A cosy room with a beautiful view of the greenery nearby! Room was clean with sufficient amenities provided. Consistent with other reviews, toilet & shower area were a tad small but still manageable. Multiple bus stops and a supermarket within 5 min walk from the hotel, else it's about 30 min walk from the Central Area. Lovely stay and value for money, would recommend!
If you consider booking Pensao Carmen, you should know that on the signage of the hotel it’s NOT Pensao Carmen! Remember that, otherwise you’re gonna have a hard time looking for this place)) I’ll add photos of the actual signage.
Pros: conveniently located in Macau’s old town, it takes around 10 minutes to get to The Ruins of St.Paul on foot, and all other historical sites are just around.
The staff was very friendly and helpful, even if they didn’t speak English at all. I met the three of them and all were old ladies, super nice and cute. I left my luggage after check-out for the whole day before moving to Coloane village hotel.
The bed sheets were of good quality and very clean, I enjoyed my sleep after a tiring flight. The bed, though, was kinda hard, not for everyone, but my back was grateful)) pillows were also comfortable, better than at some much more expensive hotels.
You can get as much water as you want from the water station at the corridor.
There’s a bus station 5 minutes walking from the hotel, the name is Ponte 16, it’s right in front of the famous Sofitel.
CONS: The hotel is located on the second floor, there’s no elevator, so you have to carry your luggage up there.
My room was tiny, it’s really just for one person. The bed is kinda short, for me it was enough but I think a taller person might not feel comfortable enough there (my height is 162 cm)
The bathroom is tiny, too, and given its dark green design, it looks rather dirty. I’m not sure if it was, but I found someone’s tooth brush in the shower and some hair in the drainage. Yuck!! Only one big towel was clean though.
All in all, I didn’t expect much from it so neither should you 🤩
Penginapan yang bagus & mudah diakses ke jalan makanan, bas & stesen LRT yang terletak berdekatan. Walau bagaimanapun, lebih berhati-hati dengan barang peribadi anda, walaupun ia terkunci di dalam bagasi anda, terutamanya barang berharga.
The location is great, right in the middle of the old town. There are also many shops and restaurants in the area, and there's good access to public transportation. Although the room was small, it was clean and all the amenities were in good condition. It is also cheap, by local standards. Overall, a great option for a short stay.
Lokasi Hotel adalah sangat berhampiran stesen bas M127 R. Da Guimaraes dan berhampiran dengan tarikan pelancong seperti Runtuhan St. Paul, R. Da Felicidade, dan Dataran Senado (anda boleh berjalan kaki). Bersebelahan dengan hotel ini, tepat 5 langkah dari hotel, anda akan menemui sebuah restoran kecil dengan harga yang berpatutan, juga berhampiran makanan jalanan. Penyambut tetamu sangat baik, bilik bersih dan selesa (hanya katilnya keras dan kadangkala air panas tidak stabil), tetapi saya ingin tinggal di hotel ini lagi suatu hari nanti. Saya cadangkan hotel ini!
I had a wonderful stay at Family Inn! The entire place was very clean, and the room was kept in excellent condition throughout my visit. The location is perfect—easy to get around, with convenient access to nearby attractions, shops, and restaurants.
The service was especially impressive. The staff were friendly, polite, and always ready to help with anything we needed. Check-in and check-out were smooth and hassle-free, which made the whole experience even better.
Amenities were simple but well-maintained, and everything in the room worked perfectly. I stayed with friends, and we all felt comfortable and welcomed.
