Very nice hotel, clean, tidy and plenty of attentive staff. We used as a base for exploring Jersey so didn't really use the hotel facilities - except the breakfast which was excellent - although for us it would have been nice if breakfast had started a little earlier maybe 7:30am? (it ran from 8am to 10am which was OK). Late on the last evening when packing we found we couldn't open the room safe as it had malfunctioned, it was after 11pm, but it actually showed the hotel staff in a very good light as the receptionist tried her best to help, the restaurant manager said opening the safe was the priority, and eventually after about twenty minutes the porter did manage to open the safe (”mechanically” - but that's another story!), so all was good ...... the problem was the electronic device - hotel staff were excellent and problem was solved! Overall very good, would stay again.
Excellent hotel, front staff very friendly & helpful. Room was clean & everything you would need, ( a fridge would have been handy)
10-15 minutes walk to town & sea front. Breakfast fine & plenty of choice, good evening menu.
Spa was excellent with infinity pool, jacuzzi, cold plunge pool, sauna & steam room at no extra charge.
Would definitely recommend.
Great hotel. The location is superb and we very glad to have a sea view. The breakfast was a bit pricey, but was good quality. The room was spacious and well maintained. The staff were always friendly and helpful, especially towards my five year old son. Due to a travel problem we ended up having to check out a few hours late and the staff were very accommodating.
Apabila anda menginap di Norfolk Hotel dalam St. Helier, anda akan berhampiran pantai, berdekatan dengan Taman Howard Davis dan 6 minutes by foot from King Street. Hotel ini berada 1 km dari Pasar Sentral St. Helier.
Gunakan peluang rekreasi seperti kolam renang terbuka atau kecapi pemandangan dari teres dan taman. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, bilik arked/permainan dan televisyen di ruang bersama.
Di Norfolk Hotel, nikmati sajian yang memuaskan di restoran.Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat.
Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, kakitangan berbilang bahasa dan tempat simpanan bagasi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Inaplah di salah satu daripada 100 bilik tamu yang menampilkan Televisyen LED. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Kemudahan yang disediakan merangkumi pembancuh kopi/teh, manakala pengemasan disediakan setiap hari dan katil bayi/kot (percuma) boleh diminta.
I recently had the pleasure of staying at the Grand Jersey Hotel in a stunning Seaview room, and it was truly an exceptional experience. The room offered breathtaking views of the sea, making each morning a delight to wake up to. The hotel exudes elegance and comfort, with impeccable service from the staff who were always attentive and friendly. Every detail was thoughtfully managed, ensuring a luxurious and relaxing stay. I would wholeheartedly rate my experience as 5 stars and highly recommend the Grand Jersey Hotel to anyone seeking a memorable getaway.
I Loved this hotel the staff went above and beyond and all so friendly , the food was amazing and lots of choice would highly recommend and would definitely come back, I left an item of clothing and contacted the hotel and it was sent to my home address I just paid the postage and received it very quickly thank you to all the staff, if other hotels follow your services they wouldn’t go wrong😊 fantastic hospitality
Staff friendly and breakfast was great but the hotel is in desperate need of renovation, the floor in my room was worn and the shower fixing were coming out of the wall
Beautiful grounds and welcoming staff. Check-in was smooth, and breakfast was tasty and varied. The y staff were also very attentive.
I didn’t try the set dinner menu,. Ordered from snack menu which was very carb-heavy and on the pricey side for what it was. Room was comfortable but carpets decor and bathroom dated, which was clear from photos and other reviews, so it wasn’t a surprise.
Unfortunately, there was used plastic film left on the bathroom floor on arrival indicating it hadn’t been thoroughly cleaned. Otherwise, for the price and the grounds, you can’t really complain, especially if you’re after a quiet place to unwind
Sangat Baik
84 ulasan
8.3/10
Harga bermula
NZD 169
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Parking di Jersey
Terokai Ulasan Tetamu Hotel di Jersey
Lihat semua
9.0/10
Great
Very nice hotel, clean, tidy and plenty of attentive staff. We used as a base for exploring Jersey so didn't really use the hotel facilities - except the breakfast which was excellent - although for us it would have been nice if breakfast had started a little earlier maybe 7:30am? (it ran from 8am to 10am which was OK). Late on the last evening when packing we found we couldn't open the room safe as it had malfunctioned, it was after 11pm, but it actually showed the hotel staff in a very good light as the receptionist tried her best to help, the restaurant manager said opening the safe was the priority, and eventually after about twenty minutes the porter did manage to open the safe (”mechanically” - but that's another story!), so all was good ...... the problem was the electronic device - hotel staff were excellent and problem was solved! Overall very good, would stay again.
Beautiful hotel. Staff very friendly and accommodating nothing was too much trouble. Great breakfast choice. Beautiful gardens. Swimming pool and outdoor pool area absolutely spotless. Will definitely return and highly recommend.
Amazing hotel . Family ran , highly recommended . Free courtesy bus every morning into st Helier . Entertainment every evening and great for families . Jo
I recently had the pleasure of staying at the Grand Jersey Hotel in a stunning Seaview room, and it was truly an exceptional experience. The room offered breathtaking views of the sea, making each morning a delight to wake up to. The hotel exudes elegance and comfort, with impeccable service from the staff who were always attentive and friendly. Every detail was thoughtfully managed, ensuring a luxurious and relaxing stay. I would wholeheartedly rate my experience as 5 stars and highly recommend the Grand Jersey Hotel to anyone seeking a memorable getaway.
Great waterfront location, helpful front desk, gym and sauna, decent breakfast., free guest parking, welcome drink. A 10-15 minute walk into St Helier. Overall an ok hotel but very anonymous and corporate in its feel, a bit lacking in character.
Once again an excellent stay at the Somerville Hotel, over Christmas. This hotel is spotlessly clean and the staff are very friendly and helpful. The food is excellent and the location cannot be beaten. I can’t wait to return, for another visit, around April 2026. Thank you to all staff, for making my visit so memorable, once again.
GGuest UserOverall I enjoyed my stay..the only thing I felt let down by was the breakfast buffet...wasn't much options...
And the food wasn't worth the price..didn't enjoy what I chose from the buffet
DDaveDIt was okay. Sauna did not work throughout the whole stay, second day jazzucci stopped working. Outdoor pool was filthy. Our room was missing bathrobes & slippers.
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