Hotel Dengan Wifi di Otago, New Zealand

For the hotel That they had everything we needed For the hospitality Every person you meet all to cheering with you and willing to help you Marcus help us to set up a nice tour which we enjoyed so much for Dart river experience

I was shocked downstairs and thought it was a residential building, but when I came in, I was suddenly enlightened. There are not a few rooms in the hotel, very boutique. The interior decoration is the common standard of domestic high-end hotels, not amazing, but the view from the terrace is amazing, Jacuzzi is a plus

This hotel probably has the best view in Queenstown. It is very beautiful and quiet. The non-dairy desserts in the restaurant are also delicious. This is the best hotel I stayed in during this trip to New Zealand.

I wonder how many Chinese people have stayed at this treasure hotel? What a perfect hotel, a beautiful and quiet place in Queenstown. Enjoy a corner of the sky full of stars, The service is very considerate, and the fireplace is warm in winter. We went skiing in the morning and breakfast was delivered to the hotel the night before. The toiletries are all organic. In short, although it is a bit far away from the center of Queenstown, But isn’t that what resort hotels are all about? Queenstown Azur, love it!

Environment: The most important thing is the environment. It is right in the center of Queenstown. Open the window and you will see the largest lake. Facilities: There is a small happy hour living room with many Chinese elements and a wide variety of wines. Hygiene: Hygiene is okay, but water easily flows out of the bathing area Service: The young lady who received me in Queenstown on the first day was very enthusiastic.

Location: The hotel is located close to the Queenstown airport but approximately 15 mins away from Queenstown itself. Parking: There is no parking bays at the Hilton (only valet) itself but it shares with Doubletree which is limited. Due to some maintenance work, level P2 was closed off and had to park in a reserved slot for the night. Cost of parking is NZ$ 16 per night. Rooms: This is where my issue lies, the room temp is centrally managed and it was freezing at night especially with the floor to ceiling windows. Had to go to the front desk for portable heater and extra blankets on the 1st night. Bathroom is non-heated (with tiled floors) so extra cold in there. In most places we stayed in NZ, the bathrooms had heated lamps overhead for comfort. I requested the accessible room for mom and it was provided as requested although the location of the room was on one end of the building which is a distance to walk. Food: Breakfast was a good selection and ran from 630 to 1030am.

I'd say the lake view with ”The Remarkable” backgroundfrom the room is definitely worth the money. Staff are generally friendly but the cleanliness and wear&tear has quite some room for improvement in order to claim themselves a 5-star hotel. Overall, I'm pleased with the stay, the location is considered convenient if you drive as it's only takes 5 minutes drive to downtown.

The hotel charged service fees and forcibly deducted money from the credit card. Our family had dinner at the hotel. The hotel waiter thought we were foreigners and didn’t speak good English, so the bill was wrong. After we checked the prices one by one, they changed it.

Unfortunately, my stay was not very comfortable. The soundproofing is very poor, and there is a nightclub nearby that plays very loud music late into the night, making it difficult to sleep. For those who drive, can park on the roadside across the street for free after 6pm. In addition, the shower water pressure was very low, which was disappointing.

I rarely give hotels bad reviews, and first, I must commend the hotel staff; their service, attitude, and professionalism were outstanding. However, on the very first night of our stay, we encountered several issues: 1. The bathroom exhaust fan was broken. It took until the third day to get it fixed after we reported it. Queenstown gets very cold in winter, so having to leave the bathroom door open for ventilation was truly unpleasant and significantly impacted our experience. 2. The shower pressure was extremely low, and it came with a very loud, high-pitched noise. Taking a shower became a genuinely frustrating experience. 3. The back of the air conditioning unit emitted a green light, positioned right above the head of the bed. This kept me awake all night. It only improved after staff taped it over the next day. 4. Additionally, there were stains on the sofa. On the positive side, the scenery was excellent, and the complimentary parking was very convenient. However, be aware that if your room is below the 3rd floor, the view will be obstructed (this is important to note). The Airbnb we moved to afterwards offered even better views at a lower price, and even had basic cooking facilities like a stovetop and microwave, allowing us to prepare our own meals. Overall, this experience was absolutely not worth the price. The hotel offered no compensation, and the room was quite small. I definitely wouldn't recommend staying here.