Hotel di Zeilsheim

The location of the hotel is quite good and is accessible to Frankfurt (Main) Hauptbahnhof and could move around easily. Quite close the city center as well. But what made this place great is the excellent service of the front desk, Mr. Fabian. His helpfulness and assistance is superb!

Ia terletak 200 meter dari stesen kereta api Frankfurt, hanya bertentangan. Nisbah harga/prestasi adalah sangat tinggi dan syarat kebersihan boleh diterima. Ia mengambil masa kira-kira 20-30 minit untuk berjalan kaki ke gereja, dataran dan sungai. Kawasan sekeliling kebanyakannya bukan putih.

I am still staying at the hotel and my experience so far has been absolutely horrible. The checkin was so slow and the male receptionist was disinterested for any greetings let alone offering any help with baggage . Sent me through wrong side of the lift and had to take stairs to get to my room it would have been easier if I was advised to take only 3 steps of stairs and the then the lift which opens right outside the room I was allocated. The cleaning standards of the hotel are awful on next level. The room is so dirty , the corners are filthy and the situation under the beds is disgusting. The housekeeper enter your room to verify if you are staying over rather than checking the system at the reception. The cleaners seem bothered when you ask them to refresh your room and they don’t greet you at all. It’s like I always have to remind twice if I need something. Customer service runs in negative not even zero . I made the biggest mistake of choosing this hostel /hotel , I have never experienced this bad hotel in my life. My recommendation, spend a little more and book somewhere where the staff actually wants to work. Well apart from greeted by a lovely lady receptionist on Saturday evening , the day I checked in ,,, nothing is right about my stay.

The location is a bit rough but they do a great job keeping everything clean and cozy. Water in the shower needs a few minutes to get hot but it works fine. Good for solo travellers who don’t mind the location.

Hotel yang sangat menyenangkan. Sambutan yang sangat mesra, bilik yang bersih, tenang dan luas. Pemandangan bandar yang sangat bagus dari bilik dan balkoni. Bar itu kecil jika tidak mahal. Saya makan tarte flambée yang sangat baik. Saya dapat menikmati sauna, sangat hebat! Sarapan sangat bervariasi dan sangat enak!

This is a 100% honest review. And i will try to write as much to help other Customers who are looking for Hotels to book. I know how hard it is to read Reviews and all, but i hope this will help. This Hotel has the best service of all! From the Valet Parking, to the Receptionist (who speaks perfect English), to the Room! ROOM: First impression in entering the room, was.. WOW. IT SMELLS CLEAN AND GOOD! It is big enough for 2. They provided us 2 free Water Bottles, they have Shampoos, Body Soap, and Lotion. The Pillows are Comfortable, Bed is really Big (but don’t expect too much) it is just good enough to sleep. If you’re looking for EXTRA comfort for sleeping, this is not the one for you. They have Airconditioning (which is really important), and it works PERFECT! BREAKFAST BUFFET: They have wonderful WAITERS AND WAITRESSES! They will go extra mile for you like when you get your Coffee yourself, they will offer to do it for you. It gives a lot of choices when it comes to Food. Their FOOD is superb! I still can’t get over with the Waffles 😅 it is true that it’s a little bit Pricey, but if you’re a Breakfast Person, i would highly recommend you to get this one! 😊 Overall experience, it was excellent!

The hotel is still pretty new, located just behind the Frankfurt fair. We booked premium room, upon check in they recognise my Gha discovery status which is a plus. We booked king room but got twin room instead. The front office guy first informed us that there was no more room available. But an Asian front office guy who has seem more experience could manage to get us another room. He also solved the problem with our reservation, as eventhough we booked 1 room and received only 1 confirmation as it appears in the GHA app, it appears 2 reservation in their system. The room is clean, the rustic factory design room interior is probably not my taste but not an issue. What bothers me was the AC didn’t work properly. The room has a large window, even as the AC was set on high, it was still warmer than the corridor outside the room. Breakfast was good, we also went to the outdoor bar, which was very cozy and has a good non alcoholic gin menu.

We stayed here two separate nights on our trip. The night after flying into FRA and the night before we fly out of FRA. We came from the US and met up with our daughter from the UAE. So we selected rooms to accommodate 3 adults. We found the hotel to be clean, conveniently located and economical. The room size was modest just like the price. The staff were friendly and helpful. They stored our bags as we explored locally waiting to check in. We did not try the breakfast but there are also plenty of dining options in the area. The train station is a 5 minute walk. We rode the S-Bahn to and from the airport. Trams were just out front of the hotel and provided quick links to Romer Christmas markets and the Apfelwein restaurants across the river. We would definitely stay here again

No-frills hotel that is very close to the main train station in Frankfurt. It’s a two minute walk if you choose the right exit from the train station. What I do not like, is the self-check procedure. You have all (most) of my data from the RESERVATION, why do I need to type it again! Nothing against the self check in, I just hate having to type it on the screen. Why don’t you do away with the screens (and save even more money) and let people check-in with their phones at the same time you use the data from the reservation that would result in an overall better experience, much better. The hotel otherwise is nice, the rooms are fine. I didn’t check out the sauna and fitness centre that appears to be next-door in a partner hotel. The biggest letdown however, is the sewage smell that is contained in the bathroom in the room. Luckily, you don’t smell it in the room. However, you do smell it in the bathroom. An intense sewer smell. Something needs to be done about that. 

Hello, I visited Frankfurt, Germany for a business trip and stayed at this hotel. Unfortunately, I was not in the best condition as I had gastroenteritis from Korea. My condition worsened significantly. It was scary to be so sick abroad. I informed the front desk about this, and the staff told me they could call an ambulance, but I didn't have German insurance, so I decided to return to Korea the next day. I was very anxious that night, but the staff tried their best to reassure me, brought me water, and came to my room several times to check on me, showing great care. I am so grateful! I eventually managed to return to Korea safely and am now receiving treatment. Thank you so much for handling the emergency so well and for your concern. Your support was comforting during that day. Thank you. Hallo, ich habe Frankfurt, Deutschland für eine Geschäftsreise besucht und in diesem Hotel übernachtet. Leider war ich in keiner guten Verfassung, da ich eine Gastroenteritis aus Korea hatte. Mein Zustand verschlechterte sich erheblich. Es war beängstigend, im Ausland so krank zu sein. Ich habe die Rezeption über diese Situation informiert, und die Mitarbeiter sagten mir, sie könnten einen Krankenwagen rufen, aber ich hatte keine deutsche Versicherung, also beschloss ich, am nächsten Tag nach Korea zurückzukehren. Ich war sehr ängstlich in dieser Nacht, aber das Personal hat sein Bestes getan, um mich zu beruhigen, sie brachten mir Wasser und kamen mehrmals in mein Zimmer, um nach mir zu sehen, sie haben sich sehr um mich gekümmert. Ich bin so dankbar! Letztendlich konnte ich sicher nach Korea zurückkehren und erhalte nun eine Behandlung. Vielen Dank dafür, dass Sie den Notfall so gut gemeistert haben und sich so um mich gekümmert haben. Ihre Unterstützung war während dieses Tages sehr beruhigend. Danke.