The overall environment was quite pleasant, and its location a reasonable distance from the airport was convenient. Breakfast was good, costing $20 CAD per person. The rooms were fairly spacious, offering a comfortable stay, and the hotel also provides a pool and a gym.
The cleanliness is actually OK, but it's quite run-down. The wash basin in my room was completely cracked and looked disgusting. I couldn't get through the two days I stayed there; it was a bit nauseating just looking at it. The breakfast was OK. Parking was convenient.
This was my first time staying here and booking through trip.com. Everything was great effortless and booking and checking in. The beds were comfy and the shower is big enough for two people. The Chinese food in the Casino while watch the hockey game was great. Also the braised beef short rib Benny was a delicious start to Mother’s Day. I will definitely stay here again and hopefully hit the hot tub next time for sure.
Good overall, just needs to be a bit cleaner. It also gets pretty loud at night. You can hear a loud noise every time someone opens their door, which is really disruptive. Someone should definitely look into that. Otherwise, it’s a nice location
I’m in awe of Canada’s nature, but the hotel left me rather disappointed, especially compared to other hotels. Some floors were closed for renovations, which significantly affected the quality of my sleep. During my entire stay, I didn’t get a single full night’s sleep because all the noisy work was done from 8 PM onwards, often lasting indefinitely. Sometimes I woke up to the noise at 1 AM, which was, of course, very unpleasant—especially considering we weren’t warned about it or offered any discount for the inconvenience. The service was also quite mediocre. We constantly had to ask for things—there were no creams, no soap, or something else missing in the room.
Hotel berhampiran Downtown Edmonton,Edmonton75% pelancong memilih kawasan ini
JJACK_20122018.10.28
The suite breakfast is on the 3rd floor and can be delivered to the room before 2 o’clock. Parking is very convenient. There are stadiums nearby, you can go to the concert. The subway bus is very convenient. There are very few pedestrians at night. Many shops close at 3 or 6 in the afternoon. There are bars and entertainment facilities that open at 6 in the evening, and ordinary people seldom go there.
Hotel berhampiran Downtown Edmonton,Edmonton75% pelancong memilih kawasan ini
GGGWM12020.01.04
Very comfortable, you can park on the side of the road or the parking lot opposite this night to save 50 yuan hotel parking fee. The hotel is in the city center, but downtown Edmonton is actually desolate Hahaha
Hotel berhampiran Downtown Calgary,Calgary85% pelancong memilih kawasan ini
GGuest User2025.01.26
A great hotel with wonderful service. I spent the full day working from the room and then enjoyed the amenities after. Incredible staff at the front desk and were able to check me in early.
I reserved this place for my son's tournament. I stayed well for 2 nights without any inconvenience. However, the table and refrigerator here were too small, so it was a little uncomfortable, but it wasn't a big problem. Some other hotels made loud noises with heaters and microwaves, but this place had a microwave inside the storage, so I could use it quietly while my son was sleeping, and the heater noise was not loud. The front and housekeeper staff were generally friendly and the ice machine worked well. Also, it was nice to have a drinking fountain on the main floor and the swimming pool.
Very Good
163 ulasan
8.8/10
Harga bermula
TWD 1,825
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7.8/10
Good
VV100StranFar from the best hotel, but more or less clean, the beds are comfortable. There are a lot of migrants, a strange contingent. Breakfast is good, there are waffles, omelettes, yogurt, etc. Basically, that's enough. There is own parking, one day it was difficult to find a space, other days it was free. Compared to other hotels in Calgary, the prices are still ok, although in our opinion, it should be cheaper
GGuest UserGood location for me to visit clients in Downtown. Stayed here for 2 nights, the queen room was clean & comfortable; devices in the room worked well.
The check-in staff was polite and great to deal with. it will be better if they can provide free breakfasts.
GGuest UserThis is the 4th time we have stayed at this hotel. Everything is at the highest level ! This time we got a room on the 4th floor, new carpeting, smart TV, piled mirrors in the bathroom! Wow! The mattresses and bedding are perfect! And the pool with slides for the child - that's what you need!
HhongpowerIt takes about 20 minutes by Uber from Edmonton Airport. It cost about 33 bucks. There is also a Korean restaurant nearby... It is not a walkable distance. All schedules were handled by Uber. The sound of the air conditioner in the room… . It's so big... I turned it off when I went to sleep.
GGuest UserWe chose this hotel at random while driving down the highway. We were VERY glad that we did. The following day, we kept congratulating ourselves on the great choice.
It was very easy easy to get to off the highway. But yet it was protected from the busy highway noise.
The staff were absolutely 5-Star. Every single individual that we encountered, both hotel and restaurant, seemed to be genuinely friendly and professional. Specail shout-out to: Jei, Jasmeen, and Maltin. ( hopefully i got the correct names)
We used the pool in the evening, and it was a surprisingly nice facility for the price of the hotel. We thoroughly enjoyed it until an excessively noisy family showed up with undisciplined kids. But that's not on the hotel.
I don't know why the restaurant was empty because it was exceptionally good food and good service. Even the breakfast buffet was far above most free breakfasts that are on offer.
The guestrooms were very quiet (even the a/c fan was quiet). Beds were comfortable. Good quality linens, pillows and towels. Beds were especially comfortable and seemed new. Carpet looked new.
The only thing I might suggest for the rooms is that they might add a floor lamp to improve the lighting. Also, they might think about bringing up the quality of bathroom amenities to current trend in higher quality in larger affixed bottles instead of small disposables
It's obvious that they're gradually upgrading an older property and haven't gotten to the hallway paint yet. But that doesn't affect the guestrooms experience.
I highly recommend this property.
GGuest UserNot our first time staying here -but we left with a sense of frustration today!
It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so
minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered.
Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”.
After challenging the charge we were told that no charge would be put through on the credit card.
Made to feel like we had “stolen” something when we asked for further clarification on the charge.
“No apologies or thank you for staying with us”.
Disappointing.
Side note - Service in the casino was great - including the restaurant.
RROGELIOAverage value for money, commensurate with the price paid. The room has many patches, the bedding is very worn, and there are no hangers for clothes, only a dresser. The breakfast is adequate.
AAMissGreat hotel. Grabbed the cheapest room possible for my sister to come along with the hubby and I but wanted our own privacy. Got her the single queen bed room. It was REALLY nice. The value for money was exceptional and the breakfast was fantastic!
AAnonymous UserI am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel.
. I am writing to complain the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge.
Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone. So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line.
So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction.
I am very concerned how your service match up with your high level of fees.
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