Really enjoyed my stay here. The hotel was clean, comfortable, and had everything I needed. The staff were friendly, and I especially want to mention Orokhan—he was very helpful and made things easy for me. His English is excellent, which made communication smooth and stress-free. Overall, a great experience and I’d happily come back.
We recently stayed at the Hilton DoubleTree and was thoroughly impressed by the quality of service, particularly from a staff member named Halil. From the moment I checked in, Halil went above and beyond to make sure my stay was comfortable and stress-free.
He was incredibly courteous, attentive, and genuinely helpful—whether it was assisting with local directions, making recommendations, or ensuring everything in my room met expectations. His professionalism and friendly demeanor made a lasting impression and truly elevated the overall experience.
It’s staff members like Halil who make a difference in hospitality. Thanks to his dedication and service, I will definitely be returning to this location and recommending it to others.
Thank you again, Halil, and the Hilton DoubleTree team!
Location definitely worth to choose this hotel you can walk modt of everywhere in central area very close by to airport and intercity bus station.
Housekeeping needs bit more paying attention to not to creating issues on stay.
Rest of all tge staff members very kind helpful
The clerks are very heartwarming. They answered all my questions for traveling and gave me some advice in English. The last day after checking out, the clerk even led me to the minibus station, telling me how to go to the Van Castle.
The breakfast they offers is traditional Turkish breakfast.
While the sound insulation effect of the room is very bad. Every night I will wake up because of the noise outside. If you are not strict with the sound, I strongly advice you to book this hotel.
This hotel looked like it needs some refurbishing but it does have a strong point in that it right on Lake Van. I had a few issues during my stay but were resolved immediately. The room I was first given smelled of drainage pipes so they immediately gave me another. In the evening, I realised my hair dryer was broken. They immediately sent someone to fix it. The next day, the water from my toilet no longer worked. They sent someone to fix it immediately while I had breakfast. They are very quick to solve any problems. I loved the breakfast, so much variety. And I am grateful that they let me have my room a bit earlier which many hotel won’t even if they could. The staff are great.
ما ۱۰ شب اقامت داشتیم واقعا تمیز بود رفتار پرسنل عالی ترانسفر خوب مسئول هتل اقا ارکان مرد محترمی بود خیلی کمکون کرد دسترسی به همه حا عالی مرکز خرید نانوایی سوپر مارکت داروخانه همه چیز خوب صبحانه مطلوب بود فقط مشکلش این بود که صبحانه شارژ نمیشد باید اول وقت برین وگرنه همه چیز خوب بود
It is new building and clean.
Staffs are friendly & nice.
Most important thing in this hotel is
The reception Lady👍
She has the most important roll in managing hotel.
She will help you with anything you ask regardless wether your question is
About the hotel services or shopping out ir finding a suitable place.
This lady is the Real important Key in this hotel.
I wouldn’t recommend this Hotel without this lady sitting in reception seat👍👍👍
Thank you🙏🏻
Sangat Baik
58 ulasan
8.8/10
Harga bermula
€ 42
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Wifi di Van Province
Terokai Ulasan Tetamu Hotel di Van Province
Lihat semua
7.8/10
Good
GGuest UserThere are no slippers. There is a barbecue restaurant below. There is a bit of smoke. If you open the window, go to his location. The overall service is good.
GGuest UserThis hotel looked like it needs some refurbishing but it does have a strong point in that it right on Lake Van. I had a few issues during my stay but were resolved immediately. The room I was first given smelled of drainage pipes so they immediately gave me another. In the evening, I realised my hair dryer was broken. They immediately sent someone to fix it. The next day, the water from my toilet no longer worked. They sent someone to fix it immediately while I had breakfast. They are very quick to solve any problems. I loved the breakfast, so much variety. And I am grateful that they let me have my room a bit earlier which many hotel won’t even if they could. The staff are great.
GGuest UserWhile travelling back to the UK, I had to stay one night in Van, Turkey to catch an early flight the next morning. I was very lucky to find this wonderful hotel in Van city. The hotel was very clean, warm, and comfortable, which was exactly what I needed after a long journey.
A special thank you to Sarhaad, the receptionist/manager. He was an extremely kind and welcoming gentleman. His English was excellent, and he was always happy to help with anything I needed. It made my stay much easier and more pleasant.
The price was also very fair, and the hotel itself was spotless. One thing that really stood out to me was the elevator – it had a beautiful design with cultural decoration, which made the place feel unique and memorable.
I truly enjoyed my stay there and was able to rest and recharge for my journey the next day. I highly recommend this hotel to anyone visiting or passing through Van .
CCynthia991The hotel room showed the sign of age but it was still clean. I was happy to have offered an upgrade of room with good view of the Van lake. Unfortunately, I couldn’t sleep well because the centralised air conditioning system made me sweat throughout the night. The room was so hot! Staff were helpful and polite. Breakfast offered many choices of food. We also dined in the restaurant. Staff were friendly and helpful and the food was average.
RReza RezaeipourI've been there with my wife for 4 nights. The room was tidy and clean. The towels and blankets were perfectly clean too. The bathroom was spotless, but the shower cabin needs to be renovated I guess.
There were Persian-speaking reception that could be so helpful for Iranian. They were so polite and welcoming, especially Mahan.
They have a Persian nightclub there. I didn't go, but I guess it's cool.
Location is so close to the Chumhuriat street. There are almost some shops and supermarkets like A101. Breakfast is not wow, but fine, with various jams, butters, cheeses, eggs, and such. Restaurant staff are really welcoming.
Overall it is worth it.
GGuest UserOverall the hotel is new and location is good. The service of all the staff from the reception to the concierge to the breakfast restaurant staff - are excellent!
The only thing that is misleading is they do NOT have 3 single beds yet trip.com stated there were and so I selected this hotel because of the triple beds. Upon check-in they gave us one queen bed and one single bed and when I asked them they said they do NOT have such category of room...so I told them to update in trip.com so that it won't mislead us.
GGuest UserIt is new building and clean.
Staffs are friendly & nice.
Most important thing in this hotel is
The reception Lady👍
She has the most important roll in managing hotel.
She will help you with anything you ask regardless wether your question is
About the hotel services or shopping out ir finding a suitable place.
This lady is the Real important Key in this hotel.
I wouldn’t recommend this Hotel without this lady sitting in reception seat👍👍👍
Thank you🙏🏻
AAnonymous UserThe clerks are very heartwarming. They answered all my questions for traveling and gave me some advice in English. The last day after checking out, the clerk even led me to the minibus station, telling me how to go to the Van Castle.
The breakfast they offers is traditional Turkish breakfast.
While the sound insulation effect of the room is very bad. Every night I will wake up because of the noise outside. If you are not strict with the sound, I strongly advice you to book this hotel.
GGuest UserLocation definitely worth to choose this hotel you can walk modt of everywhere in central area very close by to airport and intercity bus station.
Housekeeping needs bit more paying attention to not to creating issues on stay.
Rest of all tge staff members very kind helpful
GGuest UserStaffs are friendly and attentive
I arrived at the accommodation and went to see the van-cat, they guided me directly, and when I asked about the bus to Doubeyajit, they helped me as if it were their own business
I was very satisfied with the cleaning condition and facilities.
Thanks to them, I had a very good impression of Van
I highly recommend it to anyone
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