Hotel Dengan Pools di Haifa District, Israel

Our arrival/check in staff member wasn't so friendly or nice. The rest of the staff throughout our stay were very helpful and nice. The facilities were very clean and were in excellent shape. The shabbat lunch wasn't as good as the rest of the meals. The food for the rest of the meals was excellent. The signs on the 5 km walk need to be more clear throughout the entire walk. The hotel needs to move towards being more ecological: for example: in the room showers you should have nice dispensers for soap, shampoo and conditioner. No more single little plastic bottles. You should provide a water dispenser to refill paper cups instead of plastic cups.

We had bed bugs when we went to bed. We took photos and videos. There was a lot. The hotel staff moved us to another room (nice suite) but unfortunately we hardly slept being too worried. Unable to send you the video.

The hotel is overall great and should be the best hotel in Haifa. Breakfast is very rich, there is a charge for the parking lot downstairs, the room has a balcony, facing the harbour, below is the sky garden. It was a lot of hours for us to wait for more than an hour in the afternoon. This is very uncomfortable.

Quiet, comfortable, sea view room, super

Нам очень понравилось проживание в Eden Inn! Отель удобно расположен, совсем недалеко – автобусные остановки как до Хайфы, так и железнодорожной станции Беньямина. В пешей доступности – супермаркет, центр города с пешеходной улицей, совсем рядом – фитнес-центр. Завтраки в отеле вкусные, разнообразные, рекомендую омлет с грибами и сыром, шакшуку. Территория достаточно большая, зелёная, много цветов, есть, где прогуляться, полежать в гамаке или посидеть у костра. Есть убежище. В комнате очень чисто, уборка ежедневная, есть косметические принадлежности, чайник и чай/кофе, маленький холодильник, телевизор с Netflix и YouTube, кондиционер. Дружелюбный и всегда готовый помочь персонал, который мне бы хотелось поблагодарить отдельно за приятно проведённое время в Eden Inn!

The location is excellent, just at the entrance of the Baha'i Garden, the hotel design and style are also quite good, the breakfast is particularly rich and delicious, I really want to eat breakfast three times a day ～ After the praise, I have not talked about the lack of it. The overall service has not kept up with its hardware facilities. We speak English and barely communicate with the front desk. We checked in earlier and the room was not ready, so we put the luggage at the front desk and went out. When I came back later to take the key and take the luggage, I actually gave us other people's luggage. We said that these were not ours. After we lived in the room, there was actually a waiter who took the two luggages that were not ours and sent them over 🤨 There are no paper towels in the room. We ordered takeaway and didn't have tableware. We wanted to borrow tableware from the hotel. We didn't send it for a long time. The service really needs to be improved. 🤨