This is a fairly new and trendy place in a beautiful converted old barracks. It had a ”buzzy” feel to it, and is conveniently in walking distance of both the station and the town centre.
The room was mostly good - everything was spotlessly clean, the bed was comfy, and the coffee machine and kettle were nice to have. However, there was a big set of stairs to get up to them, so do check with staff while booking if you have any accessibility issues, and it made a midnight loo trip quite the adventure!
As for issues with the room, firstly the shower wasn't great. It had two separate hot and cold taps rather than a mixer, so it was a little difficult to get the right temperature. The shower hose was also quite new and stiff, so the shower head kept spinning around to point at the wall.
The Aircon positioning is also a little odd too - the unit is in the upstairs part over the bed, but the thermostat is in the significantly chiller downstairs by the door, so I woke up in the middle of the night with hot air being blasted at me!
It’s the best hotel by far. Great location with a supermarket right below and a 2-minute walking distance to a train station. Lovely view and beautiful hotel. Worth every penny.
We specially enjoyed the bath tube in the room we stayed. The location was also great, as you can connect directly to the shopping district. Staffs were very friendly and helpful.
The location is about midway between Ghent and Bruges. The parking is free. Not much in the way of things to do locally. The hotel price is right if you have a car and can commute into Bruges where just about everything is a little on the high side. The front desk is very helpful. The room was spotless.
Fantastic for the price we paid clean and nice staff very nice looking place loads to eat and drink within walking distance only downside no tea or coffee making stuff in the room, woold absolutely stay again tho and definitely plan to soon, BBQ grill place near by had amazing food
Muy buen hotel, limpieza de 10 y atención muy amable, sobretodo las chicas del desayuno.
Desayno abundante y gran variedad con unas vistas increibles de la ciudad
Hotel Carlton in Ghent offers a warm welcome, spacious rooms, and excellent cleanliness. The staff are genuinely helpful, breakfast is generous, and transport links are convenient. It’s quiet yet close to the historic center, making it a comfortable, great-value base for exploring the city for leisure travelers and short stays.
Sint Niklaas was going thru a process of major road and town works. Confusing one-way systems at play gave me a flat tyre reversing back around the right way and hitting a bunch of stones popping out the ground near the kerb.
I think it would be nice to return once the town face-lift is complete... 🤔
Ibis, I thought you'd be better than that. €20 deposit for a kettle and no milk, coffee, tea, or sugar in your room on arrival.. 😒
The ladies working there were lovely enough to give my gf & I a smile 🥰 they know where to park and at what times to pay the machines at the car parks 🤓
Cheap and fairly cheerful but also stressful to load and unload. 🤕
TTak ChiGenerally the cleanliness of lobby floor public areas and room were above average 👍🏻👍🏻
Need to be careful when driving into that expo , ikea and the hotel zone as they located along with each others and shared the same directory board which the indicator bit small you might miss the hotel car park entrance
The front staff he is super friendly and helpful 👍🏻👍🏻👍🏻
I would say the amenities is worth for the price 👍🏻👍🏻👍🏻
KKate ThomBeautiful hotel with perfect view of a cathedral from our twin room. Hotel is in a historic building with lovely architectural features by the canal and the room we were in was a cleverly designed ”duplex” with the bathroom and sinks on the upper floor (ie loft) which made full use of the almost double volume ceiling in the smallish twin room we were in. The only drawback was that the steps were narrow and steep and would pose a problem if one had mobility issues. The toilet was located by the door next to the entrance but there was no sink for handwashing. Alcohol gel in a pump bottle was provided.
There is a café, lifestyle / clothes shop and supermarket in the same building. Very convenient and the hotel's location was walkable to all the sights in Ghent central.
The front desk staff were very polite and gracious and allowed us to store our luggage when we arrived before 11am, since check-in was strictly at 4pm. We were happy to find that our suitcases had been already delivered to our room when we returned to the hotel at 4pm.
There are 2 bars in the hotel - one which is open to the public which was buzzing in the evenings and a guest-only ”Honesty Bar” (1st photo) in which hotel guests could purportedly help themselves to liquor and pen down what they had imbibed - but I never saw anyone in it ! This could be due to a lack of ice or mixers. Or glasses. 🍸
GGuest UserIt was really great! The staff were very nice and accommodating. The location is about a 15-minute walk from the city center. It was very clean and had a pleasant atmosphere. If we go to Ghent again, we would definitely book there again.
