Hotel Dengan Breakfast di Lombardy, Italy

Unfortunately, my stay at Glam Milano was very disappointing. The room temperature was around 27°C throughout the night, and despite air conditioning being listed as an amenity, no effective cooling was available. I contacted reception multiple times and was told the heating would be turned off, but this never happened. The room remained uncomfortably hot and made proper rest impossible. I arrived late at night after a 16-hour long-haul flight and had no realistic alternative but to stay, despite the conditions. To make matters worse, I was also required to pay an additional fee on arrival, which felt unacceptable given the circumstances. A hotel at this price point should be able to regulate room temperature properly or at least resolve issues when guests raise them. The lack of solution, combined with poor handling of complaints, significantly impacted my stay. I would not recommend this hotel to anyone who values comfort, rest, or responsive service.

The room was fine but it definitely needs some fixing. The mirror wasn’t lined up properly and the shower door didn’t close right. It looks fancy at first but the materials actually feel quite cheap. The worst part was the bathroom light. It’s on a timer with no proper switch. If you stay in there more than two minutes it turns itself off. The light went off while I was showering and I almost slipped so many times. Super unsafe and really annoying. Breakfast was pretty bland. Not much choice and the bacon was overcooked. I only had some pancakes. It’s absolutely not worth 18 euros and not even that good. The only real positive is the location. It’s close to the central station which is really convenient.

Very clean hotel. Rooms were clean and fresh. Comfortable mattress. Kind and friendly reception staff (beside departure day). Good location - close proximity to metro line 5. Cons: for the first night I have got smaller room than I booked, there was no heating working - temperature dropped to 17,5 Celsius in the room. I reported that to the reception and the only thing they could do that night was to give me blanket. Next day reception staff changed my room to the standard I booked (double bed) and with heating working. Sink was clogged and doors didn’t close - it was necessary to push them strong. Hotel haven’t proposed me any discount or complimentary service instead of that 12 pm (sharp) got phone call from reception to vacant the room (first time in my life I had sth. like that) - despite the fact a day before reception staff told me I can stay until 13… No complimentary water, coffee or slippers. I don’t have big expectations and usually make some concessions but that time I am rather disappointed.

Our stay in HSM was excellent. The location is easy access to highway and close to Lake Lecco and Lake Como which are within 30 minutes drive from hotel.

During the winter the AC is not working, so you can not adjust the temperature in the room (the heating system works and some rooms are too hot); there is no kettle in the room, but you get 2 bottles of water. Free parking available on site, rooms are big and clean.

really friendly and helpful staff, from the front desk to the kitchen. amazing hygiene and delicious breakfast. unfortunately the location is in a really small developed town with a few shops. it was a great stay on the way to Milan though.

お部屋は清潔でとても綺麗でした。お掃除のスタッフがずっとホテル内を清掃していて気持ち良く滞在できました！ 窓からの眺めはイタリアの少し田舎街の風景です。 朝食はとても美味しく毎朝お腹いっぱいに頂けました。 スタッフも優しく気のきく方が多かったです。 ランドリーが無いのが残念でした。少し歩いた所にコインランドリーがありました。 イタリアに行く機会があれば是非泊まりたい宿です！

Have nothing but appreciation to this amazing hotel for redefining what hospitality truly means. I love it when people are serious with their business and job. Amazing staff who pay attention and provide anything i ask for. Cleanliness is top notch. Dropping off and pick up just when I call them. It was just wow. Thanks for all you do and please don't reduce your standard. I won't stop speaking about you and recommending whenever I have to. It's 5/5 across board. I'm safely back to my base after 3 nights with this amazing hotel. Weldone y'all!

Zimmer war sehr zweckmäßig, könnte mal aufgefrischt werden

Large rooms, friendly and helpful staff. Not too expensive. The food in the restaurant is a bit overpriced for the size of plates your getting, but the quality makes up for that. Sadly I forgot to take pictures 😅