Hotel berhampiran David and Goliath Sculpture, Zurich

I stayed as a single business traveller. Location of hotel is good and it is newly painted and refurbished - so is clean and modern. However when I came back from supper to my room, I discovered it was full of flies and other bugs - crawling all over the ceiling of the bedroom and bathroom and down the walls. My sink was full of bugs as was the loo seat and even the bed cover. So it was 2300 and I rang the reception to ask for fly spray to deal with the problem. He said he woudl call me back. I waited 20 mins. No one called. I called again. He said he was with customers and would come up and see for himself. I waited another 10 mins and no one came. I walked down to reception adn theres no staff there. I rang again. He told me no one was in my room. he then realised he was in a different Swiss Fassbind hotel and was jsut the on call phone service. He told me there were no staff overnight in the hotel. But also theres no insect spray. So if you have no staff on duty - which is the owner tells me an economic reality of Swiss hotel staff shortages so they cant hire one. (Maybe pay them more???) I spent the night with insects and bugs falling on me from the ceiling. Luckily I am not frightened of bugs but I didnt appreciate the insect bites. I emailed the owner of the chain and he first off gave me two handy lectures (weird customer approach to be honest) one on the staff shortages in Europe and the second on the presence of insects in his life too. I really dont care about either of these issues - I do care that a company takes my money and I dont get a nights sleep when the issue is utterly avoidable. PUT INSECT SPRAY IN YOUR BUG RIDDEN ROOMS! But hey, I doubt they will care about my views. Customers come and go. Dont get the feeling theyre invested in keeping them.

The apartment was lovely we had a studio, every single item in the kitchen looked like it had never been used, it was immaculate and had everything you needed to cook a small dinner for two. The bed was really comfortable with an assortment of pillows and the bathroom had a really big comfortable bath. Overall really pleased with the quality. The area was brilliant you could walk into Zurich or get a bus, tram or train from directly outside the hotel. There was also a Starbucks and supermarkets with pretty much anything you needed. Oh and reception smells really nice (they are scented)

A great boutique hotel in old town Zurich. 6 minute walk from Zurich HB train station after our flight into Zurich. Front desk staff Sam was extremely helpful and very polite, spoke English very well. Very clean hotel completely updated and this location is AAA for restaurants and bars, and is also quiet for a great nights sleep. Breakfast was ample to start our day. Coffee was great and a good selection of meats, cheeses, cereal and juice. The chocolate fondue machine at the entrance was really neat!

Amazing small hotel. It is an a great area. Easily walkable from the HB. Food and beverage easily available on the street and there is an attached restaurant (which sadly I didn't visit). The bed is very small. I'm 6'3” and barely fit. That being said it was super comfortable. Great for. Single traveler, but more than that probably couldn't fit on the bed. Not many amenities in the room. A fan to keep you cool. No refrigerator. Small TV. There was a bathtub, but I didn't take a bath. There was no anti-slip mat that I could see... But there may be one somewhere. That's my biggest problem with this hotel. The staff was amazing, friendly, and helpful. Everyone was in good spirits. I only stayed during a layover... But if I was in Zurich as a single traveler, I would happily stay there again for a few days. While traveling and wanting to see the sights, a fancy room isn't needed. A basic room to recharge is exactly what this was. It was comfortable and is in a great location. Very close to neat locations and food.

I was plagued with trepidation before staying at the Swiss Star California. I had read some negative comments on Google Maps and trip.com, and the dread of what might go wrong loomed heavy over me. However, as fate would have it, my fears were unwarranted - the hotel, or rather, the service apartment, turned out to be a pleasant surprise and surpassed my expectations. The room was clean, well-equipped, and not too shabby. The heater functioned perfectly, which was a relief since it was a frosty February in Zurich. They had everything one would expect from a basic hotel room. But here's a word of caution: after booking your stay, make sure to check your email. You will receive a message from the hotel, not just a confirmation, containing the passcode and room number. Without this information, you might find yourself stranded outside the door, with no one to receive your calls or help with check-in. Trust me; I know how it feels to be left out in the cold, frantically seeking assistance from Trip.com. Furthermore, if you have a lot of luggage, you may want to pray for a room on the ground or first floor. Unfortunately, there is no lift in the building. However, let's not forget that this is one of the most affordable places to stay in Zurich. With that in mind, who could realistically expect luxury amenities and top-notch service? All in all, Swiss Star California proved to be a pleasant surprise and an excellent value for the price.

The hotel is located really close to the main station which is super convinient and also there are trams stops close by. So in terms of location it was great! just service of the staff are not too great. started off with really intimidating and rude front desk receptionist during check in. He was really rude and did not want to answer questions when we wanted to ask something and when we first arrivdd he just yelled at us to just wait even though we were just standing and waiting. The daily room cleaning staff was also just throwing our personal things around and not really helping put it back . so overall service wasnt too great and rooms were really small but convinient location

The perfect place to stay in Zürich. The hotel was not far from City centre, the room was very clean and had everything you needed. The staff was friendly and always ready to help when they were asked.

The hotel is near the train station Zurich HB 700 m and the tram station Limmatplatz 4-6 200 m. The surrounding area has restaurants, shops etc. for mostly Indian people. People noisy outside But when he entered the room it was quiet. Small entrance and small hotel name sign. I made a reservation and paid for the hotel 24 days in advance, but did not receive a code from the hotel. Upon arrival at the hotel I can't enter the hotel. No one can help because they have to check in themselves. I had to call to get the password on the phone. The hotel has 1 small fan, but it's a dangerous fan. because there is no grille covering the front propeller.

Very nicely maintained hotel in a central location in Thun. Recently stayed a couple of nights in this location and found the hotel to be very well maintained, rooms were clean and less than ten minutes walk to the train station. Location made it quick to walk to train/ferry station to take a very enjoyable ferry ride ride on Lake Thun to then enjoy a day in Interlaken and then the train ride back. Staff that we encountered were great and very helpful answering questions. Highly recommend!

We stayed there for the first time. It was pretty easy to get there from airport terminal. Staff were wonderful and extremely friendly. Breakfast was really great with a lot of choices. If I want to recommend anything, I would say that I hope that they keep the restaurant open until midnight for late arrival.