Hotel Dengan Wifi di Miyagi Prefecture, Japan

the hotel location is really good. breakfast is decent. staffs have service mind and willing to help you. However, it would be great if staffs have some information around the areas. As we were at the hotel during New Year period. staffs recommended some of the restaurants/bar without knowing if these places were closed at that time.

The room is clean, quite spacious in a Japanese standard (I stayed with the one in Tokyo in the same group and this is much better) sadly they don’t have onsen or public bath which is a bit disappointing. But the convenience of locating exactly next to the JR station is superb! Before you check in you can actually chill at the lounge with free drinks and nice view. quite relaxing with a good view of the Sendai city.

Location is great, walkable to shops, trains, parks and attractions. Room is basic and a little noisy/light, good shower/bath area. Some free amenities at front desk and no issue with luggage storage, coin operated laundry worked well. We declined cleaning after the first night as wasn't very well done, however had fresh towels every day

I forgot to snap a picture of the room. It’s the nicest hotel I have stayed in Japan for the price I paid. The hotel’s bed is slightly fixed higher to allow storage of luggages. This is very convenient for travellers with larger luggage. We had two 30mins luggage and had no problem roaming around the room. The amenities provided here is of better quality as well. Feels nice to the skin. It was New Year’s Eve yesterday and the hotel prepared soba noodle for everyone. Felt so warm after a long chilly day in Sendai! Overall. Great stay!

Everyone especially cleaning workers polite & helpful. Room small but locution great & toilet well equipped & clean. Lots of restaurants around. The local market nearby is a must-go. One minus though, counter staff can't easily understand our requests. Sendai is a great place but English is not a common tool for communication.

Very nice and clean. The public bath is a plus for travellers who wish to have one in an urban area. The cost per room per night is also very attractive!!!

Apabila saya masuk, pekerja itu mengelap kotak saya untuk saya Pada hari itu hujan dan kotak saya sangat kotor. Suhu air dah cukup tinggi, dan suhu sauna pun tinggi rasa macam nak bersiap😅😅😅 Dah minum Yakult dan dapat free popsicle bila keluar malam pun sedap ke kedai beli daging dan telur, dan merealisasikan daging dan telur sendirian hehe🤤🤤🤤. Sarapan pagi sangat kaya, dan anda boleh membuat mangkuk nasi makanan laut anda sendiri juga sangat istimewa. Keadaan bilik itu sunyi sehinggakan saya terus pengsan selepas berendam dan makan. Saya mahu tinggal lagi lain kali!

Room is quite big and comfortable, beautiful lobby. The room had double-layered curtains with sheer drapes, which was a very thoughtful touch. Even when the morning sunlight was bright, it didn’t feel harsh. The only pity was that we didn’t get to try the hotel breakfast this time—hopefully, we can enjoy it on my next visit. It’s a hotel that makes me want to come back again~

Check-in and check-out was really easy. Room and hotel both had nice amenities. But the room could have been a bit cleaner. I noticed during my 4-night-stay, that the room had not been vacuum cleaned once and two times I received a slip of paper by the cleaning staff that the cleaning could not be completed. One time they stated that there still was my stuff on the table and therefore it could not be cleaned. Another time, they did just leave the slip without checking a reason. I was confused both times, since all the things left on the table were the ones the hotel put there. The bathroom should also not only be treated for mold, but should be cleaned more thoroughly in general, since there was still dirt on the walls and cealing, which caused a small number of flies to live in the bathroom.  Some people might also find it hard to fall asleep, since the walls are thin and you can hear the noise from the street as well as the very loud bathroom vent that is on 24/7 and cannot be switched off.  Location of the hotel was easy to find and very central, so that was really nice.

I had 2 stays here, both 4 nights but different experience. First one was great, polite staff and everything was good. Second stay left a bitter taste, first the staff at the reception looks like a manger, make, 20-30yrs old, when he speaks English he’s definitely not that polite. When u ask to change coins for the washer he sad nothing, no smile, very shocking from a Japanese hotel and from a management role. Maybe because I am foreigner so he doesn’t care? The other disappointment was this hotel cleans on the 3rd day, I left a sign: no towel needed on the door. Came back with no clean, I called the reception, a male staff couldn’t understand what I was saying,I don’t think he speaks a lot of English, which is ok, so I spoke Japanese. He told me: in Koko Sendai west, as long as you put up a sign, we don’t come in the room. Both signs mentions nothing about this, one sign is :no need to change new towel. Other one is: do not disturb. This Koko hotel makes up their rule. GREAT. Not speaking English is not a problem but the attitude is very unpleasant. He gave me this feeling: well sorry I am not going to do anything and you are a foreigner so I don’t care. I don’t know why 2 stays can have such big differences and this makes me question how the standard is kept.