An average Japanese hotel. Staff very unhelpful at check in. Demanding an extra charge the 3 of us to use our 2 booked rooms that could accommodate 3 people per room. For peace of mind we paid up by credit card so that the receptionist couldn't just pocket the money. We were told breakfast was only served until 9am, so not great for a leisurely start to the day. The hotel is convenient for the Kobe shopping street for anyone in search of a bargain
Next to the spot, but a bit far away from station. There are 2 big malls next to the hotel. The view is extremely great sea view and the price is reasonable. However, nobody answer my room service.
Hotel berhampiran Arima Onsen Hotspring,Kobe31.7% pelancong memilih kawasan ini
PPengguna Tetamu2025.05.27
One of the best experiences in my life. The view from the windows is incredible. Kaiseki dinner was awesome (requires booking in advance, though).
Modern yet real onsen.
The staff is extremely polite and helpful.
The only problem: bad private bath condition. But nothing critical.
An excellently located hotel, only approximately three minutes from the train station, with welcoming and professional staff. The room was clean and well appointed with a lovely night view of the city. There are plentiful adjacent shops and restaurants, and the castle is a direct half an hours walk away.
The room was clean overall and service was quite good. But my stay at the hotel ended on a low note. On my check-out day I decided to have breakfast at the hotel restaurant on the 2nd floor. The menu included a ”Continental Breakfast” (at 2000 yen), for which I could choose between toast/croissant/danish, different juices, and coffee or tea. I assumed that the above choices are breakfast items with options, and expected a normal ”Continental Breakfast” which usually includes an egg, bacon/sausage/ham, and some potato fries etc. It turns out that this continental breakfast includes *only* 3 pieces of toasted bread (they later gave me 2 additional pieces because the original 3 were too burned), along with juice and coffee, charging me 2000 yen just for these. I felt this is a rip-off even for a hotel breakfast, and misleading.
Saya bertukar ke hotel ini pada saat-saat akhir kerana lokasinya yang selesa. Tanpa diduga, ia benar-benar melebihi jangkaan saya! Beberapa kejutan:
Lokasinya lebih mudah daripada yang saya bayangkan. Banyak kedai terkenal berada dalam jarak 5 minit berjalan kaki, apatah lagi kereta bawah tanah, yang terletak di tingkat bawah. Sangat mudah untuk ke Kyoto keesokan harinya;
Wanita di meja depan memberi saya hotel bertingkat tinggi. Pemandangannya bagus. Saya melihat matahari terbenam ketika saya mendaftar masuk. Tidak perlu pergi ke Gunung Rokko. Ia juga sangat tenang dan kalis bunyi, tidak ada bunyi sama sekali pada waktu malam;
Kemudahan bilik adalah sangat baru dan pintar. Walaupun kawasannya kecil, terdapat butiran tersembunyi di mana-mana (seperti cermin penuh di sudut, almari pakaian di dinding TV, dll.);
Akhirnya, peralatan tempat tidur juga sangat baik. Saya memilih katil dan bantal, tetapi saya mempunyai tidur yang terbaik sepanjang perjalanan di sini. Saya bimbang katil besar 1.6m tidak boleh tidur dua orang, tetapi ternyata bahawa ia tidak perlu, ia sudah cukup untuk tidur.
Belum lagi aspek-aspek lain seperti sanitasi, bekalan, dan lain-lain. Saya telah menginap di banyak hotel di Jepun, dan saya boleh katakan yang ini adalah di atas purata.
mengesyorkan! ! ! !
Hotel berhampiran Arima Onsen Hotspring,Kobe31.7% pelancong memilih kawasan ini
CCelloC2026.02.22
Love this onsen hotel very much. My one night stay includes breakfast and dinner. All dishes are tasteful and made with heart, room is spacious. We love the 美景日式房帶露天風呂, and one cave onsen free of charge with high privacy. Nice stay and we will be back agin.
Absolutely amazing hotel!! Super clean, environment is top notch. Lobby is gorgeous and the rooms are spacious and beautiful! The bathroom is incredible; part of the mirror doesn’t fog up after the shower which is such a small but excellent touch. Honestly some of the comfiest beds we slept on in Japan and we stayed at 6 different places across 19 days. Customer service is great and they have luggage storage!! 5 min walk from the train station and 15 min walk to the little part of town surrounded by a lot of shops. Right next to a 7Eleven as well. They were even kind enough to accommodate us close to the elevator bc of my knee. Check out is at 11 and it’s a breeze. Food is great too!
