Nice hotel in a good location. Very close to the main station. 7Eleven and Family Mart next door either side. Rooms are fairly small, but that’s expected. Did not have the breakfast. There is no communal area. Close to lots of shopping malls.
The hotel provided excellent service, and the facilities were exceptionally clean. The attention to detail throughout the property reflects the quality of a well-managed metropolitan hotel, creating a comfortable and welcoming experience for guests.
Nice place with competitive price, near the main shopping street that connected with Sendai Station, which take around 15 min to walk to the station. With skincare, personal care stuffs provided, I love the bathing salt.
I forgot to snap a picture of the room.
It’s the nicest hotel I have stayed in Japan for the price I paid.
The hotel’s bed is slightly fixed higher to allow storage of luggages. This is very convenient for travellers with larger luggage. We had two 30mins luggage and had no problem roaming around the room.
The amenities provided here is of better quality as well. Feels nice to the skin.
It was New Year’s Eve yesterday and the hotel prepared soba noodle for everyone. Felt so warm after a long chilly day in Sendai!
Overall. Great stay!
Everyone especially cleaning workers polite & helpful. Room small but locution great & toilet well equipped & clean. Lots of restaurants around. The local market nearby is a must-go. One minus though, counter staff can't easily understand our requests. Sendai is a great place but English is not a common tool for communication.
Great stay in Sendai! The location is excellent—very close to the city's pedestrian street, making it easy to walk around and explore. The room size is moderate, comfortable and clean. A big plus is the free parking, which is rare and super convenient. If you're driving or just want a well-located place to stay in Sendai, this hotel is a solid choice!
Terdapat rambut di atas katil. Angkat bantal ke atas. Dan di atas lantai bilik tidur terdapat rambut yang tersangkut pada stokin.
Berhampiran stesen bawah tanah Tetapi pintu keluar di sebelah hotel tidak mempunyai lif.
Mandian onsen kecil di luar, mampu merendam 2 orang pada satu masa.
Terdapat popsikel percuma, ais, dan ramen lewat malam.
Sarapan pagi adalah banyak, tetapi meminta susu hangat tidak tersedia untuk saya. Kami terpaksa mengambil susu sejuk dan memasukkannya ke dalam air panas sendiri.
Room is quite big and comfortable, beautiful lobby.
The room had double-layered curtains with sheer drapes, which was a very thoughtful touch. Even when the morning sunlight was bright, it didn’t feel harsh. The only pity was that we didn’t get to try the hotel breakfast this time—hopefully, we can enjoy it on my next visit.
It’s a hotel that makes me want to come back again~
Check-in and check-out was really easy.
Room and hotel both had nice amenities. But the room could have been a bit cleaner. I noticed during my 4-night-stay, that the room had not been vacuum cleaned once and two times I received a slip of paper by the cleaning staff that the cleaning could not be completed. One time they stated that there still was my stuff on the table and therefore it could not be cleaned. Another time, they did just leave the slip without checking a reason. I was confused both times, since all the things left on the table were the ones the hotel put there. The bathroom should also not only be treated for mold, but should be cleaned more thoroughly in general, since there was still dirt on the walls and cealing, which caused a small number of flies to live in the bathroom.
Some people might also find it hard to fall asleep, since the walls are thin and you can hear the noise from the street as well as the very loud bathroom vent that is on 24/7 and cannot be switched off.
Location of the hotel was easy to find and very central, so that was really nice.
I had 2 stays here, both 4 nights but different experience.
First one was great, polite staff and everything was good.
Second stay left a bitter taste, first the staff at the reception looks like a manger, make, 20-30yrs old, when he speaks English he’s definitely not that polite. When u ask to change coins for the washer he sad nothing, no smile, very shocking from a Japanese hotel and from a management role. Maybe because I am foreigner so he doesn’t care?
The other disappointment was this hotel cleans on the 3rd day, I left a sign: no towel needed on the door. Came back with no clean, I called the reception, a male staff couldn’t understand what I was saying,I don’t think he speaks a lot of English, which is ok, so I spoke Japanese.
He told me: in Koko Sendai west, as long as you put up a sign, we don’t come in the room. Both signs mentions nothing about this, one sign is :no need to change new towel. Other one is: do not disturb. This Koko hotel makes up their rule. GREAT. Not speaking English is not a problem but the attitude is very unpleasant. He gave me this feeling: well sorry I am not going to do anything and you are a foreigner so I don’t care.
I don’t know why 2 stays can have such big differences and this makes me question how the standard is kept.
