The bathroom was very unclean, with hair and nail clippings indicating the need for a deep cleaning. Furthermore, it lacked an exhaust fan, and the prayer mat also required washing.
As for the services and price, they were great, as were the size of the room and the cooperation of the staff, whether reception or workers.
The hotel room is very large, with a living room, the environment is quiet, and the customer service staff are also very nice and enthusiastic. They helped us solve many problems. This is the most satisfactory hotel I have booked on Ctrip so far, no doubt about it.
The air conditioner is a bit loud, but the environment and service are very good. The lady at the front desk was great. If the credit card was not successfully swiped, she gave me free breakfast.
A nice and beautiful experience. It wasn't my first.
But they were very late in getting me in and they didn't compensate me or take into account the notes I mentioned to them.
Facilities: Old
Cleanliness: Poor, smelly
Environment: Average
Service: Poor
Breakfast: Poor, too few options, not enough to eat
There weren't even any tissues in the room
The sea-facing room was large and nicely furnished. The windows did a great job of keeping out the noise. The connecting door to the neighboring room, which was occupied by kids from a basketball team who kept playing music until 5 a.m., was not so great. The Wi-Fi worked well. The breakfast was comparable to a 4* hotel. The Corniche is a 10-minute walk away. Across the street is a large Danube supermarket, and next door are four Arabic fast-food restaurants. The rooftop terrace on the 11th floor has a lovely view and a small pool. In the evening, the restaurant offered a buffet for 149 SAR (approximately €35). The staff were friendly but couldn't help us find a transfer to Bahrain.
Business trip experience.. One of my best trips.. The hotel is designed to receive you and create a quiet atmosphere for sleep and work.. I really liked the design of the office in the room.. I worked on it for many hours.. It was very comfortable and convenient.. Also, the staff is friendly and respectful (Mohammed and Abdullah).. Thank you very much for the beautiful experience 🙏🏻
Breakfast was worth for a price
I gave it 4 out of 5
Because there were some important details in the maintenance of rooms and consumables, they had to be followed up
Very Good
162 ulasan
8.5/10
Harga bermula
€ 56
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Wifi di Eastern Province
Terokai Ulasan Tetamu Hotel di Eastern Province
Lihat semua
8.9/10
Very Good
GGuest UserThe hotel room is very large, with a living room, the environment is quiet, and the customer service staff are also very nice and enthusiastic. They helped us solve many problems. This is the most satisfactory hotel I have booked on Ctrip so far, no doubt about it.
WWenzelFor a first-time visitor to Dammam, Saudi Arabia and for the amount that I have paid for, staying at Boudl Al Shatea was, to me, a great decision. Everything that I needed in a hotel for a relatively short 3-night stay was present specially in terms of the room amenities and available facilities at the hotel (e.g. swimming pool). I also appreciated the Reception officer offering to guests Saudi coffee and dates while they do their check-in/check-out procedures. This apparently simple but kind gesture gave me a very nice impression about Saudi culture and hospitality. The room I was assigned was spacious, clean and smelling nice, and fully furnished. The housekeeping staff did an excellent job in ensuring the cleanliness and orderliness of my room and this was true for the rest of the hotel's premises. In terms of location, the hotel is a short taxi/Uber/Careem ride away from the Dammam Main Bus Station (if you are coming from King Fahd International Airport via the Eastern Region Bus). There is also a not-so-vibrant mall next to the hotel (called Al Shatea Mall), which thankfully had a Carrefour Hypermarket giving me easy access to whatever I had in mind to eat (like breads/pastries, fruits and Saudi treats/snacks). Restaurants and fast food chains are also aplenty and are short walking distance away from the hotel. However, if you would need to explore the more known tourist areas/attractions in Dammam, walking is not an option as these are a bit far off and would require booking a taxi/Uber/Careem. But given another opportunity to visit Dammam in the future, I would definitely choose to stay at Boudl Al Shatea again.
BBenny the kidBeautiful, modern hotel in Dammam. Service staff are professional and friendly. Rooms are spacious. Multiple restaurant options. Outdoor pool is relaxing. Fully equipped gym and spa (sauna, steam, ice room…) complex. Highly recommend for travelers.
GGuest UserI just have issue as the room was not that soundproof you can hear everyone walking at corridor, plus the water from the other rooms (maybe bathroom) and doorbell for the other room it seems they are knocking to your door as well.
HHoustonianI don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.
AAnonymous UserI stay in this hotel for two nights, the hotel is very nice located near the Cornishe. the breakfast was great with lot of food types. The room must be repaired, at bathroom there is a water leakages. At night is a little bit noisy because street. The hear dryer did'nt work hot. For my opinion this isn't 4 stars hotel.
DDontesThe room is large, but the facilities are old and poor.
The room is very dark, and the experience is not very good in all aspects.
There are many Chinese people going to Saudi Arabia now. It is recommended that Ctrip include more local hotels to increase everyone's choices.
MMTMSThe hotel room is clean and tidy, the bed is comfortable, the space is suitable, and the price-performance ratio is high. It is very good. It is just that the amount of water in the bathroom is small. It would be better if it can be improved.
GGuest UserThe sea-facing room was large and nicely furnished. The windows did a great job of keeping out the noise. The connecting door to the neighboring room, which was occupied by kids from a basketball team who kept playing music until 5 a.m., was not so great. The Wi-Fi worked well. The breakfast was comparable to a 4* hotel. The Corniche is a 10-minute walk away. Across the street is a large Danube supermarket, and next door are four Arabic fast-food restaurants. The rooftop terrace on the 11th floor has a lovely view and a small pool. In the evening, the restaurant offered a buffet for 149 SAR (approximately €35). The staff were friendly but couldn't help us find a transfer to Bahrain.
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