GGuest UserLocation is geared more toward those who intend to take quite a bit of daily intercity train trips like us. It's very, very near the ghent st Peters station. Hence, there is not much night activity or eateries around the area. But it's an easy bus ride toward the town centre thus its not too much of a hassle to travel within the city.
Service at the main desk was professional and friendly. I stayed 4 nights there, and on the last day of my stay, the cleaning lady did not bother to clean the room or take out the trash. I complained about this to the front office lady, and she was apologetic and waived my city tax payment.
Overall, I would still stay there if I need to go on daily intercity train trips as the price is actually quite reasonable. I only ranked the service as 4 stars due to the lapse of cleaning service on the last day.
FFionaLin的貓咪The hotel is one stop away from Ghent's central station. Some trains pass through Ghent and then reach this station in one stop. It takes about 10 minutes to walk from the station.
You can take a bus, ride a bicycle or walk to the old town of Ghent (each has a different experience). There is a bus terminal and a Carrefour near the hotel (but the quality of fresh food in this Carrefour is not very good, I recommend Albert Heijn in the city center)
The hotel has a parking lot, and the lobby is shared with Ibis style (the price is similar, the rooms here are larger and have a small kitchen). The small kitchen is equipped with an electric stove, microwave, kitchen utensils and tableware)
You can take a train from Ghent to Bruges, Antwerp and Brussels (the one-way train journey is less than 1 hour). At night, you can also enjoy the beautiful night view of the ancient city of Ghent. It is highly recommended.
GGiles LawrenceThe room was fine. We needed extra bedding and 2 nice staff came immediately and made the extra bed for us. However! We arrived with a reservation confirmation of 2 adults 1 child. Their confirmation had 2 people therefore the room they had was too small. They did have another room for 3 they said we could have but it would be 30 euros extra. At the time we simply agreed and paid as there was a big queue behind us and the amount was small. Buttons seemed like a con to extract more money from us, it wasn't our mistake as we had confirmation for 3 people at the designated price. It's a shame as I really liked Ghent and will certainly return but there are other hotels to choose from.
GGuest UserSint Niklaas was going thru a process of major road and town works. Confusing one-way systems at play gave me a flat tyre reversing back around the right way and hitting a bunch of stones popping out the ground near the kerb.
I think it would be nice to return once the town face-lift is complete... 🤔
Ibis, I thought you'd be better than that. €20 deposit for a kettle and no milk, coffee, tea, or sugar in your room on arrival.. 😒
The ladies working there were lovely enough to give my gf & I a smile 🥰 they know where to park and at what times to pay the machines at the car parks 🤓
Cheap and fairly cheerful but also stressful to load and unload. 🤕
GGuest UserFantastic hotel in the heart of Ghent! The staff were friendly, the room was clean, comfortable, and beautifully designed. Perfect location for exploring the city. Highly recommend
GGuest UserThe two single beds requested were provided but it was not a safe arrangement as one bed was on a really elevated platform (four steps high from the ground) making it not easily accessible and frankly quite unsafe! The room was basic beyond imagination and even for a budget hotel was very poor. The room was on street level and the noise and headlights from the cars passing throughout the night was disturbing. The parking was very expensive and made the overall cost of the overnight stay not good value for money. The whole thing was very disappointing!
MM29132****Location-wise, it's right next to Ghent City Hall, super central! Most of Ghent's attractions are within a 10-minute walk, and there are plenty of supermarkets and restaurants nearby, like Carrefour and McDonald's. However, because it's so central, it can get a bit noisy; you can still hear people on the street late into the night.
Service: The front desk staff were all very friendly and enthusiastic, and there's complimentary water.
Facilities: It's an older hotel, which is fine, but the TV isn't a smart TV so you can't cast to it. The air conditioning didn't seem to heat up enough, even when set to the maximum fan speed and highest temperature. On the upside, the room itself is very spacious.
Cleanliness: It was very clean.
Overall, for a few hundred yuan, staying in a chain hotel like this offers good value for money.
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