Where to begin with this one?
Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing).
Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture.
Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER.
Awful customer service, facilities not available. AVOID AVOID AVOID!
Specifically bad service via email: Lis Frost & Richard Bowen
We stayed in the hotel for 2 nights as we come to visit friends in Shrewsbury. Hotel is near ring road, so some distance from the town centre but this is not a problem for us we have the use of car. It paid just £70 a night for two with breakfast included, which is great value for money.
The room is quite spacious. We particularly like the shower. There is a little bench inside the cubicle, which is super handy. The water pressure can Make England Great Again. The hot water temperature was fantastic as well.
I found the bed decent although I have stayed in some other hotels with better bed. Somehow I felt it was not as wide as I liked. The mattress was okay and I had reasonably good sleep for both nights.
The breakfast was about average. But given the cost I have no complaints whatsoever.
The hotel was good, and both the receptionist were so helpful and had a good sense of humour. They were always ready to help., The only downside was we missed on goring in the pool as the Ph levels were high on the day we wanted to use. The breakfast was fresh and very good too
Stayed here for a 50th birthday celebration locally and so glad we did, the room was wonderfully located with beautiful views over Dale-End park and the river Severn.
It was booked room only due to commitments so couldn’t comment on the food but the staff were very friendly and helpful and would highly recommend this hotel.
Second visit to Lion Quays.
Excellent Hotel/ Spa
Beautiful area
Rooms are clean & the views are wonderful of the Langollen Canal.
We ate in the restaurant, had burger & fries, it was honestly the Best Burger ever !!
The Staff are very friendly & it was a lovely touch that they had remembered us from our previous visit, that means a lot & you feel a valued customer.
Would definitely recommend & will definitely return very soon.
Terletak di Oswestry, Lake Vyrnwy Hotel & Spa berada di pergunungan, 2 minit memandu dari Tasik Vyrnwy dan 14 minit dari Rumah Penginapan Orang Miskin Llanfyllin. Hotel mewah ini berada 22.9 km dari Pistyll Rhaeadr dan 25.1 km dari Welshpool & Llanfair Light Railway.
Manjakan diri anda di spa yang menawarkan urut, rawatan badan dan rawatan muka. Hotel ini juga menampilkan akses Internet wayarles percuma, bantuan pelancongan/tiket dan dewan bankuet.
Nikmati masakan British di Tavern, salah sebuah daripada 2 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan penuh disediakan pada setiap hari dari 8:00 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Inaplah di salah satu daripada 52 bilik tamu yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi persendirian dilengkapkan dengan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta meja dan pembancuh kopi/teh.
Clean, comfortable hotel in a very good location for the train and shopping centre. A small but reasonable gym and a bonus to have the swimming/sauna facilities although the pool and jacuzzi were a little on the small side so often quite full. Staff were friendly and helpful when approached.
Parking charges seemed a little expensive which was a bit of a put-off for driving there and the walk-in shower wasn’t great as water got all over the floor because the glass piece wasn’t really long enough to contain the water.
Overall, a very pleasant stay and would stay there again if in the area.
My stay was wonderful to the point I actually booked another 3 nites but due to an institution in London I had to cancel within an hr of purchase!Trip chafed me a 119.00 penily for cancellation!Nit even another hr had gone by I rebooked a hotel in London?Im very upset I didn’t get refunded that 119 charge since I immediately booked a new reservation!
Sangat Baik
79 ulasan
8.9/10
Harga bermula
€ 77
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Breakfast di Shropshire
Terokai Ulasan Tetamu Hotel di Shropshire
Lihat semua
8.6/10
Very Good
CCharlee78Booked a room and evening meal. Check in was straightforward and receptionist was professional. Gave advice on breakfast time and where room was located.
Room was spacious and thankfully not too hot. Thw bathroom had an extractor fand that kept.going about 15 mins after the light had been turned off!
Bed was really comfy, not too soft and duvet was warm. Plenty of pillows :) There was 2 free bottles of water and a coffee machine with pods, I did not use this but water in a fridge was appreciated.
Towels were clean and bathroom radiator was hot so towels were nice and warm.
Free toiletries in the bathroom but I had taken my own so didn't use them.
The lights in the hallways have motion sensors so the hallway are a bit dark when you first walk into them.
The evening meal was with my work group and results varied. Most people enjoyed but personally I didn't. The soup I got was half cold and the other side of the bowl was warm. The mushroom stroganoff was lacking taste and the apple and cinnamon crumble was most cinnamon. I have eaten here before and enjoyed but was not impressed this time. It was quite busy and the staff seemed overworked as no one came to ask if we were OK or if we needed drinks and I did have to wave people over a few times.
The reception area is also the bar. Its obviously a popular pub as it was crowded but maybe they should have more staff on, the same people seemed to be dealing with check in, diners and bar drinks. Just seemed a bit disorganised. The drinks here were nice and decently priced. They also do large 250ml wine, unlike a lot of places nowadays.
Breakfast the next morning was great, good coffee and hot food.
Check out was simple, just hand your key card back.
I would stay here again but might not have the evening meal!
