Hotel berhampiran Feitan Waterfall, Zhangjiajie

#房間設施老闆人很好，晚上還讓人來接我，離天門山A線索道位置很近，對面就是很方便

房間和圖片一致，裝修風格很喜歡，各種設施佈置精美，衞生very乾淨，入住放心，民宿離天門山景區特別近，步行五分鐘左右就可以到達，周邊交通出行方便。隔音好，空調涼爽，一整晚都睡的很安穩

✨[進入房間第一眼] 老闆給我們換了三室兩廳的房間，房間真的很大，設施齊全。 🙋[對於房東，我想説]房東人很好，會提前和你溝通到達的時間，服務很到位。 💡[民宿給我的小驚喜]有麻將桌 📍[對於周邊的便利度，我要説]樓下就是天門山索道，去天門山遊玩的話不要太方便，吃飯這些也都很方便，車可以停在馬路邊也沒有停車費。 🛏[房屋設施我一定要提]房屋裡麪設施齊全，位置缺個煙灰缸，或者是我沒有找到

Very nice budget hotel. Right next to the cable road to the mountains of Zhangjiajie. The hotel is in a residencial building and does not have the reception. The stuff was very friendly, polite and helpful. The room very clean. Small comments (1) the towel was very small (2) there is a problem in trip.com with Geo location of the hotel. It takes you to the wrong building. As well as the reference on the trip from the hotel to the West railway station. I almost lost my train as the location given was guiding to the wrong place.

The hotel is in an excellent location, very close to Tinamen Mountain cable car (10 minute walk), and close to many restaurants. We got a room upgrade to a very big, comfortable and clean room. The breakfast is excellent, delicious traditional chinese cuisine. The hotel haas a travel agency (where we booked tickets to the national park saving us the lines), money exchange service and several grocery stores. Overall everything was good except for a very unpleasant interaction with the staff. We had an early train in the morning and we asked at the front desk to help us book a taxi in advance. The entire staff, none of them speaks english obviously, 5 people started to make fun of us in chinese for several minutes, eventually telling us to to catch a taxi on the road at 5 in the morning. What is so funny about asking the hotel staff to call a taxi? It was very humiliating, this hotel clearly does not care for its foreign guests. I've stayed in several hotels in China, never have I experienced anything similar. Additionaly, since we checked out before breakfast the hotel refused to provide us with any appropriate compensation, offering us a bottle of water and a piece of bread. Cannot recommend this hotel.

房間乾淨衞生，還比較大，我住的觀景房，裏面真的很舒服，衞生間都比跟團住的房間大，服務也很好，本來是下午一點退房的，不過飛機延誤了，我打電話給前台問續一個小時需要多少錢，前台直接告訴我不用加錢，送機也是免費的，送機時間也給我改到2點，真的很不錯！唯一我沒有拍衞生間

房間空間很大，床單被套應該都是新的，酒店位置也很好去天門山衹需要700米都不用開車，走過去就可以了，過來旅遊很多景點不知道怎麼規劃怎麼去，問了前台本地的小哥很耐心的給我介紹了張家界，很耐心，問什麼都給我説，説的路線為我的出行帶來了很多便利，酒店衞生設施服務都很好。

We booked the hotel so that the kids can be happy with the pools, but it was closed! All the pools where completely closed! The hotel is a little run down, no english speaking personal at the reception, no restaurant to eat (except for breakfast), the location is very good as in walking distance for restaurants, stores and cableway to Tianmen

富藍特.樂酒店太令人吃驚了！這是我這趟二十多天旅行最令人滿意的酒店。沒有之一！酒店處處顯示它的專業及為客人着想的理念，房內設施精緻安裝用心恰到好處，房間整潔寬敞舒適，不輸五星酒店，性價比高。如果相關部門都這麼管理要求的話，會讓更多人走出家門，奔赴旅行。強烈推薦！

I thoroughly enjoyed my stay here. I traveled as a solo female on a last-minute whim with little to no Chinese language skills. Not only was I greeted warmly, but the staff were exceptionally nice. They helped me book a day trip to Zhangjiajie, including transport. They made a great effort in solving my problems and ensuring I was okay. They even made sure I ate and helped me with ordering food, accommodating my dietary requirements by translating and selecting suitable meals. The room was beautiful and spacious. I loved how everything was automatic, including the curtains. They even had one of those bidet/automatic toilets. The hotel is super close to Tianmen Mountain, allowing me to visit early in the morning and still have time to go to Zhangjiajie Grand Canyon and Glass Bridge. It is also close to the 72 Wonders Tower (72 Qilou). On my first night, I couldn’t figure out how to get Didi working, and one of the staff booked it for me. I highly recommend this hotel—10/10!