Hotel Dengan Wifi di Xorazm, Uzbekistan

Absolutely loved everything! A new hotel, sparkling clean, with fresh linens, towels, and a comfortable bed. There's a safe, and the breakfasts are fantastic. It's just a 5-minute walk to the main attractions. They greeted us with tea and local sweets upon arrival. Check-in is officially at 3 PM, but we arrived at 12 PM and they immediately let us check in. They even upgraded our room without any extra charge! When they found out it was my husband's birthday, they brought a complimentary hotel treat to our room – raisins and nuts. In the evening, we ordered dinner on the terrace with a view of the old town. We were the only ones on the terrace, making it incredibly romantic – the old town, delicious food, and the moon. The hotel staff wished my husband a happy birthday and even gifted us a bottle of wine. We absolutely loved the hotel and the service; everything was top-notch. Thank you so much!

Slightly underwhelming experience. 1) Check-in and overall experience with staff: Just OK. No one was at reception upon arrival, but a guy eventually came and he was friendly. A girl at the breakfast area was also quite warm, but other than that, most others don't really interact with guests. 2) Location: It was clear before booking it was slightly off the old city, but there really was nothing within walking distance. No restaurants or shops to get food. One can walk to the old city (~20 mins) but the roads are unpaved and there is no street lighting at night. However, the hotel provides free shuttle service to the West Gate and the train station; very helpful. 3) Breakfast: Small spread but quite tasty. I recommend installing a coffee machine. 4) Amenities: The room was spacious and comfortable, but the water supply was very erratic. The first morning there was no water supply for hours, while the pressure became weak and the toilet couldn't flush on the second morning. Overall, it was quite average, but given the low price, I think it's still OK for budget conscious travellers who don't mind being away from the centre of Khiva.

The hotel is located in the old city, which is great for daily strolls, allowing us to easily return for a rest whenever we wanted. They offer triple rooms, and while breakfast is simple, it's filling. The staff's English is excellent, making communication seamless, and the service is good. You can call the front desk to book airport pickup and drop-off. The hotel terrace offers fantastic sunrise views! However! When we arrived, the hotel was undergoing simple renovations, which Trip.com and its agents failed to inform us about! This seriously affected our health! But once we checked in, it was non-cancellable! And at that time, we weren't even sure if we could find another hotel. There were paint cans in the hallway, so our room had a strong renovation smell. I immediately contacted Trip.com customer service, but regrettably received no response, absolutely no response! Not even from a human agent! It wasn't until I checked out that they offered me a so-called 'solution'! I expressed my dissatisfaction to customer service and hoped Trip.com would take international bookings seriously and fulfill its responsibilities! Regarding the hotel service, after I reported the issue, the front desk attendant showed me all the remaining rooms, but unfortunately, they all had the same smell. He then helped us turn on the ventilation fan; in short, he did everything he could to help. We had no choice but to make do for one night. If you plan to stay a month from now, I would still recommend it!

Very good, overall very satisfied, the environment is good, the service staff is also very nice, close to the attractions, recommend everyone can live here, I hope a pleasant journey

Good hotel, would recommend.

The homestay is in the old city. It takes about 200 meters to enter from a city gate. The taxi and the gatekeeper explain that they can drive into the hotel. Walk 200 meters at night to the short tower to see the night view, but you have to pass a dark light alley, and the small city is safe.

This hotel is located within Ichon Qala, the UNESCO World Heritage Site in Khiva. The cleanliness, location, service, facilities, and amenities were all wonderful, and the staff were incredibly kind. It was the best quality hotel I stayed at in Uzbekistan, and I would love to visit again! What I liked: • The room was super clean • Excellent location • Delicious breakfast • Enjoyable conversations with the staff • They helped exchange USD to local currency What I found a bit disappointing: • Honestly, nothing at all (seriously!)

The hotel was clean and the bathroom was creaky The hot water in the shower was warm. Amenities such as toothbrushes and shampoo were all available Breakfast was also rich and delicious I didn't understand Russian by phone from a taxi and it was very helpful to respond instead. I want to stay again

It is a relatively good hotel in this city and is recommended to stay in. It is not far from the ancient city by taxi, and the taxi fare is also cheap. The Italian restaurant on the first floor of the hotel tastes good and affordable.