It is my first time to book through trip.com and i will rate 5 star for our trip.Happy Family Hotel or Hotel Familia Feliz is in good location,walking distance to Ruins of St Paul, Cathedral of the Nativity of our Lady, St Dominic etc…. As well to senado square to ******’s it is at the back of Lisboa ****** Hotel very accessible to buses, the room is small but it is very clean, the front desk is english speaking,they are filipino even chinese front desk can speak english they have wifi and some complimentary water,you can make your coffee they provide electric kettle in every room,what i really like is the elevator, it can wait long time even with out pressing the button,plus the staff or fronk desk very polite and approachable, Mr Sraul filipino front desk even help us to get taxi outside,when we go back to Macau airport,we check out early and left our luggage at the front desk during our last day,since our flight is 19:00 Pm we got back around past 15:00 Pm,i recommend this Hotel to those who want cheaper hotel ,more power to Hotel Familia Feliz hope we can go back soon i will bring my family
Loved the decor of this hotel! The interior of the hotel was super chic and I loved the tiles used in the hallways of the hotel. The hotel room was super modern and chic as well. I would stay at this hotel again as it is a great location. Also would recommend to my friends and family!
The location is good. Near the tourist streets and spots yet in a quiet lane. Walk straight out to the main road and you get lots of buses to different places. Only downside was not soundproof. The shower and toilet flushes were so loud! It’s non-smoking but my nose is sensitive and could smell a little. Overall I’m happy with the place. If you like firm bed then this is good for you.
The hotel itself left a good impression - it was clean, the rooms were pretty spacious (compared to Hong Kong, for example), the bathroom had a special bag with dental kits and soap, shower gel, shampoo and conditioner were all provided for us by the hotel. We arrived quite early and the staff let us leave our luggage there in the reception area until the check-in time came. We did the same after checking out, there were no problems with that. The only thing we didn’t like was the cigarette smoke that woke us up at night, it was horrible, considering neither I nor my wife are smokers. We didn’t expect that, but decided not to bother and go to the reception, as it was pretty late, around 3AM. Other than that, everything was great.
Baik
2203 ulasan
9.0/10
Harga bermula
RUB 1,902
satu malam
Semak Ketersediaan
Lihat Semua Inns di Macau
Terokai Ulasan Tetamu Hotel di Macau
Lihat semua
8.6/10
AAnonymous UserThe location is super convenient! Right outside, you'll find the Ruins of St. Paul's, and walking a bit further brings you towards Grand Lisboa and Wynn. There are tons of pharmacies, supermarkets, and restaurants on the street. Plus, there are bus stops that can take you to both the old and new parts of the city.
GGuest UserThe room was excellent, I was very satisfied. The ventilation was good, the soundproofing was effective, and it was clean and tidy. The bathroom had no odors or standing water and was well-lit. The service was top-notch, I was very pleased. There were staff available 24/7 to answer any questions, and they cleaned the room punctually every day. Facilities were comprehensive; it was very convenient to charge my phone without needing to bring my own charger. Hygiene was great; the room was clean and tidy with no strange smells. The environment was good; there's a bus stop just a few minutes' walk away. Service was superb, I was very satisfied with the staff who were always ready to answer questions.
AAnonymous UserThis is my second time staying at this hotel. It's right next to the Lower Market and very close to the bus stop, making it convenient to get anywhere. The front desk requires a 100 deposit, and they accept RMB, HKD, or MOP. The decor is relatively new, and the cleanliness is good. I'll consider staying here again next time I'm in Macau.
CClaire ArranguezThis was our second time checking in at this hotel. First was in 2018 and it's way cleaner than it is now. However, location's right in Senado Square, close to main attractions in Taipa. The room was also spacious, as well as the beds. Another big con is the floors reeking of cigarette smoke despite the signs of NO SMOKING. They should impose it stricter to avoid affecting non-smoking individuals. The carpets need a good replacement. If this hotel cleans their room better, the standard will so much better as well! A small fridge will also be very helpful. Every hotel room should have them now, I believe. Nonetheless, it's enough for a place to rest.
GGuest UserThis hotel is quite good. Although the northern part of Macau where it's located is a bit run-down, it's convenient for dining, close to the Ruins of St. Paul's, and public transport to the south and the airport is excellent. I stayed in a single room, and essentials like slippers and toothbrushes were provided.
