Hotel Dengan Parking di Saga Prefecture, Japan

[Best hotel for travel and business use] Located in front of Imari Station (about 1 minute walk from JR side), it is convenient for travel and business use anyway. In addition, there are many thankful elements such as hot spring facilities, free of charge for guests, and free drinks and breakfast after check-in.

The first night I stayed at the hotel in Tianyu, I chose the Alita House Hotel! Very lucky, perfect! Fortunately, I didn't listen to other people's comments! The hotel is an industrial design hotel, clean and hygienic! Breakfast is also good, it is a fixed meal 😊! My beautiful day, starting with breakfast! And the location is in the pottery city, it is very convenient to go shopping!

On my recent 8-day solo trip to Japan, among all the hotels I booked, yours was the most expensive and the one I had the highest hopes for. However, my actual stay was incredibly disappointing. This significant letdown compels me to provide serious feedback — your hotel utterly betrayed my trust. Two weeks before my trip, I booked a sea view room at your hotel via the Trip.com app and specifically requested a high-floor sea view room in the booking notes. My primary goal was to ensure a superior sea view experience during my stay. I later found out that your hotel's guest rooms are located on floors 4-9. However, upon check-in, the front desk directly assigned me the lowest available room on the 4th floor. This completely contradicted my primary request when booking and significantly diminished the value of a 'sea view room'. Upon realizing the issue, I immediately contacted the front desk, hoping to be moved to a higher floor, even just a few floors up to improve the sea view. However, I was informed that 'an additional fee would be required to switch to a higher floor.' This left me particularly incensed: 1. If your hotel has a tiered pricing structure for sea view rooms based on floor level, this policy should be clearly stated on the booking page, including the 'total range of guest room floors' and the 'floor range included in the corresponding price,' rather than concealing crucial information and misleading consumers. To demand extra payment only after check-in clearly demonstrates a lack of integrity. 2. I booked two weeks in advance and specifically noted my high-floor preference; this was not a last-minute, unreasonable request. Even if an adjustment wasn't possible due to full occupancy, a reasonable explanation should have been provided. However, the front desk offered no further explanation, simply presenting 'paying extra' as the only solution. This dismissive and profit-driven service attitude starkly contradicts your hotel's premium pricing and positioning and undermines guests' trust. Your hotel projects an image of 'quality service' through its high pricing, yet in reality, it conceals information and implicitly demands extra payment. This is completely unacceptable to me. I strongly urge your hotel to address the following issues: 1. Disclose your floor-based pricing rules to provide a transparent booking environment for consumers. 2. Issue a formal apology to me for this service failure and optimize your front desk service procedures to prevent future guests from experiencing similar issues.

Booked an ocean view room (with breakfast and dinner) to celebrate my husband's birthday, tried to ask the hotel a few weeks before departure if a cake could be prepared, was rejected, and no other options (such as ordering a cake on behalf of others are also possible) or arrangements were offered. On the day of arrival, there was a welcome cake for guests 😅, I didn't understand why I couldn't help prepare a birthday cake. This hotel is not recommended if you want to celebrate a birthday or special day. The rooms were large and the sea view was beautiful, but the quality of the restaurant's buffet dinner was average, and the food and service were really disappointing for a 4-star hotel. The stay was sparsely populated and the occupancy rate seemed not high. Delayed check-out for an hour, the charge is JPY6050, which is quite expensive. overall experience average, stay once is enough, will not return visit.

This hotel is small but has everything you need. It's comfortable and clean, and the staff are incredibly friendly. They always greet you with a smile and a nod when you enter the lobby, which is a nice touch. On the first floor, they serve a complimentary breakfast buffet in the mornings, which I found to have a good variety of options. At other times, it seems to be available as a reservable study room (I'm not sure if there's a fee) with free tea, perfect for reading or working. Its location right next to Saga Station is super convenient. Supermarkets and restaurants seem to be concentrated in this area, and the bus center is also nearby. Overall, it's a really good value for money hotel. I highly recommend this hotel to anyone visiting Saga for a leisurely trip.

Nice hotel

I recently stayed at Hotel R9 and had a pleasant experience, giving it an overall rating of 4 out of 5. I highly recommend this hotel, especially for short stays like overnight visits. The unique concept of individual container rooms at Hotel R9 adds a touch of novelty to the experience. While the rooms may not be spacious enough for two males sharing a double room, they are still comfortable for couples. I found the rooms to be clean and well-maintained, earning a perfect 5 out of 5 for cleanliness. Although Hotel R9 lacks fancy facilities like hot spring pools, swimming pools, and saunas, it does provide a convenient laundry room. This is particularly useful for solo and family travelers on a long trip but with a short stay at the hotel. Additionally, the hotel offers the option to soak in a hot water bath, which is especially rejuvenating when feeling tired. In terms of facilities, Hotel R9 falls slightly short with a rating of 3 out of 5. However, considering its focus on providing a comfortable and unique stay, the overall experience compensates for the limited facilities. The hotel's location is excellent, receiving a perfect 5 out of 5 rating when driving. As for the service, while it was generally good, there is room for improvement, leading to a rating of 4 out of 5. In conclusion, Hotel R9 is a great choice for travelers seeking a short, convenient stay. With its clean rooms, excellent location for drivers, and a range of practical amenities, it offers a pleasant experience overall.

I wholeheartedly recommend this hotel, especially if your budget allows for it! The room windows offer direct views of the moat, and the hotel is incredibly close to attractions like the hot air balloon festival grounds and shrines. **Transportation:** From Saga Station, you can take the Showa Bus (towards Karatsu) directly to the hotel. Alternatively, the most convenient option is to simply take a taxi. **Service:** I absolutely have to commend the hotel's front desk staff! They were an enormous help! Due to heavy rains in the Kyushu region, I found myself stranded in Saga and had difficulty getting around. I wanted to arrange for my luggage to be sent directly to my next hotel in Fukuoka. A lady wearing glasses at the front desk was exceptionally helpful in assisting me with filling out the Takkyubin (luggage delivery service) forms. Even though the courier company ultimately couldn't guarantee delivery to my next hotel before my departure due to the heavy rain, the hotel staff's assistance was invaluable and greatly appreciated! **Dining:** When it's too hot in summer, taking a break at the hotel's first-floor cafe, sipping coffee and enjoying the views, is a fantastic way to relax. (The Baumkuchen is delicious!)

Room is clean and new Balcony so comfortable for morning breeze Large deluxe room A bit tight for standard twins Western Breakfast is nicer than jap 24 hour supermarket nearby Convenient shopping

I've always wanted to soak in a seaside hot spring, and I'm super satisfied. Get off at JR Hizen-Oura Station and take the hotel shuttle bus. The men's and women's open-air hot springs are interchangeable, but they are both located at a great location with a view of the sea. There is also a sea torii gate nearby. The bus leaves every hour. The last bus is around 17:00, so be sure to check the time.