Sangat Baik
339 ulasan
8.9/10
Harga bermula
AED 94
satu malam
Semak Ketersediaan
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Amazing
WWangjingsanshaoGreat location, just a five-minute walk to Sendai Station. It's like an upgraded version of a Richmond Hotel, with newer facilities than the usual ones. They offer complimentary tea, coffee, drinks, and ice cream all day, plus noodles in the evening and free welcome drinks. There are also many gyutan (beef tongue) restaurants nearby.
GGuest UserExcellent! The hot springs were very comfortable. It's right next to Sapporo and the morning market station, with plenty of shops around. There are also many convenience stores nearby, and the hygiene was good.
XXilijiejieThis was my second stay here, and I honestly think their mattresses are the most comfortable I've ever slept on, even compared to luxury hotels. They offer the perfect balance of firmness and support for my back, making them incredibly cozy. That's actually why I decided to book here again. On another note, the breakfast was excellent! They had a great selection of fermented foods and plenty of plant-based options. The ox tongue curry soup with rice was absolutely amazing, and the crisp and tender kimchi was a pleasant surprise. I even had two bowls of miso soup!
AaaliaaliRoom is small but clean and they provide amenities. Staff is friendly. Location is near train & bus station and many shopping center & restaurants.
GGuest UserWe went to Sendai for last three years and we stayed at this hotel for at least three to five days. Nevertheless, no loyalty credit has been given. We booked a room at the last date we left Sendai (ie 2-3 Dec) and lastly we changed our mind to stay tat this hotel for two more days (ie 30 Nov to 2 Dec). When we asked if we could stay at the same room from 30 Nov to 3 Dec but not staying at the corner room, the hotel replied either we had to upgrade the room we booked for 30 Nov to 2 Dec by paying extra JPY4,000 or downgrade the room we booked on 2-3 Dec. 「No refund」was offered for any downgrading, thus we had no choice but paying extra JPY4,000. When entered into the room, we saw some rubbish on the floor, we went down to the reception immediately, in the lift, one of receptionists was with us, we intended to tell her about the cleanliness of the room but she didn’t make any response, seemed that it was none of her business. We showed the vedio regarding the rubbish to the receptionist and asked to change the room. He replied no available room for the change and no helper could help us to clean the room. At last, the receptionist came up and pick up the rubbish. No offer to clean up the room next day but sticking to the hotel’s rules to clean the room every three days. We were very unsatisfied with the hotel services and concerned about the cleanliness of the hotel.
AAnonymous UserWe were to people during 3 nights.
The pictures are from after our stay, that’s why it’s a bit messy. It was very tidy and nice before we moved in for our stay.
It was quite close to the station and a lot of restaurants close by, and extremely close to the morning market as well, which was nice.
The room was very nice and clean. A little bit spacious as well. If you have a suitcase I think you maybe manage to open it somehow. We didn’t use any cleaning service. They also had a sign you could use if you didn’t want new towels (which I thought was good from the environmental perspective).
The people were nice and polite. The amenity was good as well. They had de basic stuff, which was good.
Overall we think we had a very nice stay at this hotel.
GGuest UserThe hotel staff were incredibly helpful, and even the cleaning team offered warm greetings, creating a very pleasant atmosphere throughout. The amenities were plentiful, and above all, the room was spotlessly clean. What truly impressed me was that the room came fully equipped with ReFa brand essentials: a straightener, curling iron, hairdryer, and even a ReFa shower head – it was absolutely fantastic! The excellent location was another huge plus, with plenty of shops and restaurants nearby, which was incredibly convenient.
GGuest UserLocation a little away from the centre, no that easy to get to but in a quiet residential area. Very friendly staff with good service. Also allowed to leave baggage after check in. The lady who helped with that also had perfect English. Unfortunately I ended up at a time where the prices were extortionate due to some event happening but this was the most affordably priced option without sacrificing too much, also one of the very few with rooms available at that time too. Happy with this and would recommend if you don't mind a bit of distance to the centre.
MM315587****The location is great, right in a shopping street, about a 15-minute walk from the station. There are plenty of shops nearby, making it very convenient for dining and other needs. The hotel uses a self-service check-in and check-out system at the front desk, and the overall experience was excellent. The room I booked this time was over 30 square meters, which is quite spacious for a Japanese hotel and offers great value for money. The facilities are also relatively new. I'm very satisfied with my stay.
Ttraveller_eyscI had a wonderful stay at this hotel. The staff were warm, attentive, and always ready to help, creating a welcoming atmosphere from the moment I arrived. My room was clean, comfortable, and well-maintained, with all the essentials provided. The facilities were impressive, especially the dining area and overall cleanliness throughout the property. Location was convenient, making it easy to explore nearby attractions and access transportation. Breakfast offered a good variety and everything tasted fresh. Overall, the hotel delivered great value for money, and I truly enjoyed my time here. I would happily return and highly recommend it to others.
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