For the hotel
That they had everything we needed
For the hospitality
Every person you meet all to cheering with you and willing to help you
Marcus help us to set up a nice tour which we enjoyed so much for Dart river experience
I was shocked downstairs and thought it was a residential building, but when I came in, I was suddenly enlightened. There are not a few rooms in the hotel, very boutique. The interior decoration is the common standard of domestic high-end hotels, not amazing, but the view from the terrace is amazing, Jacuzzi is a plus
This hotel probably has the best view in Queenstown. It is very beautiful and quiet. The non-dairy desserts in the restaurant are also delicious. This is the best hotel I stayed in during this trip to New Zealand.
I wonder how many Chinese people have stayed at this treasure hotel?
What a perfect hotel, a beautiful and quiet place in Queenstown.
Enjoy a corner of the sky full of stars,
The service is very considerate, and the fireplace is warm in winter.
We went skiing in the morning and breakfast was delivered to the hotel the night before.
The toiletries are all organic.
In short, although it is a bit far away from the center of Queenstown,
But isn’t that what resort hotels are all about? Queenstown Azur, love it!
Environment: The most important thing is the environment. It is right in the center of Queenstown. Open the window and you will see the largest lake.
Facilities: There is a small happy hour living room with many Chinese elements and a wide variety of wines.
Hygiene: Hygiene is okay, but water easily flows out of the bathing area
Service: The young lady who received me in Queenstown on the first day was very enthusiastic.
Location: The hotel is located close to the Queenstown airport but approximately 15 mins away from Queenstown itself.
Parking: There is no parking bays at the Hilton (only valet) itself but it shares with Doubletree which is limited. Due to some maintenance work, level P2 was closed off and had to park in a reserved slot for the night. Cost of parking is NZ$ 16 per night.
Rooms: This is where my issue lies, the room temp is centrally managed and it was freezing at night especially with the floor to ceiling windows. Had to go to the front desk for portable heater and extra blankets on the 1st night. Bathroom is non-heated (with tiled floors) so extra cold in there. In most places we stayed in NZ, the bathrooms had heated lamps overhead for comfort. I requested the accessible room for mom and it was provided as requested although the location of the room was on one end of the building which is a distance to walk.
Food: Breakfast was a good selection and ran from 630 to 1030am.
I'd say the lake view with ”The Remarkable” backgroundfrom the room is definitely worth the money. Staff are generally friendly but the cleanliness and wear&tear has quite some room for improvement in order to claim themselves a 5-star hotel. Overall, I'm pleased with the stay, the location is considered convenient if you drive as it's only takes 5 minutes drive to downtown.
The hotel charged service fees and forcibly deducted money from the credit card.
Our family had dinner at the hotel. The hotel waiter thought we were foreigners and didn’t speak good English, so the bill was wrong. After we checked the prices one by one, they changed it.
Great stay! Love the service provided by the concierge staff upon our arrival, did not manage to catch his name but he was fantastic! He was detail oriented and sincere with his service. Especially after a long drive up to Dunedin, he made sure we were well taken care of :)
Room booked was quite tiny, so not recommended to book this room type if you are travelling with big luggage. Room was also quite perfumed - which would've been better if it was much more subtle.
I rarely give hotels bad reviews, and first, I must commend the hotel staff; their service, attitude, and professionalism were outstanding. However, on the very first night of our stay, we encountered several issues:
1. The bathroom exhaust fan was broken. It took until the third day to get it fixed after we reported it. Queenstown gets very cold in winter, so having to leave the bathroom door open for ventilation was truly unpleasant and significantly impacted our experience.
2. The shower pressure was extremely low, and it came with a very loud, high-pitched noise. Taking a shower became a genuinely frustrating experience.
3. The back of the air conditioning unit emitted a green light, positioned right above the head of the bed. This kept me awake all night. It only improved after staff taped it over the next day.
4. Additionally, there were stains on the sofa.
On the positive side, the scenery was excellent, and the complimentary parking was very convenient. However, be aware that if your room is below the 3rd floor, the view will be obstructed (this is important to note). The Airbnb we moved to afterwards offered even better views at a lower price, and even had basic cooking facilities like a stovetop and microwave, allowing us to prepare our own meals.