100/10 would recommend!
Location is good. Room is quite new. However, we are located on the 1st floor and directly on 2nd floor is the breakfast dining area. Hence, we were woke up around 5.30am by staff footsteps above, setting up the breakfast. Wall is very thin. We were unwell after eating the dinner sashimi that night. We chose the last dinner slot at 6.30pm. Both had diarrhoea, vomit and fever.
Menakjubkan
41 ulasan
9.6/10
Harga bermula
VND 2,304,424
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Wifi di Hyogo Prefecture
Terokai Ulasan Tetamu Hotel di Hyogo Prefecture
Lihat semua
9.2/10
Great
ZZhezidashuA very satisfying trip to Awaji Island was made even better by our hotel. Everything was arranged in the best way. We changed buses from Kyoto and confirmed the pick-up station through the Ctrip platform. When we arrived, it was still early, so we took the free shuttle bus to go shopping (with luggage back to the hotel). We used the coupons to buy lunch and ice cream at Hello Kitty. When checking in, the male waiters all kneel down to serve, and confirm the information of dinner and going out the next day. The room we stayed in is a single-family round house like a yurt with a viewing balcony and a wooden bath. The details of the room are all local characteristics (dressing box, free mini bar/dessert, washbasin are all petrified wood). The central roof is transparent and empty, and you can also observe the stars. We enjoyed the food here for 5 days, especially the dinner was not repeated and changed in various styles. What surprised me was that the waitress could perform saxophone and flute at dinner, and there was a restaurant like a stage on the island where you could also enjoy the waiter's musical performance. The 20,000 consumption vouchers given for 5 days are enough for you to go out for free at noon. We also bought Hello Kitty exclusive gifts for the children at the Big Apple with the vouchers. This trip to Awaji Island is more memorable than the trip to Kyoto, and the people are simple and honest. Everyone is working hard to promote tourism in Awaji Island, which is worthy of praise. I will bring my children here next time.
GGuest UserOur favourite booking throughout our entire Japan trip! This inn is a family business so you can imagine how hospitable the entire family was to us this 2D1N. Regretted not staying 1 more day as the entire village was very relaxing. Room is super clean, yukata was provided for us to visit the public baths, access to all 7 public baths provided as well. We have everything we need with this inn! There’s also a private onsen in the hotel and the host was very helpful and nice about everything. He even went out of his way to send us to & fro the Kinosakionsen station… thank you so much we had fun and enjoyed it! Will definitely stay here again. <3
AAnonymous User对不是日本人完全不友善的酒店
Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude.
Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in.
When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all.
I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy.
There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup.
Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special.
Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.
SShanghai waiker the 3rdAlthough the building is a bit old, it's a clean hotel with a good sense of tidiness, so I think it offers good value for money. The area around the south exit is convenient with plenty of restaurants. It's a shame I couldn't use the late-night snack service because I returned to the hotel too late. For breakfast, I went to Hamamoto Coffee, a famous local cafe.
DDaria GrWe stayed at the hotel in October 2024. We took two rooms for two.
Pros:
1. Magnificent rooms in the style of a classic ryokan: everything is very beautiful, authentic, lots of small details, notes and tips for guests, interesting trinkets in the room. We had beds, not futons, but this is not a minus - the beds are very comfortable. The view from the room (3rd floor) is of the mountains. The cleanliness is perfect, the room has everything that should be in a classic ryokan room: from tatami to a low table for relaxing.
2. Incomparable kaiseki dinner. Excellent sukiyaki breakfast (you cook it yourself).
3. The most beautiful interiors of the hotel, it is interesting to walk around it, exploring it from the inside. The hotel is beautiful from the outside too.
4. You can smoke in the rooms (we did not do this, and the rooms are not smoked at all). There is a smoking room at the entrance to the hotel.
5. Wonderful staff. All requests and complaints are satisfied within minutes. They speak English poorly, but it's not a problem, we communicated through a translator. The guys are cool, cheerful. Quick check-in, a bunch of reminders about where and when to come / what and how to do correctly.
