Hotel Dengan Parking di Riau Islands, Indonesia

Cleanliness - 4/5 - Our room was clean on arrival and the staff were very quick in making up the room upon request. However, my parents room had a musty aroma so I think they could have done better with the smell of the room. Location - 5/5 - Honestly the ONLY good thing about this hotel is the beach. We stayed on a very busy bank holiday weekend and most people were using the pool, I was surprised at how few people were in the sea because honestly it is one of the most beautiful beaches for swimming I've ever been to. I've been to many beaches across south east Asia but there are always some negatives like sharp coral or crowds, but this beach had none of that. You could go out really far, the water was really warm and it was safe for swimming. I highly recommend this beach. Service - 1/5 - Now we get to the negatives of the hotel, and I want to say before I start that the staff were all incredibly friendly and really did try their best to make us feel welcomed. However, meal times are an ABSOLUTE NIGHTMARE. The breakfast buffet was always crowded and every day there was a queue to enter the breakfast. There was never enough cutlery or bowls for food so you are always struggling to find them and frequently have to ask the staff who are rushed off their feet. All the coffee machines were broken for our entire stay so we had to ask staff to make coffee for us every time. At lunch and dinner there are both a la carte and buffet options. We had full board, which honestly felt like being treated as peasants. When they hear you want to use the meal voucher, there's a certain expression on some of the staff's faces. Some of the restaurants will also be reserved for paying customers without warning so you are not able to eat there, despite having paid for your meals in advance. Despite some of the staff being absolutely amazing and super friendly, some were incredibly inefficient. One lunch time we waited 2 hours for service and we were told they forgot our order. Additionally, some staff write your order on scraps of paper and don't have proper writing pads and pens to record orders correctly. When one staff member wrote down our order, he couldn't repeat it back to us because he couldn't understand what he had written, he was writing on the back of a crumpled up receipt. Not professional. Amenities - 2/5 - Although I would say the pool and gym are great, the quality of the food here is just so poor and meal times are so chaotic, I cannot give more than 2/5 for this one.

Hotel ini terletak di lokasi yang strategik dengan banyak kemudahan berdekatan, menjadikannya ideal untuk pelancong dan pengembara perniagaan. Kakitangan sangat ramah, terutamanya Cynthia, yang pergi ke atas dan seterusnya untuk memastikan penginapan saya selesa. Profesionalisme dan kemesraan beliau benar-benar menyerlah, menjadikan pengalaman saya di hotel lebih menyeronokkan. Bilik itu sangat selesa, dengan katil empuk yang menyediakan persekitaran tidur yang sangat baik. Walau bagaimanapun, terdapat beberapa bidang yang boleh diperbaiki. Pertama, penyaman udara di dalam bilik nampaknya tidak membenarkan kawalan suhu, mungkin disebabkan oleh kerosakan. Walaupun suhu bilik boleh diurus, adalah lebih baik jika penghawa dingin boleh diperbaiki untuk membolehkan tetamu masa depan lebih mengawal iklim bilik mereka. Kedua, bilik air tidak mempunyai hos air, menjadikannya agak menyusahkan untuk mencuci kaki saya. Menambah kemudahan ini akan meningkatkan pengalaman tetamu dengan ketara. Secara keseluruhannya, Beverly Hotel Batam adalah tempat penginapan yang sangat disyorkan. Walaupun terdapat beberapa isu kecil, ia tidak membayangi keseluruhan pengalaman. Jika anda mencari hotel yang selesa dan mudah di Batam, ini adalah pilihan yang bagus. Terima kasih istimewa kepada Cynthia atas perkhidmatannya yang luar biasa!

Tempah 2 bilik untuk 2 malam. Keseluruhan penginapan yang hebat, hanya lokasinya adalah kira-kira 15 minit memandu ke pusat bandar. Berdekatan dengan terminal feri pusat batam.

Nice hotel. Just a feedback. I booked twin rooms but end up become twin/queen rooms. Please improve your communication with the hotel.

Kolam renang luaran sedang diselenggara, hanya van yang menggunakan kolam renang *****tara yang kecil, pencuci badan dan syampu sukar untuk diseterika. Secara keseluruhannya agak bagus, boleh menggunakan bilik gim dan sauna, bufet sarapan pagi mempunyai banyak pilihan.

our first time to the resort and we absolutely enjoyed ourselves and love it! the hotel is very convenient with kids-friendly amenities including the indoor playground with children’s activities / workshop for the kids. there are a few different pools to explore as well and beach nearby to play with sand. there is also a spa for adults to relax. overall a very suitable place for family with kids as well as anyone who wants to just chill and relax! also would like to mention that all the staff were very friendly and nice with excellent service. we will definitely go back again! the room itself is also very big and clean. twin room is suitable for 2 adults and 2 kids to sleep in.

Was given a smoking room while I had requested for a non smoking room in my booking. Had to request for a change of room. Room door was difficult to open despite using two access room cards. Again, had to ask the receptionist to get our room doors settled. So there was some delay before we could really take a rest after a long day. Basic amenities like dental kit, shampoo and body wash were provided. Room was of a pretty decent size. Breakfast was ok and has a Maggie station. It’s just a 5- 10 mins drive to the Batam ferry center.

A nice resort that is not too far from ferry terminal and provide complimentary transfer. While facilities are good but in-house charges are quite high, even more than Singapore. The hotel spa is average despite almost double price else where in Indonesia. The free internet is just pathetic and they force you to buy package if not on good roaming plan.

Sarapan boleh menjadi lebih baik dengan lebih banyak jenis. Makanan yang baik walaupun. Kakitangan boleh dilatih dengan lebih baik. Saya mempunyai beberapa masalah untuk menyewa pelampung kanak-kanak. Tetapi, kakitangan yang ramah. Ia boleh berjalan kaki ke kedai dan kafe berdekatan. Berhati-hati pada waktu malam kerana jalannya agak gelap. Menyediakan tuala kolam boleh membantu. Sila kekalkan perabot dan fasad kerana kita dapat melihat bahawa ia semakin tua dan berkarat. Ia akan menjadi lebih teruk pada masa hadapan jika tidak dikekalkan. Nikmati kedamaian n ketenangan. Tetapi kelab berdekatan boleh menjadi terlalu bising pada waktu malam sehingga 2 pagi. Saya melihat seekor ular kecil di bawah salah satu vila. Jadi berhati-hati sahaja. Ia adalah tempat alam semula jadi.

Decent hotel at a very strategic location. Many surrounding facilities like coffee shops, cafes, restaurants, convenient stores, bakeries, massage parlours, KTVs, and etc. Nearby a large food court called A2 Food Court and shopping malls like Grand Batam Mall and Batam City Square Mall. Rooms are clean and well maintained. Standard room amenities. Lobby looks newly renovated. I believe some further renovation on going for breakfast restaurant and other parts of the hotel. Staffs are helpful like security guy helping with our luggage and receptionist keep us inform as soon as room available for early check-in. Overall, value for money accomodation.