Overall, this experience was absolutely not worth the price. The hotel offered no compensation, and the room was quite small. I definitely wouldn't recommend staying here.
Amazing
228 ulasan
9.4/10
Harga bermula
RM 1,418
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Wifi di Otago
Terokai Ulasan Tetamu Hotel di Otago
Lihat semua
8.3/10
Very Good
VVictorThe lake view is stunning right through my room window, very impressive. The beds are comfortable and the room’s spacious. The front desk staff is very friendly and helpful, above and beyond my expectations. The location is perfect, only a walking distance to the town centre but away from the crowds. The bathroom is however out of dated with quite old toilet, sink and bathtub, not on par with a 4-star hotel. The price is very reasonable. I would recommend this hotel for its overall quality.
GGuest UserThis hotel offers excellent service and boasts new facilities. The rooms are incredibly quiet, ensuring a very comfortable night's sleep. I highly recommend staying here when you visit New Zealand. The amenities are comprehensive, and the self-check-in and check-out process is very smart. It's definitely a top choice for accommodation during your travels.
KKhoThe place is spacious and the location is excellent. It is right next to the main road. After watching the little penguins, you can buy fast food nearby before returning to the hostel. The room is spacious and there are staff on duty at night. You can park at the door, which is very convenient
HHuobatuThe hotel environment is particularly good, the proprietress is a Chinese sister, especially good, give me milk, it is very quiet, and very close to the scenic spot, there is a McDonald's and gas station ten meters away, there is a fish and chips 100 meters away, and the Chinese are also delicious but not friendly. In short, the hotel is very clean, the location is good, convenient and fast, parking is very convenient
Ssuper酷酷鴨Stayed here for two days in a row. The location is very good. I chose it because the introduction said there is free parking. Currently, this youth hostel has 3-4 parking spaces in front of the door, first come first served. Otherwise, you need to go to Hamilton Road to find one (which is often full). You need to bring your own shower gel and shampoo, which is not very convenient. Other than that, I can give it a very high score. The youth hostel has cooperation discount codes with some attractions, you can ask the front desk to get them. If you are traveling alone, I still recommend them.
GGuest UserI was really disappointed to find that the bathroom hadn’t been cleaned when I checked in. The shower area had visible stains, and the toilet was extremely dirty — there were even traces of the previous guest’s waste left inside. When I informed the front desk, they said the cleaning staff had already left and the room couldn’t be cleaned until 3pm the next day. No apology, no compensation. This was completely unacceptable and very disappointing.
MM15515****Highly recommended! It's a suite design with a kitchen that not only has a stove but also a microwave and oven, and all the basic cooking utensils are provided. Both the living room and bathroom offer lake views, which is incredibly pleasant. The TV supports screen casting, and the bathroom facilities are quite modern. There's even a very small balcony, big enough for two people to stand on. I got a great deal when I booked, but normally it's about 1300-1400 RMB per night. It's a fantastic option if you don't fancy the local food and want to cook your own meals.
Ssuki_zhuangThe hotel's breakfast times are very strict. Five families stayed here, and one of them arrived for breakfast at 10 AM only to be denied entry. This meant we missed out on the pre-paid breakfast, which was a significant loss. I would not recommend the breakfast at this hotel; it's much better to head to the city center for some bread and milk, as the hotel's breakfast is truly mediocre. It was, in fact, the worst breakfast I've had during my 15 days in New Zealand.
The hotel itself is pleasant, and its location isn't too far from the city center, which would be acceptable if you're not traveling with kids. However, for us, with children, it was genuinely tiring because parking in the city center is neither convenient nor cheap.
While the hotel's overall environment and cleanliness were good, one minor inconvenience was the old-fashioned, fixed showerhead that couldn't be detached. All in all, this hotel is not very convenient for families with young children.
::))We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere.
We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time.
The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants!
We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff.
Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!
TTortelliniIt’s a huge hostel in the prime part of queenstown so it’s a mixed bag on who you’ll be sharing a room with. There isn’t really anywhere to put your things in the room and need your own lock for the small safety cabinets, and sharing 2-4 outlets with everyone in the room, but it’s clean and the bed is fine.
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