This hotel was located just off the motorway, and fairly easy to find. Upon arrival/check in we were informed of our room number and given our key card, however no information was provided. ie (check out times, breakfast times, any of the bar/restaurant details, pool/fitness centre details. We had to go back and forth to reception through out to get the information we needed. Fortunately the staff were friendly and welcoming which made easy to approach them. Room was nice, bit cramped even for a king privilege room. Not much space to walk, too many unnecessary chairs. Room and bathroom was clean. Mini fridge was nicely stocked up with water and soft drinks for free. TV in the room was a smart tv, allowed us to watch Netflix via screen mirroring which was excellent. Bed was comfortable with multiple pillow options. Sockets and USB charging points on both sides of the room, great for charging multiple devices. Full length mirror and cupboard space to hang up clothes. Nice gown and slippers presented neatly on the bed. We did visit the pool facilities on multiple occasions during our stay. It was just a medium size. With a separate jacuzzi and steam room and sauna. Pool water was nice temperature, slightly warm which felt really nice. Lighting in the pool area was poor, quite dimly lit. Lockers in changing area needs a padlock, as we didn’t know we didn’t take out. Some chairs are available on the pool side which we were able to put out things. Dining room was nicely laid out with ample space to move around. Breakfast had multiple options including vegetarian options available on request. Staff were friendly and helpful. Overall a pleasant stay. Would recommend it.
A Wonderful Stay at the Lowfield Inn – A Hidden Gem on the English-Welsh Border We had a fantastic stay at the Lowfield Inn and would highly recommend it to anyone visiting the area. Our family room was spacious, clean, and very comfortable, with plenty of room to relax, including a sofa. The bed was especially comfortable, ensuring a great night’s sleep in a quiet and peaceful setting. The inn features a lovely common area and a roof terrace with a beautiful view of the surrounding countryside. The scenery is stunning and perfect for enjoying long walks along the border between England and Wales. The pub itself is a true highlight—offering a great selection of traditional cask ales and a very welcoming beer garden where you can enjoy the evening sun. The atmosphere is warm and friendly, and the staff are genuinely helpful and accommodating. We particularly appreciated the thoughtful touches, such as pencils and paper provided for children. As for the food: it was excellent and exceeded our expectations. The menu offers a wonderful mix of traditional English pub fare and Indian dishes, all prepared with creativity and care. The starters were delicious, the mains were generous and satisfying, and the desserts were absolutely indulgent. The children’s menu was also well thought out and very appealing. Breakfast was equally impressive, with a wide selection and very generous portions—no one left hungry! There’s also plenty of parking space, which made everything even easier. We thoroughly enjoyed our stay and will definitely return the next time we’re in the area.
The Feathers is well located in the centre of Ludlow and is an old building that is full of charm. However, this also means that it is a bit of a rabbit warren inside, making it challenging to find your way around the long, branching corridors - a definite nightmare in event of a fire. The carpark was full when we arrived, despite it being much larger than I expected, but there was a council carpark behind the hotel and only a short walk away, which was free from 6pm to 8am, which is very convenient. Our bed was large, clean and comfortable and the room was well resourced: tea and coffee making facilities with a wide range of teas and milks; complimentary canned water in the mini fridge; iron and ironing board; plenty of sockets including USB, at the bedside and a variety of products in the bathroom, though no toothpaste which was the one thing we'd forgotten to pack! One of the spoons was dirty, hence only 4 stars for cleanliness. The guest wifi was strong and easy to access. We didn't have time to use the reception areas downstairs, but they looked beautifully presented and were full of character, offering a very attractive space to have a drink or meal. Staff at reception were pleasant and professional.
AAlexx1234Overall wasnt a great stay, ill keep it short and sweet and list positives and negatives rather than go into detail
Positives - All staff friendly and helpful, nice location, if you can book a deluxe room so you get a first floor room with outside table and chairs and a view of the golf course. Treatment and spa faciltes were good though theres no jaqoozi. Comfy bed!
Negatives - Organisation, i had spa day and lunch, it wasnt explained about where lunch was or what was included i had to ask all the questions. I wasnt told the £15 limit for lunch so i went over and they then expected me to pay the difference but they agreed it was unfair. Room cleanliness, bathroom wasnt great, nail clippings on floor and 100’s of small hairs all around the bath after someones shave! Room was very warm and it wasnt even that hot outside, take a fan in hot weather! Food prices very high for what you get, nothing special! Took 30 mins to get my drink at dinner and 65 mins to get my burger and chips, apparantly staff were off sick and there was a new bar man who delayed drinks
I wouldnt go back for the price you have to pay and what you get
From the very start, Rebecca was an absolute star. Her proactive communication and all the useful information she shared made us feel confident we were in for a lovely stay and we truly were. She greeted us on a rainy day with a big smile that instantly made us feel at home.The house is beautifully set among rare farmlands, offering peace and scenic charm. Our room, which had a private balcony, gave us stunning countryside views. Having binoculars provided in the room was such a thoughtful touch we loved watching the birds while relaxing outside.The place itself is full of delightful details board games both in the room and the lobby, Sky and Netflix for cozy evenings, and a nice selection of snacks and small bites available.Breakfast was served with a view, and it was excellent fresh, delicious, and beautifully presented. My wife and I truly enjoyed every part of our stay, and we will definitely be coming back.
The environment is elegant and quiet, but it is a little far from the train station. Otherwise, I would choose to stay here next time I come to Telford. The overall feeling is not bad👍
We booked for the Shrewsbury School speech day and leavers ball so the whole town was fully booked. Thankfully there was a suite available at my favourite local hotel. We needed a room for 3 and the hotel staff were super helpful in accommodating our needs. It’s family owned and the culture of care is pervasive. It’s a hotel where the staff like to say yes. Not to mention the character of the hotel itself. It’s a mixture of 12th, 15th and 17th century architecture forming an elaborate maze of rooms covering the block. The Matthews family have truly created a 5 star hotel experience. I was even offered a glass of sherry by the night watchman when I checked in on once at 1am. I cannot recommend this hotel enough.
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