The main issue was the smell from the facilities. The only elevator seemed to be under renovation when I arrived; it was covered with wooden boards and stickers. When I left, the boards were removed, revealing bare metal. During that time, the elevator had a particularly strong smell that made me think of formaldehyde. I considered taking the stairs, but although the fire escape was clear, it was symbolically roped off, which was puzzling. Both the hallway and my room also had different but very strange odors.
While you do get used to it over time, the smell was unsettling. It was a strong, unpleasant, and mysterious odor, and I had no idea what it was. The room windows were locked shut and couldn't be opened, which made me wonder if they hadn't been opened since the last renovation, allowing toxic fumes to linger. My only option was to keep the bathroom fan on and try to mentally adjust.
If you can overlook the smell and the psychological stress and potential health risks it caused, I think it's a great place.
AAnonymous UserMy kid's school was on spring break, so we decided to travel during the off-peak season. I'd read reviews beforehand saying this place was clean and tidy, and although the bed was a bit small, it was enough for two people. Plus, no need for a universal adapter. It's probably a 20-25 minute walk to the Ruins of St. Paul's, so we opted for a taxi, which cost around 20-something (Macau Patacas/Hong Kong Dollars). We got to the Ruins of St. Paul's just after nine, and it was already packed with people. From there, it was an easy walk to the Grand Lisboa and Wynn. I booked in advance, but it ended up being 50 more expensive than booking on the day. James Lewis, the gentleman at the front desk, was very nice and provided excellent service, even getting me a free breakfast.
KKaikai10Although the room was small, it was well-arranged and efficiently utilized, so it didn't feel cramped at all. The shower room also felt spacious enough. Everything was clean, tidy, and comfortable. The surrounding area is also quite nice, but the main selling point is the superb location – it's just a 5-minute walk to the Inner Harbour Ferry Terminal and Senado Square, which is incredibly convenient. The staff were also absolutely top-notch. The value for money is excellent, and I will definitely stay here again on my next trip to Macau.
GGuest UserThe room was excellent, I was very satisfied. It had great cross-ventilation, plenty of natural light, and good soundproofing. It was also clean and hygienic. I will definitely book this hotel again the next time I visit Macau.
**Service:** The service was top-notch, and I was very pleased. There were staff available 24/7 who were always ready to answer any questions, and the room was cleaned punctually every day.
**Facilities:** The facilities were complete. Charging my phone was very convenient, and the air conditioning was powerful.
**Hygiene:** The hygiene was excellent. It was clean and tidy with no strange odors.
**Environment:** The environment was great. There's a park right downstairs.
**Service:** The service was top-notch, and I was very pleased. There were staff available 24/7 who were always ready to answer any questions.
CChenchendemeihaoshenghuoI chose the Hou Kong Hotel this time and was very satisfied. You can take bus 25 from The Venetian to Shui Kang Mei, and the hotel is right across the road. The soundproofing is excellent; with the windows closed, you barely hear a thing. A special thanks to the two front desk staff, Picky and Edie, who were very kind, enthusiastic, and had a great attitude! There are also plenty of dining options around the hotel!
GGuest UserThe service was warm and attentive, and the staff were kind and meticulous. The room was clean and tidy, and the facilities were very well-maintained. The overall experience was comfortable and convenient. I would definitely recommend it to friends. It's a reliable choice for accommodation when traveling.
Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.
Bagaimanakah cara mendapatkan tawaran hotel di Trip.com?
Terdapat beberapa cara mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.
Di manakah boleh saya temukan tawaran hotel di Trip.com?
Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.
Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?
Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.
Berapa banyakkah hotel yang tersenarai di Trip.com?
Terdapat lebih 1,500,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!
Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?
Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.
Bagaimanakah cara menghubungi sokongan pelanggan Trip.com?
Anda boleh menghubungi sokongan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.