Hotel Dengan Wifi di North Sumatra, Indonesia

"I didn't know that the room type I booked was at the other far end of the apartment building. Not only did I feel cast aside due to the distance, but the lobby area didn't look anything like a hotel. I barely saw any hotel staff around until the day I was checking out. The room was big, but for the most part, it looked dated, particularly the kitchen and the bathroom. The kitchen was equipped with only a bread toaster, a frying pan, a wooden spoon (that really looked like it was time to replace), two glasses, two sets of cutlery, a teapot, and a small creamer pot. There was no electric kettle, not to mention coffee cups. There was no dish towel and again, not to mention kitchen soap. One cooking hob didn't work while the other kept beeping when switched on and stayed cold. There was a mineral water dispenser, but the water from the hot tap was only 70% hot. You can't make a cup of coffee or tea with water that isn't hot enough. I didn't have a good experience when making phone calls to book the 3-hour city transportation. I had the same experience on the first morning when I asked about the breakfast that was to be sent to my room. It was set to be delivered at 9 a.m. I made a call at 9:05 a.m. and was told that they would prepare it right away. When delivered, there were a few missing items: fresh milk for my coffee, orange juice, and a teaspoon for the coffee. I had to make a call again to request them. (I had already mentioned to the staff the night before what I would like to have for my breakfast.) On the next day, I made a call at 6 a.m. to request the same type of breakfast to be sent to my room at 9:30 a.m. Hours later, close to 9:30 a.m., I made a call to room service again to inquire if they were sending my breakfast already. My call was passed from one person to another until the third person who spoke to me seemed unaware of my 'order'. By this time, I was very upset. He said he would attend to it right away and have it delivered to my room in ten minutes. By the time it arrived, it was 9:58 a.m. Nonetheless, the chicken porridge on both mornings were absolutely delicious. The Soto Medan which I ordered as a room service was tasty too. My sleep on both nights was pretty uninterrupted despite the honking from the heavy traffic. On Sunday, after my Fajr prayer at 6-ish, there was music, announcements, etc., from an event downstairs that lasted for three hours. During checkout, staff was going to hand me 800,000 IDR until I told him that I had only made a deposit of 500,000. It was then I realized the amount written on the deposit receipt; the number 5 looked more like an 8. That must be why he wanted to return a security deposit of 800,000. He was grateful when I told him about the amount I made as a deposit and I told him to give feedback to his colleague about her handwriting (the one who did my check-in was a female staff). Overall, this hotel was just alright for me. The lobby, front desk, and the staff at these two parts of the hotel were great. If there were a next time for me, I'd try the hotel side instead of the apartment, but it's likely there won't be a next time here."

"Sebuah hotel yang bagus yang boleh digunakan sebagai persinggahan. Kakitangannya sangat responsif, sopan, dan fokus kepada pelanggan. Terdapat sebuah gimnasium kecil (mesin kabel yang agak, ehem, biasa-biasa sahaja, beberapa treadmill, rak dumbbell 15 kg, dan tikar untuk senaman ultra-fizikal). Sebuah restoran yang bagus dengan makanan yang lazat dan kakitangan yang sopan dan cekap. Perlu diingatkan bahawa kalis bunyi yang lemah di dalam hotel—bunyi dari lorong jelas kedengaran."

"Hotel baru dibina. Servis bagus. Sarapan pagi ada pelbagai pilihan, bahagian mie ayam kegemaran saya."

"The Hotel is super good .. Everything are amazing.. But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in .. After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?"

"Sememangnya hotel terbaik di Medan! Sarapan pagi yang luar biasa dengan kopi ais terbaik yang pernah saya nikmati. Perkhidmatan sangat baik dengan sekurang-kurangnya 3-4 kakitangan datang ke meja saya untuk membawakan saya telur yang dibuat mengikut pesanan, roti bakar Perancis yang dibuat mengikut pesanan, kopi, dan sebagainya. Brian sangat hebat!"

"Saya menempah 2 bilik bebas rokok tetapi kakitangan menyebut bahawa ia tidak ditulis. Saya perlu menunjukkan bukti tetapi ia adalah sia-sia, mereka tidak mempunyai ruang yang cukup untuk menampung. Kolam renang bersambung dengan kolam renang kondominium dan kakitangan perlu mengiringi tetamu secara manual untuk masuk melalui laluan yang berasingan. Mereka juga tidak memaklumkan untuk mengambil tuala di dalam bilik. Akhir sekali, tuala dalam bilik adalah kotor. Hotel ini boleh melakukan kerja yang lebih baik dalam mencuci tuala"

"jarak berjalan kaki ke pusat membeli-belah pusat dan stesen kereta api bawah tanah. mendapat mixue cafe dan mart di hadapan hotel. katilnya sangat selesa dan lembut. proses daftar masuk agak cepat. hargai itu. air panas dan mandi juga bagus. mereka mendapat spa untuk urutan dengan harga yang murah ditambah baucar diskaun 100 ribu IDR untuk spa. tetapi saya harap, kakitangan spa akan memberi sedikit masa peribadi untuk pelanggan semasa menukar pakaian dan masa mandi selepas urut dan bukannya membersihkan dan mengatur bilik, berjalan masuk dan keluar semasa pelanggan menukar. ia agak tidak menghormati saya bahawa saya tidak mahu mengulangi perkhidmatan itu. juga keseluruhan sesi saya hendaklah 90 minit (urut tradisional ) & lilin telinga (45 minit). start pukul 12.20 pm tapi habis pukul 2 pm. jadi pastinya tidak disyorkan jika anda ingin membayar untuk jumlah masa yang betul yang anda dapat. hotel ini mempunyai perkhidmatan penyimpanan untuk bagasi sekiranya anda ingin keluar / ke pusat membeli-belah selepas waktu daftar keluar sebelum kembali ke lapangan terbang. Saya akan mengulangi penginapan tetapi bukan perkhidmatan spa."

"It was only for a single night to tie in with my plans, and it worked out perfectly, not least for its location. My look up in relation to its distance from Medan Airport showed 900 metres, so finding out that it was a quick trip up a travelator was a major bonus after a long day and a 2 1/2 hour flight delay. Reception were efficient and, just as important to me, cheerful and friendly. Room was spotless, bed was comfortable, everything worked. End of story. Oh, I forgot, Reception were just as good on checking out. A pleasure to be there."

"A nice place to stay but i cant make it longer here because come from other place that far from here & need to checkout early due to early flight on that day.. also I missed to see sunset from here 😟"

"Kamar model tua, kloset gk ada jet shower😮💨😮💨 Ac kurang dingin.. Sarapan variasi standad.. Kolam renang rame, karna kolam renang di sewakan buat umum"