. Because of availability we had to stay here and pay closer to $250 per night range. Not happy about that from a personal budget standpoint, but what a nice hotel. First the bad. If you are traveling with kids , the WiFi signal is poor in the rooms and they won’t be able to play their devices on the TV or in the room. Second, amazingly, the TV is not a smart TV so no apps like Netflix etc. That should be standard by now. The good. Tucked into a residential area so it’s nice and quiet. Big parking lot. Crisp, clean , spacious lobby and restaurant with nice outdoor patio. Pleasant smiling staff. Good shower, at good height and water pressure. Nicer towels. Beds are comfortable, sheets and pillows are quality. All in all, not spectacular but it was nice to just be comfortable, have nothing to detract from the stay, and have everything be as it should be with no corners cut.

Although we were brought to the area for a funeral, staying at the HGI in Fort Washington made our time the most pleasant it could realistically be. - Location: The hotel is very close to a metro station connecting to downtown Philly and other suburbs. Several fast food places are also within walking distance. The interstate is just feet away as well. Far from Philadelphia as a city, but central to all the modern conveniences of suburbia. - Atmosphere: The grounds were kept up well, and the lobby felt vibrant and inviting, as are most HGIs. My family always felt safe and comfortable. - Service: The front desk was certainly slow, as the previous review has mentioned, and I hope more staff can be hired to speed things along in the future. It seemed as if only one individual was manning the reception at any given moment. Perhaps other members of staff can be encouraged to pitch in too? Nonetheless, each employee delivered the best, most friendly service they could provide. I appreciated their commitment to my request for a room facing the smaller south side of the property. - Rooms: Originally I was going to sleep with my family, but at the last moment decided to snag a points reward for my own room (snoring had a bit to do with it…shh). Both rooms I’d stepped into were clean and comfortable, albeit slightly on the older side. Thankfully in my own room, I couldn’t really hear any noise from the highway or the metro train, but I could hear some while spending time in my family’s room. - Amenities: Unless you’re gold or higher, breakfast is not free at HGIs. My family made a run to Dunkin’ across the street to solve that problem, as the paid selections on site looked just meh for the price. There’s a restaurant that serves other meals throughout the day, as well as some public computers, a pool, a fitness center, and nice outdoor areas to relax. The free Wifi was fast. - Value: Overall I was satisfied with the value my family and I had for our stay. One thing to note, and I know it’s general hotel policy in most places—but it would have been difficult to ask for a waiver or reduction of the steep incidental deposit put on your card at check-in. As a budget-conscious traveler who never wrecks rooms or charges anything to them, I usually try to negotiate either a lower deposit or have the hotel waive it altogether…this hotel felt very steadfast about its policy. 75 bucks as the deposit for a night. I had no issues getting refunded that amount, but just a heads up. I even overheard another guest commiserating lightly about it with reception…not just me who thinks it can get out of hand! I would gladly return to the HGI in Fort Washington if I need to return to suburban Philly in the future!

The only negative was a rust stain in the shower and a couple of places where the cleaning could have been better, but nothing terrible. Everything else was excellent. All staff with whom we interacted, especially Aisha at the front desk, were welcoming, friendly , and helpful. The bed was really comfortable. The breakfast was very good, especially the made-to-order omelets. It is a very large hotel, built around two atriums, and there were many groups of middle school age children interacting with each other. Nevertheless, once we were in our suite, we could hear nothing. Very pleased with the whole experience.

費城高檔酒店都集中在這附近了吧～ 位置： 位置肯定沒的説，位於市中心的位置，出門就是市政廳等網紅打卡點。 停車： 停車有代客停車服務，但是非常貴。 床： 床真的太太太太軟了，好難睡。 房間設施： 另外，明明定的時候，圖片上有浴缸，我也是衝著可以泡澡定的，結果根本沒有。 性價比： 性價比來説，我覺得除了地理位置優越以外，其他的就不值當了。

It’s a very modern style hotel!! The hotel was close to all the food, restaurants, and stores. We would just walk and we brought our dog he loved the room we were in very comfy. Definitely recommend!! It was our first time in Philly good experience.

We’ve had a wonderful stay at this hotel and would really recommend it! The beds are comfy, the breakfast is great and the staff are wonderful!

Everyone I interacted with was friendly and excellent. the location was great, lots of bars/restaurants in the area. It was nice having a couple bars even attached to the hotel. Parking kind of stunk and the valet is pretty expensive but they were friendly and efficient as well. The bests were really comfortable and room was a decent size. There was a couple small snags, one of my coffee cups was dirty and the tissue box was empty. But short of that it was a great stay.

大學城內最新的酒店，設施新但是房間小，服務好（給我們送了個冰箱進來，雖然不自帶，但我們要求的時候很快送進來了）。附近有streetparking很方便。在upenn校園中間。

Hotel ini sangat bagus bilik dan tempat tidurnya selesa dan bilik mandi sangat bagus, satu-satunya yang tidak mereka miliki adalah microwave.