6. There is a private onsen (we did not use it).
7. They give a free pass to 7 public onsen. They give discounts on souvenirs.
8. They give excellent yukatas for onsen, for women - they will give beautiful ones, the choice is huge.
Nuances:
1. The only downside of the hotel is the distance from the center of Kinosaki (15-20 minutes walk through not very beautiful places). But! There is a free transfer from the hotel to the city center, plus there is a transfer station-hotel-station. And the walk from the hotel to the center of Kinosaki did not bother us much.
2. This is not a business hotel, so there is no washing machine, iron or shower in the room. The shower (and in fact - onsen) is shared on the minus first floor - separate for men and women.
GGuest UserOverall, it's pretty good, a comfortable chain hotel.
Don Quijote is directly opposite the hotel, which is really convenient for picking up little things. The big subway station isn't very close, so if you have a lot of luggage, you might want to reconsider, otherwise you'll be dragging it across a lot of cobblestones, and your hands will get pretty sore.
The hotel's location is probably in a bustling area. After 8 PM, there are many local 'energetic' young guys around, some drinking until 3 or 4 AM. The soundproofing isn't great, so if you're a light sleeper, I wouldn't recommend it. Behind the hotel are various local pubs, which can get very noisy at night.
This is my second time in Kobe, and I'll definitely come back again, it's so beautiful!
GGuest UserOverall, our stay was good, especially the location. The room is a bit old but still well maintained.
However, we were not happy with one aspect of the service. A staff member (possibly a manager or senior from the F&B team) was not very professional and came across as quite rude.
He physically blocked us from entering the breakfast area without listening to our explanation. We clearly mentioned that our friend was already inside and had a table, and we were just trying to confirm the table number. However, he insisted we go to Level 1 for breakfast and did not allow us to explain further.
We had to go back and forth between the lift, trying to contact our friend, which was quite frustrating. Only after we showed him a photo did he finally allow us to enter.
What surprised us most was that the restaurant was actually quite empty, with many available tables. We don’t understand why we were told it was full and asked to go elsewhere.
We hope the hotel can improve staff communication and professionalism to avoid similar situations in the future.
ちちなみStaying in Kobe for a night, I booked this hotel after reading reviews that it's close to Sannomiya Station and relatively new. It was super convenient coming from Kansai Airport; I took the airport bus directly to the Sannomiya bus terminal, and after getting off, it was less than a 10-minute walk with Google Maps. Getting to JR Sannomiya Station from the hotel takes a maximum of 5 minutes, and the Hanshin Line is less than 10 minutes away – both are very close! There are plenty of dining options downstairs, and a 7-Eleven right next door. If you walk out the main hotel entrance and turn left, there's a cute dessert shop called Dorsia about five minutes away. Plus, it's not far from the Sannomiya shopping district, so you can easily walk there. I forgot to take pictures of the room, but in a double room, there was no problem opening a 26-inch suitcase.
GGuest UserGrand Mercure Awaji Island boasts unparalleled sea views of the Akashi Kaikyo Bridge and the Seto Inland Sea. Its excellent location, however, makes it best suited for guests traveling by car. Our sea-view room was spacious and comfortable, with floor-to-ceiling windows that made the morning sea sunrise a daily spectacle. Both breakfast and dinner offered a wide variety of dishes; we especially recommend the Awaji Island milk and local onion specialties. However, dining options nearby are limited, meaning you'll likely rely on the hotel's restaurant for dinner. Without a car, finding other dining spots would require a taxi.
The hotel service was attentive, and the front desk staff spoke fluent English, providing helpful guides to local attractions. While the rooftop open-air hot spring bath isn't natural, it was uncrowded, peaceful, and incredibly relaxing with its sea views. On the downside, the facilities are a bit dated, and there's a noticeable lack of family-friendly entertainment options.
Overall, this hotel is ideal for guests seeking serene sea views and a relaxed pace, offering particularly excellent value for money during the off-season.
Berapakah kadar purata untuk hotel dengan WiFi di Wilayah Hyōgo?
Bagi hotel dengan WiFi di Wilayah Hyōgo, harga purata pada hari bekerja ialah VND 7,544,822, dan harga purata pada hujung minggu (Jumaat–Sabtu) ialah VND 8,602,151.
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